FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is the second purchase I've made, and will continue to do business with this company. Straightforward purchasing and detailed shipment tracking. Thanks!
Date of experience: December 23, 2023
The order came within the timeframe expected and the package was actually done very well. Will definitely be doing business again soon!
Date of experience: October 28, 2023
Fragrancebuy is an excellent service. Tons of fragrances in stock and for the best prices around. Great customer service and super fast shipping. I highly recommend them.
Date of experience: March 18, 2023
I've recently started shopping here. Found this website from a couple of YouTubers. I've been very pleased with service from them. Great pricing on all fragrances. It's my go to for scent shopping
Date of experience: September 11, 2023
I am amazed by how fast I receive my items purchased. So easy from the click of the button to your doorstep. Your ratings is up for that. Also the on point updates is nice touch as well. No need to track you stuff cuz they already keep you posted. Items came well packaged and brand new.
Date of experience: October 9, 2022
Always there is something wrong has to be there with every single order, fake advertisement which said something and charges us something else away experience. I give a lot of chances for them to treat us nicely and fairly, but unfortunately they kept doing mistake and looks like they got enough customers and they don't care anymore about this business and us.
I am tired of keeping sharing my bad experiences with them, and I couldn't see any progress in the way we should be treated nicely and fairly
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
I love the service and the price of the items. Fragrancebuy has allowed me to enjoy fragrance in a economical way.
Date of experience: July 18, 2024
I have purchased many many times from Fragrancebuy Canada. Their prices usually can't be beat. I buy a lot of niche fragrances which are much costlier than the designer brands and this company's prices for those usually cost less than designers in the US.My only gripe is that they use FedEx which from my experiences have been a terrible shipping company. I will continue to buy from them.
Date of experience: September 22, 2022
I do love ordering from them. The prices are very good. Pretty much everything I want to purchase is in stock. Shipping is quick, usually 4-5 business days with accurate FedEx tracking and the fragrance is packaged in a secure box so breakage isnt a concern.
Date of experience: September 16, 2022
This site offers a great selection of niche and designer fragrances. My only gripe is that you top out on the rewards program it stops being as useful. I feel like I should get more offers and deals considering the obscene amount of money I spend on the site.
Date of experience: September 17, 2022
Heard a lot about this site from youtubers like gentscents & chaos fragrances so I made my account but I was still skeptical about shipping times but I went ahead and went through with the purchase and I'm glad I did ordered on the 28th received my order on the 2nd. So if you're looking for good prices and decent shipping this is the site to come to.
Date of experience: January 5, 2023
Well every thing was easy to fine. Fast and not confusing like other sites I've used. Customer service is kind and very fast response. Over all a great experience not to mention the selection of fragrances All in all A+
Date of experience: November 15, 2022
This is probably the best cologne Gucci ever made for Men. Sad it's been discontinued but its best in my opinion. I hope you guys keep stocking this and many other colognes. The price is great.
Date of experience: December 28, 2023
I rarely leave reviews, but I make an exception here because between the wide selection, the fair pricing, the fast delivery and most importantly the authenticity of the products, I see no reason to shop elsewhere else anymore. Great business and highly recommended.
Date of experience: September 19, 2022
A few years back I wasn't overly trusting of online perfumers. Concerned with the services provided, the item quality, and the authenticity of the products, even their shipping practices. Then I finally found and researched appraisals of Fragrance Buy and of I went down by fragrance journey. I quickly found that it was often difficult to beat their abundant selections and their prices. I don't live close to any major centers, so shipping is of great importance. And FB had never after so many purchases have I had a complaint, and any questions or concerns have been rapidly addressed and quickly resolved by the attentive team. Fragrance Buys' community commitment is why so many people are drawn to them and their business and abundant selection of beautiful juices of all styles and quality for each individual's appreciation of this hobby. So thank you as always Fragrance Buy for providing me with a safe and professional service, and for the abundance of products while chasing my perfumery interests.
Date of experience: April 29, 2023
I am very happy with my experience. The shopping process was great, solid prices, amazing selection, and shipping was fast and very safe (the glass bottle was super well secured, there was almost no way that was going to get damaged in transit).
Date of experience: December 14, 2022
In general this is a decent place to get fragrances at a discount. However, if there is a problem with your order, or you want to add or subtract something post order, good luck. In a time when technology enables shoppers to do things they haven't been able to do before, FragranceBuy does not allow you to add items, remove items, apply a coupon to an item, or combine items for an advertised discount without cancelling an order and having you replace it. Really? Is it that difficult? If so, they need to update their system. I have been in ecommerce for 20 years and I KNOW that most modern-day fulfillment software packages that tie into websites allow you to EASILY do these things.
Good products, good prices, but don't expect any help if something goes wrong (for me a valid, advertised coupon was not accepted - and I was told to place a new order which resulted in my having to order 3 bottles of the same juice to get the discount) you are likely out of luck.
Date of experience: December 6, 2022
Since I became a customer I have made Fragrancebuy my go to when looking for a new fragrance. I recommend this site to all my friends and family.
Date of experience: July 21, 2024
Fragrancebuy has great service and prices. Will continue using them as my discounted go to online store.
Date of experience: June 16, 2024
My order was delivered super fast. Packaging is really great. Will buy again!
Date of experience: December 5, 2022
Fragrance Buy.ca is my 1st go to for fragrances of interst at excellent prices! No complaints regarding any of my multiple orders I've placed. Thank you!
Date of experience: November 24, 2023
Fragrancebuy is a wonderful place to buy colognes, whether it's niche or designer collections.
They are one of the best in this business and it's a highly satisfying experience as a customer.
Date of experience: October 2, 2023
At first I was a little hesitant on buying from the site but I googled reviews on the site and decided to give it a try. They had a fragrance I can't get in store anymore, I ordered it and got it expressed shipped a week before Christmas. With bad winter weather it still got to my place in good time. I was excited to find it was the exact same one I use to wear. I will definitely buy from them again :)
Date of experience: December 29, 2022
Loved the way the tracker updates in real time... friendly staff when needing assistance aswell. And best prices around. When buying online fragrancebuy.ca has just risen to the top of my list..
Date of experience: January 1, 2023
Fragrancebuy has been my best experience when buying fragrances online. Endless options, fast delivery, and great prices. Undoubtedly the best place to get those fragrances that we love and are passionate about.
Date of experience: December 3, 2022
I am disappointed that you do not allow FedEx to let Walgreens hold my deliveries any longer! Please go back to allowing them to leave packages at Walgreens!
Date of experience: October 20, 2023
Beyond my expectations, such an amazing company.
The perfumes and colognes are amazing, like if i were getting them from France lol.
Good quality and loved the packaging
Date of experience: January 6, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.