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Fragrance Buy has a rating of 4.7 stars from 6,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Very pleased with the fragrance and overall buying experience.
Date of experience: April 1, 2024
The product came in dinner than expected
& in good condition.
Date of experience: March 28, 2024
Good Day All,
I am and always have been satisfied with the products that I have purchased from FragranceBuy, "Especially" as long as their prices continue to beat out their competitors (by such a decent margin).
The only down side is, I feel forced to purchase "5" items before I get free S & H; Unlike their competitors, some who do it for anything over $59 which is easier to come by for the average person who's working & saving up before they can get what they want.
Also, while your saving up, the product that you actually wanted & saving up for gets sold out (over & over again) so you kinda-sorta are forced to get something else to get to the minimum 5 items, to avoid paying S & H.
Lastly, the one & only time I contacted Customer Service they got back to me immediately with a broader & very simple and informative explanation which was pleasantly surprising!
Tip for consumers:
Not happy about, having to purchase 5 items before you get free S & H;
When their competitors are doing it for less !!!
Products used:
“Colognes”
Date of experience: June 6, 2023
Super fast shipping, great service and amazing products! Will be ordering often!
Date of experience: April 1, 2024
Ordered Coach Platinum and Coach Green and received them within days. Will order again.
Date of experience: March 30, 2024
I never got my refund on a bottle of perfume that was defective and I couldn't use the sprayer.
Date of experience: May 22, 2023
Just order, fill in information and wait. Easy as that.
Date of experience: March 30, 2024
Some of the best prices when it comes to getting fragrances and availability
Date of experience: March 30, 2024
Great experience! Everything arrived as described and it is all legit.
Date of experience: March 29, 2024
I was introduced by my sister to Fragrance Buy, and am not disappointed.
Date of experience: March 29, 2024
Super fast shipping authentic products. Would buy from fragrance buy again.
Date of experience: March 25, 2024
Always get fast delivers and consistent updates on my deliveries packaging is superb! I get notified on restock IMMEDIATELY! Fragrancebuy is the best!
Date of experience: October 1, 2022
Very friendly customer service. Fast shipping and very good packing. They have a great selection, will order again.
The prices are very affordable.
Date of experience: December 8, 2022
Second time placing an order and both experiences were great! Easy to navigate and choose items, quick ship and authentic factory sealed fragrances!
Date of experience: October 17, 2022
Shipping and delivery were really good, got updated as most as they could. From Canada to Cali, fast delivery. Definitely buying again soon.
Date of experience: December 25, 2022
Great service and fast delivery, good pricing, i got exactly what i ordered the packaging was well made i Will definitely buy again
Date of experience: November 24, 2022
I've ordered two perfumes for the first time and they have exceeded my expectations, great product, great service and everything went so smooth!
Date of experience: October 31, 2022
Great product selection, fast delivery and excellent prices.
Date of experience: March 29, 2024
They have the latest stuff. Prices are good. Nice reward system.
Date of experience: March 29, 2024
I use this company so many time I think I'm in the VIP club.
Date of experience: October 21, 2023
That because the selection and prices are great and so is the service. Also I'm an addict and they love me for it!
Date of experience: April 6, 2023
Always great and quick service and a lot of options
Date of experience: March 27, 2024
I came across them via social media and took a chance after seeing already great reviews...All I got to say is the reviews don't lie...quick service great options at great prices, Only down side I think imma be spending more money then I have to haha
Date of experience: May 2, 2023
The buying experience was awesome! Very fast shipping and the price is hard to beat. :)
Date of experience: December 19, 2023
As always great service from the team at Fragbuy…. Always prompt shipping and well packed
Date of experience: March 26, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
