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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
I've worked in customer service for 25+yrs and consistency is key to a great experience and the team at Fragrance Buy are awesome! Prompt & friendly any time you need them. I'd say this is the one place where I shop online and get an actual personality vibe. And such a great selection, and options described.(tester no cap, dented box etc) I also really appreciate that when the stock is low, it says so! I nabbed an Amouage that was almost sold out. Plus the sample with price protection, love that, I've found a few new loves with that treat! And the red box it arrives in is an actual treat to open. Don't hesitate, this is a top quality company. Thank you!
Quick service and quality fragrances. I love their sales!
My 3 fragrances arrived very quickly and were well-packaged. I'll be a repeat customer for sure.
I scored some great deals and shipping was relatively quick to the US.
Didn't receive my items but contacted them and got my refund the customer service is good
Loved everything about my order! Even the way my order was packed was very professional. Best website for your favorite perfumes at an affordable price!
I love knowing I don't have to worry about authenticity when shopping with a classy, respectful, and reputable company like Fragrance Buy. Prices are always extremely affordable, and shipping is super fast to the US. Highly recommend!
Selection, price and service all top level at fragrance buy.
Lovely fragrance and long lasting. Would highly recommend.
Good prices, shipped promptly and received in perfect condition.
Convenient to buy online and have fast shipping. Good product and service
I had an issue with an item in my order but support was quick and great to deal with it with me!thank you and keep going strong.
Products used:
Fragrance
It was wonderful experience and will keep on buying and i trust them with their authentic products and loyal service
Products are authentic and delivery is fast. They are my number one perfume discounter
Great customer service always. Delivery is always on time and excellent customer service is always provided. Will always choose Fragbuy before any other
Excellent service as expected. Product arrived intact and on time.
Fragrance is a lovely milky vanilla. It isn't a beastmode to my nose.
I've ordered several perfumes from Fragrance Buy and so far I've been happy. The only thing I wish they do for repeat customers is probably give us some samples as a token of appreciation. That would be awesome
Been buying from this store for almost a year, and I've never been disappointed by a delivery. Solid buying and delivery experience, and their sales are awesome. Just really happy I found this store.
Made a quick order online for a Kismet Angel perfume, and it came by with no issues. Tracking the delivery was easy as well.
I have ordered CK one tester perfume which fragrance is same as original. The only thing i didn't get is cap of the perfume. But, i am totally satisfied with the product. Great Deal and Great service. Thank you :)
Great deals, fast shipping, always great.
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Always a pleasure to buy from. Always an excellent experience.
I have bought many fragrances from this company, the fragrances always come well packaged and delivered on time. They have a cast majority of different fragrances raging from different prices. All products are 100% authentic.
Have bought fragrances a couple of times from fragrance buy, their prices, product variety is really good. If you live in GTA area the delivery is within 3 business days of placing order
Always has the best deals. A wide range of selection, and fast shipping.
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
