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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Got my product fast and everything smells wonderful
They have my favorites and an incredible cost. Won't be buying them anywhere else
Smooth experience, delivery, package, product. Well done
I've been ordering from the company for years and will continue all items we're perfectly packaged.
Wonderful buy as usual, shout out to the team here! Always comes exquisitely packaged.
Would buy again! Great value price and seamless process.
No complaints ever. Fast delivery. Expected results.
Will maintained packaging system and very quick delivery
Always a good experience with great prices and products.
Quality fragrances with more than reasonable prices,definitely worth my money.
Great experience buying from fragrance buy,definitely buying more.More than reasonable prices.
Excellent quality, value and service. I will buy again. Thanks!
The package arrived in perfect condition and shipping time was amazing.
Exceptional experience. Great Fragrances. Easy to use Site.
Great experience and I enjoy the variety of fragrances. Try to add Youtube reveiws to
They always have great prices, even for new fragrances. My #1 go-to site!
Not true great experience and my product was insured!
Very timely delivery, good packaging, and loads of inventory to choose from.
Amazing as usual, packaging is safe and fast delivery
It is a beautiful fall flower fragrance.I recommend this perfume for purchase. I'm very happy.
Received cologne timely! All was well with the box, no damage.
Very fast delivery and authentic fragrance. Great experience
Nice when I can find older, discontinued fragrances for a reasonable price!
Very fast shipping, order and got the products within a week. Super satisfied!
I've bought many different perfumes from here and love everything!
Love how responsive the customer care is and how fast the shipping is! Products are packed very well and are priced well mostly too. Love purchasing from them!
Never had an issue with this company, always has great deals
Every time I shop here I find what I need at a better price then most places.
Got one for me and two as gifts. Always happy with Fragrance buy.
This experience was very satisfying and should be recommended to others
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Danell, we truly apologize for your package going missing and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team