Fragrance Buy has a rating of 4.8 stars from 6,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
They have great selections and great pricing. Even though they are in Canada my shipments usually arrive faster than the US based sellers. The few minor problems I had with shipping damage out of many orders was always promptly resolved Even though they didn't cause the issues. Customer service has been great.
Date of experience: November 11, 2023
They prices where great and had everything in stock I was looking for.
Date of experience: August 20, 2023
This has been my favourite perfume for many, many years. I have had so many compliments when wearing it. I retired just over a year ago. I felt I didn't need to wear it as much anymore. I sprayed my last spray about 10 months ago. I can't find it anywhere in Calgary. I Googled and learned the perfume is not being made anymore. I was so disappointed until I came across your website. I ordered 2 bottles. It didn't take long to receive them, and they were in perfect condition. I am so pleased you still sell it. I assume not for long though. Thank you so much for carrying the only perfume I love.
Date of experience: October 5, 2023
I haven't purchased this specific fragrance before from an official dealer, but it seems to match the sample I got at the Bay and be the real thing. Longevity is also good. Happy to be able to find it for half the price here! Delivery was quick.
Date of experience: February 28, 2024
A perfect experience, really. Site is easy to navigate, prices are very competitive and the packaging and delivery of the perfume is professional, impeccable.
Very happy with my choice of perfume. Will be visiting again! Merci beaucoup!
Date of experience: April 16, 2024
Fragrance had the exact scent. Will purchase next time loved the packaging
Date of experience: July 28, 2024
Always extremely pleased with the selection and the purchase process. Have ordered numerous times and have never had an issue. All orders arrived well packaged and in a reasonable amount of time considering they are out of Canada. You guys run the fragrance game. Thanks
Date of experience: July 31, 2023
Everytime I land on this website I end up buying something. Its always the best price, Legit items and on top I have the surety it will be at my door step in few days in a very protective shipping box.
Date of experience: April 17, 2023
Those prices are unbeatable. At least i got the perfume i wanted. Another seller was not able to ship to our location. Shipped in good time. Tracked and items were safely delivered. Looking forward to purchase more in the coming months.
Date of experience: June 24, 2023
The site has a lot of amazing features, from a broad variety of brands and scents to choose from. Another added bonus is you can see the notes of the fragrance, as well others that are similar in scent based on note breakdown. When a item that you're interested in is out of stock, just simply request a email sent when it's available. They are quick to respond when it comes in. If it's a hot item be patient. Prices are also extremely fair and affordable.
Date of experience: July 13, 2023
I've ordered around 15 to 20 bottles from fragrance buy. Overall good experience but a couple bottles the lid has been leaky on them. Another time a bottle I got had a slight crack in it due to shipping I think.
Date of experience: January 22, 2023
The fragrances were delivered very fast, packaging was very very professional not even one box corner was "dinged'. I spend many hours on the website reading the reviews and learning about all the perfumes and the excitement of the hunt when I find the one I've been lusting after.
"Each perfume is associated with different recollections and experiences. As you form new memories, older ones and emotions tend to fade. When you try a new perfume, you are trying a scent that has no associations, so it gives you the possibility to make new ones and write new memories."
FragranceBuy is Awesome.
Date of experience: March 31, 2024
I love saving some cash and Fragrance buy did just that. Saved a good $50 dollars on the fragrance I was wanting for a while. On top of that, I loved the box in which everything was shipped, I was surprised to see a beautiful, secure branded box at my door with my fragrances inside! Great first experience, I even shared the site with a few others who were looking to purchase fragrances. Will definitely be shopping here again!
Date of experience: November 29, 2023
Trouble free transaction, timely delivery, excellent selection of fragrances. Very happy to buy again from FragranceBuy.
Date of experience: July 15, 2024
Fragrance buy.ca are the best online perfume store in Canada and in the USA, it have best perfume selection, decent price, and a Great Customer service
I strongly recommend this perfume store to everyone
Date of experience: May 5, 2024
Packages are always packed with the utmost care to protect the fragrances also the stylish box helps. I frequently shop here and never questioned the quality or authenticity of the product. They also have a reward system that you can use to lower the cost of future purchase, free shipping and more. My go to one stop shop for all my fragrance needs
Date of experience: March 15, 2023
Fragrancebuy is the best. Packaging is well done, shipping is fast and they always seem to send a good sample with my order making me want to purchase it on my next order 😀
Date of experience: June 6, 2024
I buy a lot from fragrancebuy.ca and other companies in the space. Fragrancebuy.ca distinguishes themselves in terms of customer service every single time. They are responsive to email and as a customer feel like they care about making every experience great.
Date of experience: April 11, 2024
I reached out to customer service about a minor optimization that could be made. They responded quickly and took care of me. Have been a regular purchaser from here and service has always been excellent.
Date of experience: September 25, 2023
Always happy with my purchases from this company and will be happy to buy again as always!
Date of experience: August 1, 2024
I always received my packages in perfect condition!
And fast as well! The only time it took near 2 weeks to receive my package was during the Black Friday sale and you sent a message to tell me it was going to take longer than usual,so i was aware of the delay. And i had great discounts on my perfumes on Black Friday so again I am very happy and grateful. Love every single experience with you guys
Date of experience: December 16, 2023
After being skeptical to order due to worries involving delivery time, authenticity, etc. I've been pleasantly surprised! I've had colleagues mention that the orders take 2-3 weeks to be delivered but the last two orders I've made showed up to my door 2 days later! Packaging is great, as well as the authenticity of the product. The experience I've had ordering off Fragrance Buy makes me just want to order more and more fragrances. Thank you to the team over at Fragrance Buy!
Date of experience: August 4, 2023
One of the best selection on the whole continent. The item I wanted was out of stock so I signed up for email notification upon getting the item back on stock. I also love these guys because they have some harder to find items as well. Super competitive prices and they usually blow everybody out of water with their great prices. Hands down best packaging. I never received a broken bottle. Every time I see the red box I'm already smiling. Super fast shipping and one of the best customer experience. On top of that they have an awesome reward system. I'll continue to buy from them.:-)
Date of experience: August 13, 2023
I have used FB.CA 3 times within the last two months. The service has been top notch. My packages always arrive at the prescribed date and everything is securely boxed up. I always get a notification when a fragrance comes in that I asked to be notified about. I have nothing but praise for the company. I will continue to use FB.CA as long as they continue their excellent service.
Date of experience: February 23, 2023
Honestly an overall great experience. I was a first time buyer on boxing day because I saw they had some pretty solid deals so I thought I would give it a shot. Shipping was extremely fast and deals were very fair based on others I could find. Definitely will order again.
Date of experience: January 4, 2023
I've recently been using your products to help grow my newly found a contact creation when it pertains to fragrances. Because of your pricing, ease of use, and care you have with your packaging to me it is made my job a lot easier. Thank and much appreciated. As I grow, I hope that we may be able to form a partnership in the future.
Date of experience: October 13, 2023
I made another big order of great products at great prices, prompt delivery, and clear communication…
This is the go to fragrance destination!
Date of experience: June 20, 2024
This is my sixth order and I am confident that Fragrancebuy is the best North American fragrance discounter available. They have a vast selection, among the best prices, and have great customer service and shipping. I can't say enough good things about this site and it's service!
Products used:
Perfumes and cologne…
Date of experience: May 16, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.