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Fragrance Buy has a rating of 4.8 stars from 6,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
This company has been great to me in the past, and ships super fast. They are very responsive and my advice to anyone having issues with shipments, please deal directly with the shipping company. I know first-hand the issues that may arise with lost or stolen packages, and sellers are normally limited in how they can respond to these matters. Love FragranceBuyCA!
Date of experience: April 16, 2024
Love the fragrances! Well packaged and easy delivery
Date of experience: August 7, 2024
Got wind of Fragrancebuy.ca and decided to give them a try. So far, so good! My only grip is that I was unaware of their sprays program and was unable to get free shipping on my order! They don't help out after the facts.
So check for perks if it's your first order and create an account to get some benefits from making purchases, are some of the things I learned and recommend.
Date of experience: April 8, 2024
Ordered Versace Blue & YSL homme for myself and Ari for my girlfriend. The YSL does not smell like the true scent, it smells way more floral than the original and a much more feminine scent. This is the second time this happened to me, on the last order, I purchased CK One for a classic scent that I love, again, the exact same thing. My girlfriend said the same for both and I ended up giving her both bottles. So $300+ dollars later, I only have one cologne to show for it. Extremely disappointed with this.
UPDATE: the company reached out about my experience and was willing to rectify the situation. I am actually really pleased with the reach out and the offers to make things right. We have this resolved and I will continue to shop here for my fragrances in the future.
Date of experience: April 18, 2024
I love ordering from Fragrance Buy, I get exactly what I ordered and it's shipped within days not to mention the prices are more than reasonable. Will continue to order my fragrance.
Date of experience: June 4, 2024
Found what I wanted on the site and received my products fast.
Date of experience: November 9, 2023
Very easy to order and my products came within a couple of days. I will continue to order my fragrance through Fragrance Buy.
Date of experience: September 30, 2022
I bought more than 200$ worth perfumes and they didn't disappoint. I love them so much and they actually gave me a free one as a thank you and it's the best of all
Date of experience: June 8, 2024
Every time I have purchased from your company it has been an amazing experience. As I've become a serious fan of colognes you have helped me grow everything and that continues with this last purchase of Tom ford oud wood. However, this time I received a bottle that was from almost 4 years ago as it's batch code had stated. No issue as of now with the fragrance smelling wonderful still, but could become one of the fragrance quality deteriorates/Expires with a average 5 -10 year life span. I don't think it will be a issue but if it does I just wanted to to have some sort of awareness brought to you guys beforehand. I look forward to continuing to buy more products from you and telling family and friends who the go to company is for buying your favourite colognes and perfumes!
Date of experience: March 29, 2024
My order arrived in a sealed shipping box. Inside had a good amount of pscking foam to protect everything and nothing was damaged in shipping. We all know how much delivery drivers care about other people things.
Date of experience: March 29, 2024
Excellent service! Mon parfum a été livré très rapidement. Emballage adéquat.
Le site internet est hyper facile à utiliser.
Que du positif!
Date of experience: October 1, 2024
I did not like the fragrance. That's what I get for listening to certain fragrance YouTubers. Luciano Sunset Swim does NOT smell 90-95% close to Louis Vuitton's Afternoon Swim as some would have you believe; it's closer to 75% like the original. It's not repulsive, but it's just not for me.
Payment, shipping, and delivery time were all excellent with this company, however. My fragrance bottle was packaged well and securely for shipment. I live in the southeast US, and processing & shipping times were very short, considering this item had to ship from Canada.
I would definitely order from this company again, but I'll just be more selective about whose product opinion I follow.
Date of experience: April 4, 2024
Fragrance buy is awesome! They have an incredible selection of products. The promotions, loyalty program, and rare fragrances are only the best. Highly recommended for great deals and hard to find fragrances.
Products used:
Mancera Hindu Kush
Mancera Aoud Lemon Mint
Date of experience: January 25, 2023
I purchased 5 bottles of men's cologne. It was my first purchase from FragranceBuy. The prices and selection are excellent. As a US-based customer I was worried about the potential for delays at Customs but my order arrived in less than a week.
Date of experience: April 2, 2024
I have no complaints what's so ever. Nobody around can match Fragrancebuy.ca prices. If they can beat prices, it may be to good to be true.
Date of experience: July 18, 2024
Received our recent order, box in good shape, bottle not so much. The lid was damp and the bottle wasn't full - likely a quality control issue at the factory.
Great customer service though took care of that matter and made sure we were satisfied! A+
Date of experience: March 26, 2024
Excellent communication, packaged well, fast shipping!😁😁😁
Date of experience: August 6, 2024
I love the experience of buying y'all's fragrances, they're the cheapest around. I plan to buy from y'all for years to come, building my collection along the way. The only downside is you might have to wait a week till I get the fragrances, but I don't have a problem with it.
Thank y'all so much for all y'all do!
- John
Date of experience: April 7, 2024
Very proud to have made this decision, an unmissable and impressive bottle from the Orto Parisi collection.
Date of experience: July 25, 2024
Justo lo que estaba esperando de un perfume de Alessandro Gualtieri, muy emocionado por conocer más de sus obras de arte.
Date of experience: January 4, 2025
Excellent buy. It was everything I expected, the smell I still have to discover, finish understanding, but between so much brine and mineral. I feel like, seriously... The Titanic came into my house.
Shipping times and conditions of the perfume: 10/10.
Date of experience: May 5, 2024
First time ordering from this site. Extremely satisfied with what I bought and the delivery. Everything was in perfect condition. Packaged well. I felt like it was delivered fairly quick too. My new favorite site to shop for colognes.
Date of experience: February 9, 2024
Was searching for a Xerjoff exclusive, very hard to find and frag buy had it and I was so elated! The frag is great and so is the service from Fragrancebuy.ca, will continue to support the site for sure.
Date of experience: May 18, 2024
Fragrance Buy has been my go-to since picking up this crazy hobby a few months ago. Because of their selection and awesome prices, I have been able to pick far more fragrances than I would've been able to if I were shopping retail.
Products used:
Fragrances
Date of experience: December 19, 2023
Fast delivery and excellent condition, i really recommend using fragrance buy, also came with samples
Date of experience: July 14, 2024
Excellent as always, have been using your service for years and i have always been s
Date of experience: August 5, 2024
I have had only bad experiences with other fragrance sites and this is the first time I got my order fast, well packaged, authentic product, shipping updates and reliable customer service and I am in the US. wow.
Date of experience: March 17, 2024
I am very grateful to fragrancebuy for the excellent service they provide, since everything has arrived in perfect condition and on time. I hope to be able to buy the ones I have on my wish list soon.
Tip for consumers:
Excellent option when buying perfumes, they have a lot of variety and competitive prices
Products used:
Fragrances
Date of experience: April 26, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
