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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
My product was stolen and I never recipient it. You helped me recover my loss.
I had a problem with my order and they guided me every step of the way. My issue was resolved very promptly. Excellent customer service
Quick and easy to find what I wanted at a good price. Delivered in a reasonable time and very securely packaged. Overall happy with the experience and will use the site again.
Big inventory. Delivery on time! Never got disappointed!
I got the perfumes that I was looking for a long time. Glad they had in stock. Btw nice service. Got the items in 2-4 business days.
They are responsible, with attentive and very reliable orders, thank you
My order came fast and efficiently but I wish they stopped using styrofoam in the packaging
Super speedy delivery, great packaging, usually a little somethingsomething extra ;) which I reallyreally appreciate! :)
They have great price on authentic fragrance. Delivery is also fast. My number one choice to get new fragrance.
Loved everything except Shippie... they came at 930pm and I missed it. Redelivery was four days later and I got it but was around 9pm again
Fragrance bottles arrived in perfect condition and solid packaging. The prices are reasonable too and will definitely be ordering again very soon.
Messed up Order on Canada day, promised to fix it and then messed it up again
Doesn't fulfill Promises, ordered some perfume based on promises which was notr kept.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Doesn't fulfill Promises, ordered some perfume based on promises which was never kept
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Slowest Shipping ever and didn't get samples as promised.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Best prices and biggest selection. Highly recommend A++++
This fragrance Page Stumbled upon me as if it was heaven sent! I was absolutely mind Blown By How fast their delivery is! This company gives you the best!High quality fragrances of Alll time at such an affordable cost! I wish i came across this sooner 🥰😍 But hey! Everything happens in due time
I feel that this is one of the best ways to build a fragrance collection. Its safe, packaged correctly with no damage. A great way to find hard to get fragrances!
Great buying from you.
Overall experiences are very very good and satisfying.
Thank you
Order was placed in USD but somehow ended up in CAD.
Needed an invoice for that purchase, finally when the invoice was sent via email, it did not indicate the amount is in CAD, so had to contact you again just to ask you to indicate on the invoice, the amount paid is in CAD instead of USD.
Kind of a headache to have to go through that process.
The cologne arrived ok and in perfect condition.
Thank you
I made another big order of great products at great prices, prompt delivery, and clear communication…
This is the go to fragrance destination!
This is my sixth order and I am confident that Fragrancebuy is the best North American fragrance discounter available. They have a vast selection, among the best prices, and have great customer service and shipping. I can't say enough good things about this site and it's service!
Products used:
Perfumes and cologne…
I bought more than 200$ worth perfumes and they didn't disappoint. I love them so much and they actually gave me a free one as a thank you and it's the best of all
Fragrance Buy is my favorite online site for perfumes. Great selection, good prices and reliable and prompt shipping! Always my first check when I want a new fragrance!
FragranceBuy is the first site i check when I'm shopping for fragrances, especially harder to find ones. Their website is easy to use and their prices usually can't be beat. Shipping takes awhile but I live a ways away and my order is always well packed.
After going through several websites, I found out that Fragrance Buy prices are the lowest all over in Canada with free shipping if we buy five perfumes together. The second thing is that all perfumes are authentic.
Quick and easy. Reasonable priced designer perfume.
Quick process and exactly what was described. We will be ordering again soon
Always reliable, order is always right and communication is always good!
Have been ordering cologne off this site for a few years and have never been disappointed! Easy to order, tracking the order is made simple, the exact product and amount always shows up without fail. Delivery is alway prompted, precise, and undamaged! Very reliable service and company
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
