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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    305
  • Shipping
    306
  • Returns
    119
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,008
Neutral
14
Negative
98
View ratings trends
109
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How would you rate Fragrance Buy?
Top Positive Review

“Parcel was a bit late but arrived in great condition”

laura d.
12/18/24

Had a small issue with the delivery being late but it was resolved in the end, I was very happy to get my package today everything was in perfect condition very well packaged. Thank you.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Terrible delivery”

Valerie C.
11/25/24

Ordering was fine but I had to keep asking the delivery company where my package was. The driver even showed up, I spoke to him and then he said his delivery was for another address. Then I didn't get my package for a few more days after many conversations with them...not very happy at all with how that part went down.

Date of experience: 11/15/24
See critical reviews

Reviews (5,978)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (72) loyalty program (50) delivery time (66) quality products (52) customer service (542) rewards program (34)
Thumbnail of user michaele2007
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great service, packed securely, quick shipping, and no complaints

Date of experience: December 1, 2022

Thumbnail of user aarony124
Pennsylvania
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Fast shipping, and good deals. That's a great experience for me.

Date of experience: December 5, 2022

Thumbnail of user joea1058
Canada
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Always get everything I need with fast delivery
Thank you!

Date of experience: April 2, 2023

Thumbnail of user brr9
Canada
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Awesome products/services, and extremely professional.

Date of experience: December 6, 2022

Thumbnail of user sergioc86
California
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

Thank you for my fragrance is easy and great service.

Date of experience: February 21, 2023

Thumbnail of user travisw355
Delaware
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Great service, selection, and products as always...

Date of experience: December 5, 2022

Thumbnail of user geovaughnd
Canada
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

All products are authentic and I was 100% happy with my purchase

Date of experience: February 23, 2023

Thumbnail of user djamalm1
Maine
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

I love y'all! My fragrances always come on time and with extra care

Date of experience: February 23, 2023

Thumbnail of user robertm7727
Illinois
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Arrived on time and we'll packaged. Would definitely order again from this site.

Date of experience: February 23, 2023

Thumbnail of user louisl426
Canada
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Handled very well. Quick delivery and product arrived as described at an excellent price

Date of experience: February 23, 2023

Thumbnail of user candyc154
Canada
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Happy with the purchase.
Fast shipping and definitely will buy again.

Date of experience: December 5, 2022

Thumbnail of user augustinao3
Nigeria
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

It was a good experience shopping with you guys and l always recommend people for your company

Date of experience: December 4, 2022

Thumbnail of user danilov10
Ecuador
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Wonderful selection, great shipping, and above all fantastic prices

Date of experience: December 4, 2022

Thumbnail of user feleshah1
Canada
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Awesome and fast shipping. I'm enjoying my fragrance. I will be back

Date of experience: January 23, 2023

Thumbnail of user pedroc332
New Jersey
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Can get any better service that here. Package always delivered and fast

Date of experience: January 20, 2023

Thumbnail of user victorr765
Massachusetts
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Fast shipping, better prices, my first option when I'm buying perfumes, Thanks guys!

Date of experience: January 4, 2023

Thumbnail of user marylandw
Pennsylvania
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Product arrived on time.
Do not like it.
But the packaging is beautiful!

Date of experience: January 8, 2023

Thumbnail of user elenak182
Canada
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

The fragrance was delivered fast and I got a great deal on it! Well done!

Date of experience: January 4, 2023

Thumbnail of user jibrans2
Canada
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

On time... great packaging... smells amazing... wil definitely be ordering more

Date of experience: October 10, 2022

Thumbnail of user peteru401
Canada
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Great fast and genuine products. Arrived on die date as scheduled.

Date of experience: October 10, 2022

Thumbnail of user asteriosb
Canada
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Very fast delivery. Will order again in the future.

Date of experience: December 24, 2022

Thumbnail of user ericm2082
Canada
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

Best place ever for perfume. Keep up the good work.

Date of experience: December 23, 2022

Thumbnail of user keving1870
Canada
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Purchase came quickly and as described at a great price.

Date of experience: May 30, 2023

Thumbnail of user allanc279
Canada
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Everything arrived safe and very fast the only problem is two items were smaller than expected

Date of experience: May 29, 2023

Thumbnail of user erickd58
Colorado
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

The sprayer arrived leaking and.CS issued a return label right away.

Date of experience: May 29, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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