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Fragrance Buy has a rating of 4.8 stars from 5,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
First time customer and the experience was wonderful! I got a niche fragrance for such a great price. Shipping was so fast - ordered on a Friday, got my package on a Monday. Will 100% purchase again in the future.
I have ordered on several occasions and have always had an amazing experience.
Amazing price, everything is very well packaged and shipments are usually made very quickly.
I highly recommend fragrancebuy to any perfume fanatic.
I've been shopping at fragrance buy for a few years now, and i have NEVER had any issues with them. My order is delivered in about two days after I placed my order (i live in toronto). The box is well package. The prices have gone up a bit, but so has everything else. I only have good things to say about Fragrance Buy, if you want good authentic perfume, with good customer service, fast shipping look no further. Highly recommended!
Placed an order for 3 parfum - received the parfums, happy with the order that I placed! I had some feedback/thoughts and their customer service reached out to me promptly! Thank you so much Fragrance-Buy for being wonderful and responsive to my concerns and questions! I love my parfums and everywhere I go, I get compliments on how well I smell. I will order more parfums soon!
Warmest regards,
Tony
P.s Anyone that wants to smell amazing (Friends, Family, and Colleagues), I share the link instantly to your website so they can see your extraordinary selection of fragrances! A few of my friends have made purchases already!
Cinema YSL, a discontinued product, was surprisingly available at FragranceBuy. The delightful aroma brings joy and happiness. The price was reasonable, and the shipping was exceptionally quick. I am very pleased with my purchase!
Amazing selection of products; and interesting finds (sometimes rare ones)
The prices are much cheaper than big box stores and in-store perfumeries/perfume selling stores.
The shipping is decently fast (relative to where I live, which is in Toronto; for example, one week from placing order to receiving).
The con really is, if an item is popular, it will usually sell out and become out of stock.
The timely delivery, careful packaging, and the bonus decant all contribute to a seamless and delightful shopping experience, making you feel valued as a customer and eager to return for your next fragrance purchase.
Packaging, Wait Time, Delivery and Price were Awesome!
I was very excited to buy a bond no. 9 dubai amethyst cologne from fragrancebuy.ca. This wasn't my first bottle so I'm very familiar with the scent. This is not the same dubai amethyst I've used previously. It literally lasts no more than 30 seconds when I've sprayed dubai amethyst 2-3 times and it lasts one full day. I compared this bottle from fragrancebuy to the dubai amethyst i have at home and they are 2 different things very disappointed and will definitely recommend not shopping here
Very sophisticated sweet warm vanilla perfume, it's love for me.
Compliment magnet. People will smell you & stop you & ask what your wearing. Long lasting 10 hours plus on my skin, longer on cloths. Just my opinion my observation. Definitely will buy again
Fragrancebuy.ca, in my opinion, is easily the best place to purchases fragrances. As someone who collects fragrances, Fragrancebuy has one of the best selections to choose from. To make things better, the price is usually the best I can find and I love their rewards program.
Been looking for a good place to get perfumes but with great deals.
Checked everywhere but found this site to be most reliable and best prices on market.
Only downside is no free shipping on small orders.
Fragrance Buy has good customer service and good products...and some time great discounted products.not all the time but some time the price can be better than other discounted stores. The good thing about fragrance buy they alway have authentic perfumes.and so far I haven't have any issue with the service. So keep it up Fragrance Buy... I am giving 4 star because most of the time they don't have the products available.
Came quickly but with just a couple small issues. There is a little chip on the bottle where it should be gold. And also very visible scratches on the atomizer when the pin is removed. Overall good experience.
It was my first purchase with you guys and my experience was perfect. Fast delivery, product perfectly protected, and excellent customer service. I was positively surprised by the customization and robustness of the packaging, which showed extremely professional work and focused on communication with the customer.
Guys my experience in ordering from you has been nothing short of phenomenal. I appreciate the hard work you put in, in ensuring that my order is correct and gets to me in a timeous manner. Please keep up the amazing work.
Fragrancebuy.CA is a superior service. They hav very competitive pricing, especially with the dollar conversion rate. In addition, the shipping and packaging is above and beyond. In fact, I believe that they have the best packaging in the industry. If you haven't tried them, you are missing out.
FragranceBuy.ca is the best. The packaging is superior, and I have never had a negative issue or bad experience.
Have been a customer of Fragrancebuy for several years. Their customer service is fantastic, very responsive and have helped a number of times in getting discontinued or out of stock fragrances.
The price listings are the lowest online and new selection keeps expanding, weekly.
Overall, 5 stars to Gary, Touayba and rest of team for excellent service and maintaining one stop shop for fragrances
Fantastic customer service, Fragrancebuy team always goes above and beyond in getting excellent fragrances and delivered timely
From price to variety in brands and customer service. Fragrancebuy is top notch.
Time and again Gary and team have been excellent to deal with
Great customer service, timely delivery and quality fragrance
It came within a week of purchase, the fragrance itself came in original box that was unopened. Absolutely love the scent, waiting to see it's performance in cold weather but it performs very well and lasts all day long with strong projection. Literally woke up the next day and the smell was faint but still there. Highly recommend this service and highly recommend Lattafa Khamrah. I'm going to purchase the qawha edition next
The experience with Frangrancebuy is perfect. However, I had problems with Fed Ex. They did not deliver the package at the times they indicated in the package tracking. I had to contact their customer service to trace the package. They sent me to the wrong distribution center. Then I had to pick up the package at another distribution center more than an hour from my house. It was a nightmare.
I have been collecting for years. Found FragranceBuy a coupe of years ago and they are now my go to for everything. If I have a question, they are quick to respond. Great product selection and outstanding service.
There is a good selection on the website from the cheap, designer and niche. I have found pricing to be generally competitive some more than other which I really like. This delivery was very fast especially compared to previous deliveries I've had.
Ordered this fragrance and it arrived quickly. Packaging as always was top notch from FragranceBuy.ca This fragrance is absolutely amazing and strong. The coconut note right off the top makes you feel like you're in the tropics. Definitely will be ordering more JPG fragrances in the future.
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It's my first time trying Polo perfumes, and I must say I'm happy with this Polo Black I ordered. It's authentic, and the price was great. Thank you, Fragrancebuy!
For one of the best website for fragrances, Fragrancebuy.ca is one of the Best. Great selection, prices, best packaging. I love the fact that my fragrances arrive in a box that is not destroyed in shipping.
Atomizer was not working due to the fact that the bottled cap was not properly closed on the bottled and the shipping process probably damaged the atomizer. I decanted the bottle to be able to use the fragrance. The bottle was the tragedy of lord George, the bottle cap is not a standard perfume bottle cap, more delicate and prone to damage.
Hello Mike, we truly apologize for the damaged atomizer on your Lord George bottle and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
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Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Barun, we sincerely apologize for the scent issue you are facing and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team