- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Contacted fragrance buy help buy email well before order shipped and never received a response.
Date of experience: July 16, 2024
When I first heard about the site and its perks, I started buying more and more, but never received the bday Perk. Anyway the marketing could be much better. I still buy but definitely not as often anymore
Date of experience: September 30, 2023
I ordered 5 fragrances recently during Black Friday deals so I can get them before Christmas plus also enjoy free Shipping. The shipping was fast and everything was packaged very securely. I love how well the presentation is from Fragbuy. I have bought so many times from them and their customer service is top notch. The website is very easy to navigate and the prices on fragbuy are in most cases cheaper than anywhere else you can find. My only one small complaint this time is that among the 5 fragrances that I ordered, one was Kim Kardashian for women ( tester) and it arrived without a cap. Generally that's not an issue but on the website it didn't mention that the tester is without the cap. In most cases the website states whether the tester is with or without the cap or the box. So I ordered it thinking it will come with a cap in a plain tester box. But anyways, other than that it was all good. I am happy at the price, the delivery times and packaging
Products used:
Fragrances
Date of experience: December 11, 2023
This was the first time I ordered from Fragrancebuy.ca. I am very happy. It was delivered very fast. The scents are all genuine and these prices cannot be beaten. Amazing and cheap! This will NOT be the last time for me ordering here!
Date of experience: February 5, 2023
My experience went well. Being able to navigate so easily on the webpage was a plus in itself. I received my fragrances packaged so well. Not to mention they all smell so delightful. They exceeded my expectations. I will be a returning customer.
Date of experience: February 15, 2023
Very satisfactory. From the purchase to the normal shipping time and great packaging. Overall very good experience!
Date of experience: June 20, 2024
Personally I don't live in Canada or the United States and you guys don't ship to Scotland where I live. But luckily for me my family do live in Canada. I see your store promoted by a lot of YouTubers so thought I'd have a look. Was very impressed with the sales that was going on. I picked up 75ml PDM - Layton for around £102 GBP which is amazing as it's so expensive here even for that size. Anyway it arrived at my mothers 3-4 days later and I now have it here in my home in Scotland. I'll be sure to come back for more deals in the future.
Date of experience: February 19, 2023
I was introduced to this site by fragrance reviewers on YouTube and placed my first order a few weeks ago and a few weeks after that Im ordering my second order and this will be my go to site to get great deals. Customer service is fantastic and shipping is fast even coming from Canada! Ive already recommended Fragancebuy to plenty of my friends. Great site!
Date of experience: July 7, 2023
Nautica Voyage just simply agrees with my chemistry. I purchased 100 ml. Of Tom Ford Tobacco and vanilla and have had a few compliments on the fragrance, but nothing close to Nautica. I paid over $500 CDN for the Tom Ford and I was paying $85 for the Nautica until I found FragranceBuy. Now I pay 1/3 of the price shipped right to my house. Not a knock off either, but the real thing.
Date of experience: May 29, 2023
I've been ordering from this site for almost a year and it's been amazing. I will be ordering soon again
Date of experience: June 17, 2024
I had this fragrance stolen last year at the hotel, so J decided to pull the trigger back again on it's a very lovely tobacco fragrance and I was so hesitant on but I couldn't resist anymore it's really potent sand sweet it should be a blind buy for anyone
Date of experience: February 5, 2023
I always have a great shopping experience with Fragrancebuy.ca they are such an amazing company. Thank you to everybody at Fragrancebuy because they always strive to have excellent customer service, fast shipping, great product selection, and just a great experience.
Date of experience: January 4, 2023
The delivery was very quick which was nice. I had an issue with the product and let FracranceBuy know about it. I would get quick replies and they resolved the issue quite quickly. Their service lives up to their reputation.
Date of experience: March 7, 2023
I ordered Narciso Rodriguez for her gift box for my wife's birthday. Got the box earlier than the given time. Original perfume at much lower than the market price. Really happy with my experience. As always, fragrancebuy met my expectations. Happy to be their regular customer.
Date of experience: July 6, 2023
Fragrancebuy.ca has been my main go to fragrance online store for more than a decade now and I have never been disappointed with their customer service, their products and competative prices for them and to boot very fast shipping service.
Keep up the great job Fragrancebuy.ca.
Date of experience: June 9, 2023
I bought many about 6 fragrances from here and I saved a bunch on them, worth it. The most expensive one was oud wood from tom ford and saved about $30 on it, I think you save more with the clones/dupes
Date of experience: December 23, 2023
Always reliable, order is always right and communication is always good!
Date of experience: July 20, 2024
Have been ordering cologne off this site for a few years and have never been disappointed! Easy to order, tracking the order is made simple, the exact product and amount always shows up without fail. Delivery is alway prompted, precise, and undamaged! Very reliable service and company
Date of experience: March 3, 2023
Contacted me with option to return perfume free of charge and were very kind.
Date of experience: July 20, 2024
Products and delivery with all my orders so far it's been excellent
Date of experience: July 20, 2024
Thank you so much for that service but my only feedback is the time of delivery I just would like to have it earlier but still even ok with your service, have an excellent day you all
Date of experience: April 1, 2023
Ive been a longtime customer and have always recommended you to family and friends when it comes to cologne and perfume purchases.
This is the second time my order has been sent to the wrong address and that ive had to go out of my way to get.
The first time was understandable but the second time, in good faith, i contacted you after receiving my refund despite having also received the package afterwards.
All im asking is for your good faith and professionalism in return. After making these continous mistakes, you then expect me to return it to fix your own mistakes which i would happily oblige had you at least offered some sort of apology outside of the lazy and easy apology message. It is a shame that this is all you have to offer for the inconvenience youve caused to a loyal customer.
Date of experience: June 15, 2023
The two products that I purchased were exactly as described. It is reassuring to know that I can purchase authentic, non-knock off fragrances at very competetive prices from FragranceBuy.ca. Packagaing and shipping times were both exceptional. I will definitely shop at FragranceBuy.ca again.
Highly recommended!
Date of experience: June 20, 2023
Great deals and great prices and great service Fragrance buy is the best place to go for your colognes
Date of experience: June 20, 2024
They had what I needed for a great price and free shipping love to shop with them
Date of experience: May 11, 2024
First time buyer, and I'm sorry to say that it was not a good experience at all. First, my order was delivered to the wrong address- this wasn't the company's fault. Eventually I received my perfume, but it was the incorrect perfume. I emailed customer service and they got back to me in a timely manner, however I was told that the tester I wanted was no longer available. I was given a few options which I was not happy with since none of the options ended and up with me receiving the perfume I ordered.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2023
Great prices coupled with great packaging... most places don't take the time to make the package presentable. They even included a Montale sample of Arabians! Fragrancebuy ca is super quick, even for international shipping. Couldn't ask for a better fragrance site.
Date of experience: February 13, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Usha, we truly apologize for the incorrect fragrance being shipped out and the packing error that occurred, we provided a full refund upon return and we await your reply on help@fragbuy.ca
Best regards,
The FragranceBuy Team