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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 6,101 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    297
  • Value
    304
  • Shipping
    305
  • Returns
    118
  • Quality
    298

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.6%
Positive
2,052
Neutral
15
Negative
101
View ratings trends
107
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
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Top Critical Review

“Would not chose this store over others”

Ilya P.
12/25/24

The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.

Date of experience: 12/15/24
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Reviews (6,101)

Rating

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Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (554) rewards program (34)
Thumbnail of user pankilp1
Arizona
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

It has a good collection of fragrances, however, I am not able to see latest trending collections especially middle eastern clones. Most trending clones are available in US based discounter sites which is difficult to get by in Canada, need improvement in getting those clones available for Canadians. Also, some fragrances are sold out within 1-2 days and takes a while to restock. Overall a great site to buy fragrances at discounted rates but need improvement in terms of inventory.

Date of experience: April 29, 2024

Thumbnail of user tatyanaz14
Canada
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The parfumes were sold out and I got a mail from fragrancebuy.ca that the parfumes back in stock. Thank you. The prise was very good and shipping fast.
Escentric molecule 01+mandarin is very delicious and perfectly mutch for summer time. Escentric molecule 01+ black tea is perfect for colder weather as per me and it is smells so calming.

Date of experience: June 4, 2024

Thumbnail of user anyab36
Massachusetts
1 review
2 helpful votes
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May 7th, 2024
Verified purchase

I have ordered a total of 5 perfumes before with Fragrance Buy. The fragrances are always authentic and at the best prices. They are very clear about the process the package will take between order and arrival, as I live in the US and not Canada. I never worry after ordering through Fragrance Buy.
I just received Pink Me Up and it's been the perfect upscale fruity-champagne fragrance for the start of spring. Beautiful bottle too. Such a joy to have this in my collection.

Date of experience: April 26, 2024

Thumbnail of user daniell2831
PM
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

In these troubled times, fragbuy is one of the last organizations that still sparks joy on a regular basis. They are an absolute treat to do business with.

Date of experience: July 7, 2024

Thumbnail of user josec2301
Honduras
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Been a happy customer for the past 7 years! That should say a lot already.
I've ordered over 100 fragrances and not once have I had an issue.

Date of experience: July 12, 2024

Thumbnail of user aarons1502
Canada
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Products arrived as described. Shipping a bit of a hassle but colognes are excellent quality at a better price.

Date of experience: July 24, 2024

Thumbnail of user belalm9
Canada
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I am very satisfied with my delivery, however I believe you should have a better shipping company to deliver the product within 2-3 days

Date of experience: July 12, 2024

Thumbnail of user nadiaa168
Canada
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Love buying from FragranceBuy.ca, their prices are unbeatable and have quick delivery service. I just love them, will always buy from them!

Date of experience: July 29, 2024

Love this Company
April 8th, 2024
Verified purchase
• Previous review

I've now bought 4 niche fragrances from FragranceBuy. Everything is legit and the shipping is very quick. I also love that the driver either calls or texts when package is being delivered. I will always buy my niche fragrances from them.

Date of experience: March 29, 2024

Excellent Service
January 8th, 2023
Verified purchase
• Previous review

This was my first niche purchase, great price and it was shipped quickly.

Date of experience: January 8, 2023

Thumbnail of user nawafa79
California
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Perfect PDM Layton Exclusif 125 ml
Always reliable on their shipping estimates
Authentic products all the time
They are overwhelmed with orders but always try to send you updates when they restock and they are always accurate when they do that
The perfect experience

Service
Value
Shipping
Returns
Quality

Date of experience: June 30, 2024

Thumbnail of user jeanpierrej10
Canada
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I have bought many fragrances from this company, the fragrances always come well packaged and delivered on time. They have a cast majority of different fragrances raging from different prices. All products are 100% authentic.

