Fragrance Buy has a rating of 4.8 stars from 5,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Everything went great. It took about 7 days from purchase to get items delivered. Cant beat that! Packaged well for travel.
Thanks,
Jlyle
This was my frist time ordering from Fragrance Buy and im satisfied the purchase actually came earlier. Thanks so much
Lot faster than other sites I'm loving it. I've even learn3d how calculate cad to usd off the top of my head!
The perfumes are authentic and high quality and the shipping is almost always faster than they say. Still, I've made 2 purchases each worth approximately 200$, and got a single sample with each order. Other shops give at least 2 samples for each purchase regardless of its worth. Not only does this seem like a cheap practice, but it also prevents enthusiasts from testing top-tier products that are usually not found in shops and reduces your profits.
I have ordered a handful of times from FragranceBuy and each time has been great! Fast service and accurate order each time.
Will definitely shop from here again!
I been ordering from here for yrs and it's always a great experience. Quick turnaround time, I find my hidden gems here always great prices too.
Recent colognes in a very timely manner. Always happy with the product
It seems to be that you guys are starting to ship faster than before, which makes you better than all these other discounters. Keep it up.
I have made several orders now and every time I have received my parcel it has been very well packaged and arrived all in great condition. The pricing has always been very fair or cheaper than any other distributor in Canada. The selection is second to none, always finding what I'm looking for plus more! I have never encountered a mix up or mishap. Usually always getting my parcel before the said date. Both my wife and myself don't look any further than right here! There are a couple small things that I would change if I was in charge. When I make orders I am purchasing all scents for men. So why would you send me a sample for a women? Don't get me wrong getting a free sample is great, but it would be all the better if I found another winner for my collection. One other thing I would add is the notes to each and all of what you carry. I would bet in the long run you would end up selling more because then the customer knows exactly what his or her likes are. There for finding others that are comparable to purchase. Rather than buying blind so to speak. Overall great experience. Won't be the last time I order. Thanks.
I'm not sure if this is my second or third order with fragrancebuy.ca And that's five bottles plus orders all of them delivered fast and accurately let's get those restock soon so we can buy more stuff lol
Great customer care and the three fragrances purchased were as expected. They came in a timely manner.
Had a couple issues, and they were quickly resolved by their excellent customer service.
Will be purchasing again soon.
Ordered three items. No issues at all. Will be ordering again.
Quick and efficient everything came well packaged and this is not the first time I buy here, this is where i come as a trusted source for fragrances. (If I ever had an issue in the past they answer through emails quick and fix the matter) Worth buying through FragranceBuy.
Products used:
Perfumes and colognes
Never had a bad experience with fragrancebuy.ca after countless purchases! Yay fragrancebuy! Cheers.
I have lost count of the number of purchases made from fragrancebuy.ca. All of them have been 5* experiences. Cheers.
I have been a customer of Fragrancbuy.ca for years now. I have lost count of the purchases made. Never once have I been disappointed. This is my go-to online frag seller - bar none. Cheers.
This is a great fragrance at an incredible price. This is one of the signature scents for this fragrance house. This was much cheaper on this site than any other site that I have visited. The only downside is that it sells out fast. So if you have been looking for this, hit that notify me button and as soon as you receive that notification and jump on it. If you hesitate you will miss out until it's restocked which takes a while. Overall this is a really good place to buy fragrances. However, I have spent thousands of dollars in the past few months on this site, it would be nice to get a little something (hint, hint) every now and then. The sprays have helped but a fragrance would be nice.
I was very pleased with the fast delivery. The cologne was a big surprise! I get lots of compliments. I would definitely buy again.
Fragrance Buy CA is always my first choice. I have their service numerous times and never disappointed.
I placed an order on a Saturday and by the following Monday it had arrived, which I consider a pretty solid turnaround time. Product was packed well and exactly as ordered. Bonus that I can use Afterpay so I can keep my supply stocked. No complaints, great experience.
Wasn't sure of what to expect as a new customer. I was very satisfied by the product and the quality of the shipping. The perfume itself was chefs kiss! Will purchase again!
Very happy and grateful with the shipments Made by the Fragrancebuy staff, taking into consideration that the fragrances aré products very fragile and must be well packaged, when they are going to be sent through a courier service, and through couriers who often do not have care or attention with what they transport.
I thank you for the attention
Hop to get better discounts
I have been with your company for many years and I only purchase Reveal from you, Excellent website and a great experience
Everything about the buying process is smooth. Prices are unbeatable. Shipping is ridiculously fast. This is the only place I shop for my fragrances.
Fast shipping, great prices, and authentic products. One of, if not the best place to shop for fragrances in North America.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.