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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
To say the product was shipped quickly is an understatement. The price was near half off, of the same exact product I bought at the Burberry store. Excellent service! You've got a satisfied customer!
Date of experience: October 26, 2020
Easy purchases and quick delivery. Couldn't be happier with my first of many purchases from fragrance buy.
Date of experience: December 4, 2023
Easy process all the way around. Got the package in a timely matter with no issues at all. Great packaging to keep the bottles safe
Date of experience: January 27, 2024
I've been a customer for a few years now buying my annual Perfume(s). My purchases always arrive as expected and well packaged.
Your loyal customer…
Date of experience: December 9, 2023
I had a fantastic experience with buying from you guys, even I had experienced a missing item, but I felt like it's CIA is investigating for this case and I have got my refund within a week.
Date of experience: October 19, 2023
Had a excellent experience with fragbuy
They know how to treat their customer
Thank you team fragbuy
Date of experience: November 18, 2023
My experience with fragrancebuy was pretty good. I will be ordering my future fragrances from this site.
Date of experience: October 15, 2023
Exceptional packaging and service. The armaf limited club de nuit was a blind buy off online reviews. Not a fan of that kind of scent. Reminded me of a pine car freshener I had
Date of experience: November 13, 2022
Good company with legit items when tested against decants. Good overall value on hard to find fragrances.
Date of experience: March 22, 2023
I have never, not even once, experienced an issue with Fragrancebuy, and I have bought over 60 fragrances from them. Keep it up guys!
Date of experience: November 6, 2023
I have purchased over 20 fragrances from fragrancebuy, and have not had an issue once. Great service!
Date of experience: September 16, 2023
Great as usual with FB
And thanks for the gift:)
For the scent is likeable for those who are familiar with western oud with a slight of clean leather
Date of experience: August 31, 2023
I've been a loyal FragBuy customer for years, and continue to do so. The best place to buy good fragrances at the cheapest prices.
Date of experience: March 5, 2023
Seriously, I've spent thousands and all I ever got was one crappy sample. Fragrance are never in stocks and are not delivered in a timely manner
Date of experience: November 5, 2023
Product shipped timely and as described. I was hoping for the outer Xerjoff box but didn't get it. But that's ok considering the price
Date of experience: May 31, 2023
I love that they had a free shipping Deal with only one item. I think the options for shipping are expensive. The deliver was very fast!
Date of experience: September 6, 2023
Just got got into fragrances! Bought 22 in total I like the price is low but also wish I could get coupons once in a while
Date of experience: June 22, 2023
Quick and easy order and delivery. Very satisfied with the fragrance. Love the array of choices available on the site. Will definitely buy again from here.
Date of experience: September 17, 2022
Ever since I found Fragrance Buy it has been my go to site for purchases. The shipping is fast and the prices are some of the best I have found.
Date of experience: September 29, 2023
I absolutely love shopping here. I tend to find better prices and many times certain fragrances that are hard to get. I will tell any and everyone that if you see it here, buy it because they don't last long.
Date of experience: July 14, 2023
Great selection, incredible prices, and the quickest shipping and delivery I've ever experienced in Canada!
Date of experience: January 16, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Mark, we truly apologize for the lack of samples included with your orders, stock availability issues, and any delivery issues experienced, this is not the experience we wanted you to have with our products and services. We issued a free shipping coupon and promised extra samples with your next order. We followed up on November 12th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team