• Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    292
  • Value
    299
  • Shipping
    300
  • Returns
    115
  • Quality
    293

Proactively asks for customer feedback

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 94.3%
Positive
2,162
Neutral
16
Negative
114
108
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How would you rate Fragrance Buy?
Top Positive Review

“Fair prices, good service”

Mark L.
10/2/24

I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.

Top Critical Review

“Mixed Experience with Authentic Colognes and Shipping Issues”

Salem A.
9/27/24

I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.

Reviews (5,691)

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Reviews that mention popular keywords

shopping experience (73) loyalty program (44) delivery time (62) quality products (50) customer service (470) rewards program (33)
Thumbnail of user mariaa2391
1 review
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

Excellent service like olweyes.every Paquin is carefully warped I don't have any order broken or missing.

I i
October 28th, 2022
Verified purchase
• Previous review

I'm very happy every order was in good condition I have very good experience with Fragrance net
Thanks Maria Elena.

Thumbnail of user kasunc2
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I received both my perfumes in a very good pack delivered as promised.
But I wish if you can add few of different other perfume samples will can satisfy customers more and I will give some more business if customers also like to those and tend to buy it from you.

Thumbnail of user miandob
1 review
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August 6th, 2024
Verified purchase
• Updated review

Been shopping with them for all my fragrances fast shipping great price and great customer service 💯

Awesome
October 14th, 2023
Verified purchase
• Previous review

Shipping was fast,and with good prices will definitely keep shopping at Fragrancebuy

Thumbnail of user kolawolea7
1 review
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July 25th, 2024
Verified purchase

You can't go wrong with the product services. My stuff was missing@ destination but guess wht it was quickly sorted out my moni refund with discount thanks

Thumbnail of user thomasn1251
1 review
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June 24th, 2024
Verified purchase

EDITED
Still great prices that they're slowly raising but only in the hyped fragrances, things are mostly always out of stock, notification system is not truly notifying you because its first come basis, and they're no longer including fragrance samples when purchasing green care insurance. Still the best for majority of products but the angle at which they're declining is making me worry. Soon they'll just be like the other guys.

Julia from the fragbuy team reached out and offered information and some solutions that they are working towards. I really appreciate Julia for taking their time to send me an email explaining everything.

Thumbnail of user robertf3895
1 review
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July 18th, 2024
Verified purchase
• Updated review

I ordered Parfumes De Marley Greenly and Percival through FragranaceBuy because I get the best prices above all on this site and I'd other wise probably not buy or own so many high end niche fragrances. Fragrance buy makes it easy to order what you need always has a good selection of rare and niche products and I like that they have a point system that gives you even more discounts on top of those.

Best deals best quality always authentic!
December 14th, 2023
Verified purchase
• Previous review

I can't be happier with my purchases if it weren't for Fragrance Buy I wouldn't be able to try so many amazing high end and hard to find fragrances. I appreciate the deals they provide and how well their packaging is handled. Highly recommend buying from this company for all your future fragrance needs. I tell friends and family all the time and it's like they just don't believe me until they see it for themselves then they are hooked. I've even got my barber and his clients into purchasing off this site primarily because of the great deals.

Thumbnail of user markw4476
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I highly recommend buying from fragrance buy! Great prices and very quick and seamless purchase and delivery. I will definitely buy from here again!

Thumbnail of user jovondreb
1 review
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October 17th, 2024
Verified purchase
• Updated review

Recently received Hugo Boss Bottled Absolu. Great fragrence, real head turner. It was packing carefully and arrived quickly. Thank you Fragrencebuy.

New fragrance
December 13th, 2023
Verified purchase
• Previous review

As always, I received my order quickly. I purchased multiple fragrences and I love all of them. Thanks fragrencebuy.ca.

Bond #9
June 12th, 2023
Verified purchase
• Previous review

Package was delivered right on time and as always wrapped securely. Keep up the great work. We definitely be ordering again soon.

Thumbnail of user tibv
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I usually buy from three other online sites as well, but I have left them at FragranceBuy and another site as the only ones that are 100% reliable so far. Those who were left out failed in one thing or another regarding the product. As long as fragancebuy and the other online site continue as before, I will continue buying my fragrances only on these two sites

Thumbnail of user call37
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Fragbuy has been my go to over the years and I have recommended it to many people. Great collections and very good prices and reward system.

Thumbnail of user selenag87
1 review
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August 14th, 2024
Verified purchase

Shipping was incredibly fast, pricing was the best, quality was incredible! Will be placing another order very soon!

Thumbnail of user fatoomh1
1 review
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July 17th, 2024
Verified purchase

Pleasantly surprised with how fast and efficient the shipping was. I received my order in 2 days and loved the fragrance. Definitely going to order more!

