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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Had a great experience with the service, the prices and the vast amount of fragrances is one of the best and it always arrives on time and in the time line the give you, love this website.
I've been very pleased with my Fragbuy orders so far. Fragbuy has very good prices and authentic products. They are now the first website I check when looking for a new fragrance. When I purchase total package protection for 99 cents, I've received free samples which is quite nice too. I recommend Fragbuy to everyone looking for a good deal. Thanks a lot!
I ordered two fragrances, both arrived as described, in great condition. Shipping was quick, and I love your red boxes. Thanks!
I have ordered four fragrances over the past couple years, and all arrived promptly and as described. The prices are great, and the fragrances are legit.
In my latest purchase, I was expecting more samples or at least something from a house well known
Always a pleasure ordering from FB. I will keep supporting this business.
This Company was first class, they went above and beyond to make my experience perfect.
This was my first time buying from fragrancebuy so I actually double checked with the original manufacturer that it was a legit bottle, and it is. I will definitely be buying from this website again! I had no problems with shipping or anything either, I am very happy with the whole experience.
Products used:
Perfume.
Very satisfactory. From the purchase to the normal shipping time and great packaging. Overall very good experience!
Great deals and great prices and great service Fragrance buy is the best place to go for your colognes
They had what I needed for a great price and free shipping love to shop with them
Great product and delivered quickly with great packaging!
I have made several purchases and, for the most part, Fragrance Buy offers the best prices. There is also a good selection of fragrances available. The rewards program is very helpful in saving shipping costs. The delivery time is about the same as other sellers, maybe a slight bit longer since I live in the US. If I want a particular fragrance, I try to wait for it to be re-stocked rather than purchase elsewhere. So yes, I am a happy customer!
I always have good experience with fragrancebuy. Fragrancebuy also offers variety of niche perfumes I am looking for with great prices.
I've bought a ton of bottles from FragranceBuy. Always legit, great service and shipping, and great prices.
I've been ordering from this site for almost a year and it's been amazing. I will be ordering soon again
Shipped in timely manner. Great prices.genuine fragrances.
They have a vast selection of hard to find Fragances. The service is awesome and have a fast shipping. It is my favorite website to buy from.
I like how they offer products that are out of stock anywhere else (not naming names). They're professional and they're service is always fast! Keep going FragancebuyCanada.
Great prices and selection, why pay full price when full price is so inflated?
Shipping was a bit longer due to the holiday but another great experience and beautiful scent.
Genuine product for a great price, really happy with my purchase.
Fragrance buy great seller solved my shipping issue fast thanks
Quality products, exceptional logistics and fair pricing
Never disappointed with this site. My number one go-to for fragrances
Every fragrance I have ordered has been spot on! The service has been perfect. The packaging has been perfect. Shipping has been stellar! Some of the best prices on the planet! I highly highly highly recommend you check here before purchasing a fragrance anywhere else.
Order 7 perfumes, non of them are authentic perfumes. Swiss Arabian Shaghaf Oud Tonka, Paris Corner Emir Valar Rifaaqat, Armaf Tres Jour (Ange Ou Demon Twist, Armaf La Rosa, Armaf Club Nuit Intense Women, Armaf Club De Nuit Untold (Red, Armaf Just Jack Simply Blanc,
Spend $305.35 on garbage! Wasted my money. They do not sell authentic quality. Not happy with the company at all. Buyer beware
Tip for consumers:
Buyer beware
Products used:
Haven’t heard back from customer service
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I've ordered many times on the site. Very good service and experience. Frangrances with excellent discounts
First experience buying in the site.
Great choices of fragrance, quick delivery.
Had a great experience and will buy again.
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Brenda, we truly apologize for the scent issue you are facing with the 7 fragrances from your order and the frustration, inconvenience, and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We look forward to hearing back and resolving on help@fragbuy.ca
Best regards,
The FragranceBuy Team