- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Fragrancebuy sells authentic fragrances at affordable prices and is committed to overall customer satisfaction. The shipping is also swift and well-packaged to avoid any damage to the fragrances.
Date of experience: July 2, 2024
Found what I wanted, at a good price. Came in a box completely paded with foam peanuts safe and sound. Happy with transaction.
Date of experience: July 26, 2024
Really great shopping experience, I eventually got perfume I intended to buy for long time because it was the best price and free delivery.
Date of experience: July 15, 2024
The title says everything. Great prices as well. I will certainly come back and buy more fragrances from Fragrancebuy.
Date of experience: August 2, 2024
Great deals and fast shipping to the states,Absolutely recommended
Date of experience: August 18, 2024
I've worked in customer service for 25+yrs and consistency is key to a great experience and the team at Fragrance Buy are awesome! Prompt & friendly any time you need them. I'd say this is the one place where I shop online and get an actual personality vibe. And such a great selection, and options described.(tester no cap, dented box etc) I also really appreciate that when the stock is low, it says so! I nabbed an Amouage that was almost sold out. Plus the sample with price protection, love that, I've found a few new loves with that treat! And the red box it arrives in is an actual treat to open. Don't hesitate, this is a top quality company. Thank you!
Date of experience: May 13, 2024
What a great selection and the site is so easy to navigate. Love the sample with the delivery security option for a whopping $.99! And the customer service is excellent and that is very appreciated.
Date of experience: January 3, 2025
I really enjoy shopping here! A little slower than usual. Will shop again.
Date of experience: August 18, 2024
I'm not understanding why it took a week to ship! But other than that great place to shop.
Date of experience: January 6, 2023
Well presented and professional box. Made the experience nice
Date of experience: August 18, 2024
Date of experience: August 18, 2024
Very happy with the service, no problem with anything on my first 5-6 orders usually on my door step in a week or so and packaging is very good. Highly recommend using fragrancebuy.ca
Date of experience: June 28, 2024
All products were as described very happy and great price
Date of experience: March 3, 2024
I've been buying from Fragrancebuy for a long time. I recently moved to Hawaii and realized they don't ship there. This makes absolutely no sense. FedEx ships fragrances to Hawaii all the time and that's the carrier FB uses for the US. So for them to flat out NOT ship to Hawaii, even with higher shipping rates, I cannot understand. This is a HUGE disappointment as a long time customer. Guess I'm being forced to shop for frags somewhere else now.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2024
After going through several websites, I found out that Fragrance Buy prices are the lowest all over in Canada with free shipping if we buy five perfumes together. The second thing is that all perfumes are authentic.
Date of experience: May 21, 2024
It didn't take long for me to discover fragrance.ca. Wow! - I got both of my orders earlier than expected and everything was fine. In my short experience, I've been unable to find another merchant with lower prices than yours. Thanks so much and keep up the excellent service. My wish list and cart are being loaded now for my next order.
Date of experience: April 28, 2024
Always a great user experience: efficient, seamless, and slick. Fast delivery and excellent packaging. The GOLD standard of on line service.
Date of experience: July 14, 2024
Packaged well and arrived safely. I will purchase more in the future
Date of experience: August 17, 2024
Perfect experience, no complaints, fast and well worth it.
Date of experience: August 17, 2024
Got delivery very quickly, product exactly as advertised
Date of experience: August 17, 2024
I got my fragrances just as advised. They were both great and im very satisfied.
Date of experience: August 17, 2024
Delivery estimate was accurate, great selection of scents, and amazingly packaged! My package came right on time for my birthday, it was super fast :)
Date of experience: June 16, 2024
Authentic products, fast and efficient shipping. No fuss shopping experience
Date of experience: January 7, 2025
Fragrance buy.my best online perfume that I love.I am a customer since 2017.when I need some perfume and it's out of stock. I'll wait till it back again.because they are the best
Date of experience: June 14, 2024
Loved how everything was packaged and arrived fast. I had a couple of issues which was rectified by the seller. Overall will buy again from fragrance buy
Date of experience: June 13, 2024
I've only had great service from fragrancebuy so far out of 10 orders received. They're my top site a buy fragrances from
Date of experience: July 18, 2024
Great selection. Good service. Every order came in timely fashion
Date of experience: July 13, 2023
Purchased 3 new scents for the collection! Hard to find selections with great prices, FragranceBuy tends to come through!
Date of experience: July 19, 2024
Everytime I buy, I get fast service and great deal on my fragrances!
Date of experience: April 17, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Michael, we truly apologize for the current shipping restrictions in place and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your reply.
Best regards,
The FragranceBuy Team