Thumbnail of user johnh9642
1 review
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July 19th, 2024
Verified purchase
• Updated review

I will never buy retail fragrances ever again. The shipment came fast and the the price was better than any retail shop. Buying from fragrance buy is a no brainer these days

I'm convinced!
January 8th, 2024
Verified purchase
• Previous review

I decided to try this place out once and for all during their Christmas holiday sale… I received my package quicker than expected and I saved a ton of money. I am never going to buy fragrances anywhere else! Thanks again Fragrance Buy

Thumbnail of user christopherb2607
1 review
0 helpful votes
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July 7th, 2024
Verified purchase
• Updated review

I love shopping for fragrances at Fragrancebuy.ca. I have reached Addict level on their rewards program and love all of the fragrances that I've purchased from them. I also purchased all 3 of their FOMO fragrances that they've released and can't wait for the 4th one that I pre-ordered to be delivered

Lattafa Tabac
November 6th, 2023
Verified purchase
• Previous review

Fragrancebuy.ca is my number one online store for purchasing great smelling fragrances. They have the best prices and the largest selection of fragrances on the market.

My honest review of my shopping experience using Fragrancebuy.ca
June 9th, 2023
Verified purchase
• Previous review

I love shopping at Fragrancebuy.ca. They have a great selection of men's, women's, and unisex fragrances from a large selection of fragrance houses. The prices are awesome and the shipping speed is extremely fast. I've bought over 25 fragrances in a period of only about 3 months and will be buying more. I absolutely recommend Fragrancebuy.ca for your fragrance purchases

Thumbnail of user jamest4088
1 review
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August 14th, 2024
Verified purchase

I love my perfume and my order was delivered within two days of order and I was kept up to date with delivery.

Thumbnail of user sharonh2393
1 review
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July 14th, 2024
Verified purchase
• Updated review

I have been ordering perfume from FragranceBuy for years - probably 10 years. I have always had a great experience with the company and love that they are now offering Arabian perfumes.

A very positive review
June 13th, 2024
Verified purchase
• Previous review

I have been a customer of FragranceBuy.ca for years and it is a wonderful website. I have ordered many bottles of perfume and have never been disappointed.

Love FragranceBuy! Perhaps a little too much!,,
May 7th, 2024
Verified purchase
• Previous review

Very positive. Will certainly buy again. I have been a very long-time customer.

Great experience
February 3rd, 2024
Verified purchase
• Previous review

Very happy with purchase and delivery service is exceptional. I will be back!

Excellent review
December 21st, 2022
Verified purchase
• Previous review

Very very good and great packaging!
Shipper was excellent!

Thumbnail of user rp471
1 review
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July 19th, 2024
Verified purchase

Was promised a freebie and a sample, got a freebie but not even for my package, this order number was my sisters package I had ordered on the same day maybe an hour earlier for the Canada Day sale, our packages got grouped in one package together to save shipping costs I assume, promised a freebie for the first 700 orders, I was hoping to get my own and for my sister to get her own, didn't work like that.

Thumbnail of user harmeetk9
FragranceBuy K. – Fragrance Buy Rep

Hello Rijad, we sincerely apologize for the lack of an extra freebie for your combined orders and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user jhoalyr
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Amore café a georgeous fragrance, smell so good and warm, gourmand. Like an ice cream with Coffee. Yummy.
Fast delivery. Love it.

Thumbnail of user danielles1469
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I was concerned that this product was coming overseas, but communication was great and delivery was swift. The product smells amazing! I will be ordering another for my daughter.

Thumbnail of user rhondag564
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great service and good prices. I'm happy with my online experience and will order again in the future.

Thumbnail of user robertl5548
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Received the 3.4 oz bottle well packaged.within 4 days of purchase. The product is clearly contemporary stock as smells perfect and lasts as long as any I have had in the past.

Thumbnail of user aaronf593
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I smell things in store, look up notes online and immediately hop over to Fragrancebuy when I'm buying a fragrance. Every item I've gotten is legitimate and not fake, shipped with care (and almost always SO quickly, and pretty much always a fraction of the retail price. If you buy/collect fragrances, or even just have 1 or 2 that you like to have on hand, I would never recommend buying anywhere else but here, and that's the honest truth. I've promoted Fragrancebuy to everyone I know, on every social media platform I have.

Thumbnail of user michaela5755
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Best discounter available. I've ordered from them several times and been more than satisfied every time. I have quite a collection and look forward to adding to it through FragranceBuy.ca

Thumbnail of user ingridp114
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Great selection, delivered super fast and of course the prices are great; that's why I shop here 👍

Thumbnail of user jeremyh1126
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Definitely will be ordering again, packaging is top notch and very quick to arrive (even though I'm in a rural location). The prices are some of the best in Canada.

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 19 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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