Fragrance Buy has a rating of 4.7 stars from 6,079 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Service courtois et livraison très rapide, excellent endroit pour retrouvé un parfum à bas prix
Date of experience: February 17, 2023
Envío rápido y excelente envío,.muy buena experiencia lo recomiendo 100%
Date of experience: February 16, 2023
Excelente servicio al cliente. Excelentes tiempos de entrega.
Date of experience: September 1, 2023
Todo en perfecto estado, exelente empaque y rápida entrega. Gracias!
Date of experience: March 31, 2023
Todo llegó en perfecto estado y fue muy rápida la entrega.
Muchas gracias!
Date of experience: September 3, 2023
Todo muy rápido y de buena calidad me llegó lo que espera y lo más pronto posible
Date of experience: December 23, 2022
Satisfaite du produit reçu et de la rapidité de la livraison.
Date of experience: November 12, 2022
Gracias por darnos la confianza de trabajar con ustedes
Date of experience: November 12, 2022
Excelente servicio, productos originales, envío rápido y ágil. Totalmente recomendado
Date of experience: September 30, 2022
Super recomendo a Fragance Buy, rápida entrega, produto maravilhoso.
Date of experience: November 28, 2022
Bon prix, livraison rapide, excellente qualité de produits. Je recommande
Date of experience: November 8, 2022
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Date of experience: July 14, 2024
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
Date of experience: December 23, 2024
This is an update to my previous review found below. Was refunded the cost of shipping for my last order from Black Friday sales. I have been using fragrance buy for all my fragrance purchases and will continue to do so as long as they value my business and keep me loyal.
Previous review:
When order is above $99 or more, shipping discount should be applied automatically at checkout. Missed the discounts every time there was sale because the discount needs to manually applied. Not a great checkout process.
Date of experience: December 21, 2024
Fragrance Buy always delivers great value, price, and shipping time. However, I wish you could respond quicker by e-mail to inquiries. Sometimes, it takes too long to get a response. Also, after being a long-time client and spending a significant amount, I believe there should be some incentives, such as free shipping or adding a free sample.
I only buy from you because I want to support a Toronto Business
Date of experience: December 9, 2024
It took about 4 business days to fulfill my order and about 1 day to receive it once shipped. I'm assuming fulfilment is usually faster but I ordered during the black Friday sale so I expected a "delay". Overall I'm very satisfied!
Date of experience: December 16, 2024
You are the best! Fast delivery, original perfumes at good prices. There is one small downside – the frequent lack of perfumes in stock, which is why I also shop on other sites, but I would prefer to work only with you.
Date of experience: December 15, 2024
Very pleased with your service, fast delivery and prices.
Date of experience: September 5, 2024
This is my favorite online store. Fastest delivery, high quality packaging, unbeatable prices.
Date of experience: July 21, 2024
Fast delivery, good packaging, original perfumes. I would like the scents to be replenished more often and to be available.
Date of experience: June 4, 2024
Great service & speedy delivery. The price has gone up about 40% from when I last bought a couple years ago, but hopefully this is a cap of price markup. I will be a customer for life if they never stop carrying this in stock and a a good discount as this scent is underrated. My wife loves it beyond measure, and unfortunately when I go out I always get compliments from other women. Have to take the good, with the bad with this one!;)
Date of experience: December 10, 2024
I've been buying with Fragancebuy for years now and I have not had a single issues in all these years besides the fact that their prices are amazing. I'm from Costa Rica and all products get here safe, which is another part I need to highlight.cause their packing boxes are incredible.
Date of experience: December 22, 2024
All was fine. Took a few days to get out, but it did state business days and order was placed during a sales event so i am sure order quantities were high. Once finally shipped transit was quick and believe products to be legit.
Date of experience: December 21, 2024
It takes 10 days from frag buy to ship then transit time extra
I post above text before as a review but after that I receive an apology from fragbuy team, I appreciate that. At least they try to contact me which shows care for the customer. Because of high volume of orders my order was delayed.
Date of experience: December 17, 2024
Simply fantastic. Multiple orders over the past year, each with a great experience from browsing, to purchase, to delivery. All products are high quality. The site is easy to navigate. I receive notifications when items are back in stock. Professional and fantastic. I highly recommend visiting FragranceBuy.ca to enhance your journey through the world of amazing perfumery.
Date of experience: December 17, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.