Date of experience: May 13, 2024

Thumbnail of user jimmyd372
Canada
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I've ordered from fragrancebuy.ca,at least 30 fragrances, each time I've never had an issue. They're the best

Date of experience: July 21, 2024

Thumbnail of user beckya224
Canada
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

I've been very pleased with my Fragbuy orders so far. Fragbuy has very good prices and authentic products. They are now the first website I check when looking for a new fragrance. When I purchase total package protection for 99 cents, I've received free samples which is quite nice too. I recommend Fragbuy to everyone looking for a good deal. Thanks a lot!

Date of experience: May 13, 2024

Everything was as expected, love your red boxes.
April 22nd, 2024
Verified purchase
• Previous review

I ordered two fragrances, both arrived as described, in great condition. Shipping was quick, and I love your red boxes. Thanks!

Date of experience: April 12, 2024

Thumbnail of user briellea2
Canada
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

This was my first time buying from fragrancebuy so I actually double checked with the original manufacturer that it was a legit bottle, and it is. I will definitely be buying from this website again! I had no problems with shipping or anything either, I am very happy with the whole experience.

Products used:
Perfume.

Service
Value
Shipping
Quality

Date of experience: May 12, 2024

Thumbnail of user williamk2831
DO
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Placed my order with Fragrance Buy and made a mistake during the order process. I contacted the company and messaged with a service rep. They helped me fix my error, no questions asked and on another positive note it didn't result in any delay receiving my products

Date of experience: May 5, 2024

Thumbnail of user utkarshp11
Canada
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I have ordered CK one tester perfume which fragrance is same as original. The only thing i didn't get is cap of the perfume. But, i am totally satisfied with the product. Great Deal and Great service. Thank you :)

Date of experience: May 14, 2024

Thumbnail of user garfields25
Canada
2 reviews
1 helpful vote
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April 28th, 2024
Verified purchase

I previously had some issues as it relates to information that was relayed to me. Julia assisted in making sure everything was made whole, and I'm more than happy with the help I received. This is an exemplary take on how customer relations should be handled. Thank you.

Date of experience: April 18, 2024

Thumbnail of user princeb69
Pennsylvania
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

The items ordered were all delivered perfectly. Great presentation! Will be ordering more in the future.

Date of experience: July 18, 2024

Thumbnail of user aderinbolao
Illinois
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Delivery was fast, had sampled the fragrance before so knew what to expect.
Can't fault my experience shopping here

Date of experience: July 25, 2024

Thumbnail of user mikea2835
Macao
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I was impressed with fortitude of the packaging for my colognes. Would have survived being run over by a bus!

Date of experience: July 25, 2024

Thumbnail of user angiee132
Ohio
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I was so incredibly happy with my purchase of xerjoffs Alexandria II. My order arrived within 4-5 days of purchase which was amazing! And it came exactly as expected.

Date of experience: June 29, 2024

Thumbnail of user vickye76
Canada
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Item came right on time for an outdoor outing. Tested this perfume at a Coach outlet in Toronto, because I don't want to just blind buy. I have the edp and love it, thus needed to buy the edt.

Date of experience: June 9, 2024

Thumbnail of user kp498
Canada
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Very impressed with the shopping package, the cologne packing and the products I ordered. Love the smell, the longevity and they are not over powering at all. 👌🏿👌🏿

Date of experience: June 25, 2024

Thumbnail of user minaa54
AE
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

Great as usual.
Since the 1st time I used this website, I became frequent visitor and loyal customer.

Date of experience: July 13, 2024

Great
October 14th, 2022
Verified purchase
• Previous review

One of the best websites, and recently it has been my number one reach when i search for the best deals.

Date of experience: October 14, 2022

Thumbnail of user jamesw7007
Texas
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

My items arrived late, maybe because of the 4th of July holiday, but other than that, I'm satisfied.

Date of experience: July 13, 2024

Thumbnail of user wilhelminaf4
Canada
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I received the perfumes faster than I thought. Very reliable

Date of experience: August 14, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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