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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Fragrance buy.my best online perfume that I love.I am a customer since 2017.when I need some perfume and it's out of stock. I'll wait till it back again.because they are the best
I have no complaints what's so ever. Nobody around can match Fragrancebuy.ca prices. If they can beat prices, it may be to good to be true.
Fast delivery and excellent condition, i really recommend using fragrance buy, also came with samples
For every purchase made from your company (mine was a total of 5 with a free sample of Erba Gold) your company amazed me with great customer service, excellent packaging and the best boxes in the business!
I received my order fast and with no problems. The quality of my order was great. I bought a tester with no cap. My order arrived with a plastic cap for protection. Good business.
My experience was nice and comfortable. The choices that I had to pick from was vast and up-to-date. The fragrances were in stock and had reviews to read about. I am glad that I was able to find this site. I will recommend this site to a friend.
Received authentic product very quickly. Will be buying again from here.
Loved how everything was packaged and arrived fast. I had a couple of issues which was rectified by the seller. Overall will buy again from fragrance buy
The package was supposed to be a surprise birthday gift. It arrived a week late
I have ordered so many times from FragranceBuy.ca and never had a single issue. I highly recommend buying from here.
I had ordered more than 10 times during this last 6 months. I never experience any issues with my orders or any authenticity concerns. The prices are amazing, I don't think I can go back to pay full retail prices again.
Great Service great prices. Got 3 fragrances this time. Great deal no shipping and good discounts
It's been my go to to buy Fragrance for years. I like the quick delivery 🚚 and the reviews
Been great even though shipping time used to be much better. I used to get in 2 days often but now a week. Say un successful sometimes. Still no biggy as get it soon enough really. Best selection and price's
Please, keep your site open because my favorite fragrance are sell by your site.
Thank you
I have always received great service. Fragrances are well packaged and arrive quickly. I have recommended Fragrancebuy to many.
I have always found great prices and fast delivery with Fragrancbuy. Orders haved arrived in perfect condition.
My experience with FragranceBuy was outstanding. I had a question about US/Canadian currency conversion before making the purchase. A customer service representative emailed almost immediately with the answer to my question. The order arrived well packaged for the trip and everything was as represented.
Love the careful and attractive passaging. Your website, though not very attractive, navigating it is easy. Unfortunately, it takes a long time to receive the packages. Overall, I love purchasing from you.
Got my package within the allocated time slot as told. The items were intact and the individual scents were exquisite. A recommended site for such purchases, all day.
Website was easy to use and shipping time was reasonable. Received my package and had no complaints about it! Cheers!
Everything was great! They even added in a free sample with my purchase!
They responded to my request and gave me the response I expected.
Hello Rafael, we sincerely apologize for the damaged items you've received and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
There was a little communication issue, but FragBuy resolved it nicely as usual. Cologne arrived quickly and well packaged.
I have purchased many fragrnces with FragranceBuy, they are always on time with delivery, and exceptional packaging
Greetings,
For the last 3 years, I have noticed many of your fragrances out of stock. Therefore, I have to find a different suppliers or shop online in the USA.
However, when the items are available the prices are reasonable and the shipping is always on time.
Excellent communication, packaged well, fast shipping!😁😁😁
Love the fragrances! Well packaged and easy delivery
Great selection of fragrances, great prices, excellent Service, will definitely buy again!
I was looking online for my very first perfume which seems to be impossible to find in stores these days and I was excited to find it on Fragrancebuy. The shipping was fast, the product was well packed, and it smelled exactly as it did almost 20 years ago. I'm very pleased with the service and selection!
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Adnane, we truly apologize for the delayed delivery for your order and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team