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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
First order on the site and felt totally satisfied with the shopping experience, prices, delivery and the packaging was something else
Date of experience: April 27, 2023
Check out was fast and simple. Order was delivered on time. Customer service was also responsive when my order held up.
Date of experience: September 24, 2023
Both fragrances were as described and were just what I wanted. My order came on a timely manner.
Date of experience: April 19, 2024
My package never got delivered and now spending my precious to get my money back. Very disappointed.
Date of experience: October 31, 2023
The items came well packaged, the shipping was quite fast. Fair pricing, overall satisfied with the service
Date of experience: November 4, 2023
Was well and safely packed and shipped super quick to my location that usually takes forever to ship to! Great service!
Date of experience: July 19, 2023
Great selection, price, and delivery. Parcels arrive very quick and in great condition. Customer service is wonderful.
Date of experience: November 6, 2023
I am pleased with how easy it is to find everything and that the site has everything i am looking for.
Date of experience: April 14, 2023
I ordered my perfume in the US and the delivery was very quick. The product arrived well packaged and smelled great!
Date of experience: February 6, 2023
I initially wanted to cancel my order and was told that I could. But changed my mind and I'm glad I kept my fragrance. It smells great.p
Date of experience: July 10, 2023
Great customer service, excellent prices, wide range of selection, great prices and speedy delivery
Date of experience: May 18, 2024
My experience was smooth without problems. The shipping was very fast and I truly admire the packaging
Date of experience: August 20, 2023
Securely packaged and delivered to my door. Great communication. Fragrance arrived in great condition and smells fantastic!
Date of experience: August 20, 2023
Very fast shipping and very responsive. Have already placed another order and will continue to do so.
Date of experience: May 13, 2023
The tester perfume bottle I ordered arrived in nice condition, better than the plain packaging I was expecting for a tester bottle. Thanks.
Date of experience: December 3, 2023
Thank you for making my fragrance journey so enjoyable. Reliability, safety and honesty is all customers want. Thank you for being that for me.
Date of experience: January 3, 2023
I purchased two bottles of perfume. They were purchased at a great price. They were shipped quickly and arrived safe and exactly as described.
Date of experience: July 14, 2023
I order on Friday and my order arrive on Tuesday despite ordering during the holidays. Very impressive!
Date of experience: January 4, 2023
Always great! Authentic perfume/colognes ~ nice sturdy boxes and expedited shipping~all this and great prices too! A+++
Date of experience: July 27, 2023
Great company great products great deals and fast delivery absolutely recommend the only place to buy cologne!
Date of experience: March 13, 2023
A great experience overall. Punctual with the updates, great packaging, a good customer service team. No complaints
Date of experience: January 27, 2023
Love love love the products that I got. Wrapped properly and shipping is so fast considering I live here in the north. Thank you
Date of experience: April 14, 2023
Received shipment on time and the packaging was well secured to prevent damage to the perfume bottle.
Date of experience: February 20, 2023
Well I got to say I like the quality of the perfumes and colognes. All of them are 100% original.
Good prices as well.
Date of experience: August 28, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Mohsin, we truly apologize for not receiving your order and the frustration, disappointment, and inconvenience caused. We provided a full refund on November 12th and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team