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Fragrance Buy has a rating of 4.7 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
I was very surprised how fast it came; and being the Christmas season, I was thoroughly impressed. Will buy again.
Date of experience: January 2, 2024
We ordered a few perfumes and they were delivered within 2 days. Amazing prices and a great selection to choose from. Highly recommend to everyone interested in buying perfumes!
Date of experience: December 14, 2022
Always fast shipping, great products and good prices!
Date of experience: May 25, 2024
I've been purchasing scents from fragrance buy for 6 years and haven't had a problem. Great customer service. Fast shipping. Great products and great prices.
Date of experience: December 24, 2022
Really appreciate the speedy service, I liked the tamper proof box my scents came in, will definitely buy more from this company in the future.
Date of experience: April 3, 2023
My #1 place to shop for perfumes. Great service fast delivery and a huge amount of perfumes to choose from, and prices are the best.
Date of experience: March 13, 2023
My order was delivered as shown online. They can use some improvement with customer communications and tracking but in the end they delivered as promised.
Date of experience: November 13, 2022
Excellent customer service! They reached out to me to resolve a problem I had with a fragrance without me even asking. They were very helpful and kind!
Thank you Gary and Ashley
Date of experience: December 20, 2022
First time order. The order was shipped at a reasonable time and arrived perfect without any issues. Packing was perfect nothing broke or tore. I will definitely order from fragrance by again.
Date of experience: November 12, 2022
Fast shipping. Bests pricesn on popular products.im looking forward to doing more business with this professional establishment!
Products used:
All
Date of experience: March 29, 2024
Merchandise arrived on time and in perfect condition. I'm always satisfied with FragrancebuyCA. A class act
Date of experience: March 29, 2024
I bought a fragrance as a gift for a friend. It shipped the next day and arrived in perfect condition.
Date of experience: October 15, 2023
Great promos, great everyday prices, fresh and authentic products, safe and extremely secure packaging…. What else could you ask for?
Date of experience: January 14, 2023
Great assortment and timely delivery. I was able to find the fragrances I wanted. Price was not that low though.
Date of experience: January 27, 2023
Im always a little doubtful when I see great products on discount, but I received my order in full and in a short time. Would definitely order again
Date of experience: November 23, 2023
First time ordering from fragrancebuy, I ordered in bulk and they were quick to ship out, and everything was nicely packaged and undamaged
Date of experience: June 2, 2023
Got 2 really great colognes that Ive been wanting for a while and managed to snag them at a great price that beat most other websites i've checked!
Date of experience: November 11, 2023
I have spent hundreds of dollars at FragranceBuy.ca, and the last package worth 145,17 $ CAD has been stolen. As such, I reached out to the seller indicating that the package has not been received even though the tracking number states that it has been delivered. I received an initial response by e-mail showing me a signature with my A. Alex as a proof of delivery collected by Fedex. First of all, Fedex never rings at the door bell, and never requests a signature upon delivery of the package for any package delivered by FragranceBuy.ca in my previous purchases. It was made up by Fedex, or FragranceBuy.ca. I have forwarded two identification cards with my signature, and filled the requested form for stolen package as advised by the site. I have not heard from FrangraceBuy.ca and their customer service phone is impossible to get someone nor they respond to my five voice messages to get someone to talk to.
I had to file a dispute with paypal, and FragranceBuy.ca has responded to paypal with the tracking number that the package has been delivered.
Having said that, FragranceBuy.ca stole money from me as a regular customer and they fail to investigate the lost package with Fedex. THIS IS AN OUTRIGHT THEFT BY FRAGRANCEBUY.CA OF 145,17 $ CAD. This is a horrible business practice, and again, I consider this site to have stolen my money. Thieves period. I NEED MY MONEY BACK NOWWWWW!
Date of experience: September 18, 2023
I got Lira and Hundred Silent Ways extremely fast considering I am in the US. I ordered on Friday and it got to my doorstep on Tuesday. Both perfumes are brand new and great condition. Thank you!
Date of experience: October 17, 2022
Great prices, great packaging, and always receive package within 3 days of it clearing the border to the U.S.A.
Date of experience: January 8, 2024
Aside from very affordable prices, the packaging is surely secure. No need to worry about the contents being damaged. Going to suggest my friends to buy from here.
Date of experience: December 18, 2022
I've from this site many times over, and I've never been disappointed. They have very good prices and the shipments arrive in a timely manner and never damaged.
Date of experience: December 7, 2022
Nice selection and good prices most of the time. The website is easy to use. First-class service. The heavy-duty boxes keep all of the contents safe during transport.
Date of experience: December 4, 2022
I prefer FragrancebuyCA over all other ways to order fragrances. The shipment always arrives fast, I have never had any negative issues come up. The scent I ordered is great and I order very often. Very pleased,
PLEASE GET SOME BLUE ELECTRIQUE IN. It would make me very happy.
Date of experience: November 19, 2022
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
