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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
I've ordered many times on the site. Very good service and experience. Frangrances with excellent discounts
First experience buying in the site.
Great choices of fragrance, quick delivery.
Had a great experience and will buy again.
Have had very successful order filling and timely delivery of product. Much appreciated.
Will continue to patronize.
Great shopping and service. The items arrived perfectly and quick.
Placed my order with Fragrance Buy and made a mistake during the order process. I contacted the company and messaged with a service rep. They helped me fix my error, no questions asked and on another positive note it didn't result in any delay receiving my products
Was searching for a Xerjoff exclusive, very hard to find and frag buy had it and I was so elated! The frag is great and so is the service from Fragrancebuy.ca, will continue to support the site for sure.
Super selection & amazing price! Only criticism us complicated point-redemption process!
Amazing selection (including rare, discontinued & limited-edition), fantastic prices, easy to navigate website & quick shipping! What's not to love! Actually one thing I don't love - having toi buy 5 items for free shipping!
Tip for consumers:
Watch for fantastic sales.
Products used:
Fragrance.
Awesome always! Fast delivery, great purchase!
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Wasn't sure if the site was a scam or not, but I saw a couple ig accounts that I like following them so I went for it. So glad I did! Was able to pick up my favourite fragrance for a really decent price, and I'm so happy with it.
Great customer service! I was looking for tabac exquis for months and you guys had it at the best price!
Quick and efficient service. When I initially ordered I was a bit skeptical, as this was a new site with which I was not initially familiar. Despite this, I was able to order and receive my order in a timely manner. I'm very pleased with the fragrance as well.
Delivery was fast and package was really good. My order came in great condition and the individual loved it.
Absolutely love fragrance buy and will continue to purchase from and support this company.
Items always arrive fast and well packaged, awesome samples with every order, easiest and most pleasant experience overall, absolutely love this company.
Great selection. Great prices. Great shipping from Canada to the USA
Thank you! Fantastic service and business. Highly recommend!
I could not believe the find! ABSOLUTELY is the bomb!
I'm so glad I made the choice to go with this difficult find,!
It's certainly a compliment getter.I don't recommend it for those warmer and hot days, but cooler and rainy days and nights are best! Thankful it was still in stock when I searched for it! I'll probably buy another as a backup soon...if its still available!
Always good experience purchasing from your site. Only complaint would be sometimes shipping can be a little slow, but understandable. Free samples would also be a great day to generate more business.
It's a nice Cologne and nice packaging shipping was quick too
Always Quick delivery genuine fragrance Nice packaging I always buy fragrance from here. They have always discount good stuff.
Always satisfied with FragranceBuy. Not only do I get amazing deals but new releases that are already discounted. Not to mention the Rare Gems section!
Easy and great experience with exceptional prices as well.
I really like the products and definitely i will order it in coming days if i find good deals on your website. One thing i don't like is shipping time. It takes too long
They are very pleasant to have business with. Great prices and big selection of products
As usual FragranceBuy delivers with the best service and prices in the industry, I will certainly keep buying from them.
First time customer here, so far it has been the best experience buying fragrances, great prices, excellent packaging and quick free shipping. I already placed my second order and will continue ordering from Fragrancebuy.ca any time I need something new!
Was able to get a I've been wanting for a while and at a great price. Shipping was quick and easy and product was as expected and authentic. Definitely will look for other fragrances to buy in the future.
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello, we sincerely apologize for the lack of samples with your orders and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team