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Fragrance Buy has a rating of 4.8 stars from 5,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Great everything, response properly and sells only authentic product. Will always recommend. Thank you.
Perfect product. Seamless delivery. Very happy. Always a good experience dealing with Fragrance Buy.
You 10/10.Outstanding service,genuine product and affordable prices.your customer service is impeccable
As a repeat customer, Fragrancebuy always comes through. The prices are the best. Also The items I ordered came on time and were packaged securely so that none was damaged. Thanks!
After accepting a 25$ gift card because the sticker on the perfume bottle is strached. You ignore me after 3 messages that I left and you still not have issued my gift card
Fast shipping and package nicely it's my 5th time buying from them would recommend one of the best discounters
Shipping is fast, everything wonderfully packaged! Finding remote perfumes on the site! Luv it! Great pricing, will never shop anywhere else
I have placed 3 orders with Fragrance Buy and I will continue to do keep buying only from Fragrance Buy. Fragrance buy has the biggest selection for fragrances and by the far the best pricing I have seen comparing to other websites. Even though I am based within the US, my orders have always been shipped out in less than 2 days and well packaged.
I have purchased from other Fragrance websites in the past and I recently purchase my first time on here. From other websites, I would receive quick shipping but no bottles were bubble-wrapped or packing peanuts involved and I even had an order break before receiving it. The first order was a great one with quick shipping even though based in the United States and everything was packed tightly with bubble wrap and packing peanuts. This is my new go to website. Hopefully items become back in stock soon.
They offer competitive prices, and superfast delivery services. This is my go to source for Mens fragrances..
L love to buy at this website, always get the most newest releases at the best price! L will keep buying at this site.
Quick, efficient, and faster to resolve issues compared to its competitors. I would certainly recommend to a friend.
By far and large, this is the best fragrance discounter I have ever purchased from. Their prices are usually the best and the shipping experience is nothing short of excellent. The few times have had issues they have been stellar in resolving them. If their customer service does not change, they have a customer for life with me!
Was a little slow to process but once packed up everything was smooth and quick. The order was well packaged and everything arrived in perfect condition.
My order arrived in week in perfect condition. Very happy with the service
When I'm looking to add to my fragrance collection, Fragrance Buy is my first stop! They're always getting new items in and always restocking!
Got everything I wanted and quickly! Great products and service.
Always a great selection and great service! Thanks!
I love the way you have things set up. I can put in my email for notifications when things come in stock. I can have a Wishlist. There are member perks. Just fantastic!
Simply the best site with the best prices! 🌟🌟🌟🌟🌟and also the best selection and super fast shipping! The only thing that could improve the experience if a few samples were thrown in the mix 😇
Had been cautious about buying my scents just because now a days its discontinued and couldnt find a trusted site with cheap prices and reliable shipping until I came across this shop. Thanks man not only are they cheap but also they got everything you need. Will be buying more soon!
I know that is says 5 - 7 days but I was so waiting on this fragrance that for me was too long.Also I think you should do a 3 - 5 if you pay a Little more.
Don't get me wrong, I love the website but everything sells out so fast before you get to think about buying it and the restock times are an eternity and with my order I was eligable for a deal that was the first 500 orders after an email they sent get a free sample and I also bought fragbuy greencare insurance with my order that shouldve gave me another sample but all i got was 1 sample and my package was poorly handled but after all I do love the website and they are awesome in general and the best discounter for fragrances
Hello Kiya, we sincerely apologize for the restock issues, any miscommunication regarding the samples, and for the way the package was handled. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Everything is perfect and quick delivery I just wish prices were slightly lower because other discounters are either beating you in price or even in price.
I shop here for majority of all my products.they are well respected in the fragrance community. I love the loyalty program as well.
Ordered 3 weeks ago and still haven't received. Was hoping for a smooth experience purchasing through fragrance buy
Hello Arman, we truly apologize for the delay in receiving your order and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Ast shipping, always in good connection 10/10, Gary is always prompt to answer all of my questions!
Thanks FragBuy always good dealing with them!
Always get my items quickly great packaging very reliable.I literally don't buy from anyone else. Everything is also authentic
Absolutely the best, great shipping, great selection.my bottles always come in safely
Excellent quality, fast delivery, low prices, it is possible to buy a tester. This is my second purchase, I will buy more) Thank you.
I have been buying from here for years and never had a problem. Amazing service and prices and shipping! They often have niche stuff and I can only hope they continue to find more of it!
These guys are great. Fast, secure shipping and amazing service. Updates about product availability, integration with Shop for shipping updates, and a points system that works!
Excellent service as usual. I picked up a collection of fougeres and an Amouage clone that have rounded out my list. Package arrived safe and secure. All authentic, of course.
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Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Patrick, we truly apologize for any miscommunication regarding the $25 gift card and for any frustration, inconvenience, or disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team