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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    300

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.6%
Positive
2,062
Neutral
15
Negative
102
View ratings trends
112
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
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Top Critical Review

“Would not chose this store over others”

Ilya P.
12/25/24

The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.

Date of experience: 12/15/24
See critical reviews

Reviews (6,113)

Rating

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Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (555) rewards program (35)
Thumbnail of user odeans2
Jamaica
2 reviews
0 helpful votes
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June 22nd, 2023
Verified purchase

I have,I had, I will forever be purchasing fragrances from Fragrancebuy.ca. It's where I go to first for all my fragrances needs. I have never been dissatisfied or disappointed. Never got a damaged product over all the years of doing business. I often recommend this site to everyone who indulges in fragrance conversion.

Date of experience: June 22, 2023

Thumbnail of user toddb932
Canada
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

The packaging, delivery, etc provided by your company was excellent. My dissatisfaction is that the edt was very dissimilar to previous bottles purchased that you wouldn't recognize it as the same parfum. I did direct comparisons. This new version, of which I purchased 2 bottle smells like cheap hair spray. Not something I will likely use. I understand this is the manufacturers responsibility not yours, however the inconsistency is frustrating.

Date of experience: July 16, 2023

Thumbnail of user daniele400
California
2 reviews
1 helpful vote
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January 16th, 2023
Verified purchase

Delivery is always quick. My orders are always extremely well packaged. I haven't had to reach out to customer service ever because I've had zero issues since become a customer last year. By far my favorite online destination for fragrance and I can't overstate how much I appreciate the clear pricing as well as the easy to navigate website. Cheers and good health to everybody working at the FragranceBuy. CA

Date of experience: January 16, 2023

Thumbnail of user sonial218
Canada
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

I'm so happy with my recent purchase from fragbuy as always they never disappoint. Shipping and delivery were quick and my package was in great condition. I ordered two fragrances I love them both! They also included some niche samples which was a nice surprise all in all. Great experience 10/10 would recommend! Thank you fragbuy!

Date of experience: July 15, 2023

Thumbnail of user blakeb115
Kansas
3 reviews
0 helpful votes
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April 28th, 2023
Verified purchase

I love Fragrancebuy.ca. They have everything from designer to niche, with some of the best prices online. I always check here first when I am on the hunt for something new to add to my collection. Shipping is always fast and well put together on arrival. I will be using this site for years to come. 10/10 would recommend.

Products used:
All the fragrances I buy.

Service
Value
Shipping
Returns
Quality

Date of experience: April 28, 2023

Thumbnail of user catherineb1467
Canada
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

The title says it all. FragranceBuy has a great selection at very competitive prices. They ship my orders and I always receive them 3-5 days later. And they don't try to hide ''protection fees'' in the bill right before you pay your bill.
I have never had a problem buying with them. I receive what I'm supposed to receive. They are my goto site for fragrance shopping.

Date of experience: November 9, 2023

Thumbnail of user steves3795
Oklahoma
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I've ordered from here many times, and have never had any problems at all. Shipping from Canada gets to me in about a week, great packaging, and great prices. Don't hesitate to order from Fragrance Buy.

Date of experience: December 20, 2023

Thumbnail of user gahcciad
New York
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

All i need they have!
Sometimes, i have to wait for things to get back in stock but i do the "Notify me" feature and buy them right way when available!
Thank you so much for everything!
My family and i are delighted and smelling wonderful!

Date of experience: August 20, 2023

Thumbnail of user mariolag1
Canada
1 review
1 helpful vote
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March 1st, 2023
Verified purchase

I enjoy buying from this website. The service is very good and fast the fragrance are good too, the only thing what I don't like it is, they never give any sample as a appreciation to their costumers doesn't matter if you spending $50 or $300. I ordered from this side so many time but never got any samples.

Date of experience: March 1, 2023

Thumbnail of user rogerw1070
New York
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

My experience has been a very good one since my first order, gods prices or products, a quick reply to my emails, order issues resolved, no hassle returns, I have recommended fragrances buy to family and friends, and will continue to make purchases.

Date of experience: April 10, 2023

Thumbnail of user terryu170
Canada
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

The delivery was very quick and all my fragrances I bought were all packed very nicely in their own custom box with safety seals on it. Everything came in Good condition as ordered, and the discounts and shipping costs were phenomenal. Great service!

Date of experience: July 16, 2023

Thumbnail of user pattig310
Canada
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Firstly, I was thrilled to find the brand of perfume (Burberry Brit Sheer) I had been looking for in stores and on line. The overall experience was a huge success. I was skeptical and asked my son's girlfriend to scope out this site. The reviews were solid, and so I made the leap of faith. I am absolutely thrilled. The cost of the fragrance was well below what I had imagined I might have to to pay. The ordering process was streamlined, efficient and problem-free. My box arrived as expected and within the delivery date. The perfume was incredibly well packed and it's original box. No damage and the contents were as expected. Thank you so much. Best 1st experience with your company.

Date of experience: August 9, 2023

Thumbnail of user jaimey25
Canada
1 review
1 helpful vote
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February 19th, 2023
Verified purchase

This was my first time purchasing from Fragrancebuy and I was so impressed with how well my purchases were packaged. Everything arrived in perfect condition. I like the variety of brands offered which also includes many niche offerings and just navigating the website in general, although I think the website could benefit from a more contemporary design. Their loyalty program is also a bonus. I felt that I could trust where I was buying from and this gives me confidence to make future purchases here.

Date of experience: February 19, 2023

Thumbnail of user amrenderj
Canada
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

What else can I say that the title doesn't. It's always about the money and the experience. Both are great. I often look at the stuff I want and treat myself here and there. Love the fact that they have a favourite list. I can book what I want next and check if it's available. All of their fragrances are legit and I can't be more happier. Keep up the good work and would recommend this site to anybody.

Date of experience: April 23, 2023

Thumbnail of user josef726
California
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

I have nothing but great things to say about FragranceBuy.ca! Fast and safe shipping, 100% authenticity and finds those hard to find at a great price! I highly recommend this site for all your fragrance purchases.

Jose

Date of experience: May 22, 2023

Thumbnail of user melanieb819
New Jersey
1 review
0 helpful votes
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November 11th, 2023
Verified purchase
• Updated review

In my experience, FragranceBuy.ca has some of the best selection and prices on the market for genuine fragrances. I always check here first and 9 times out of 10 this site has the best deals. Shipping is quick and the fragrances come well packaged. One of the perfumes in my most recent purchase came with a very slightly damaged cap, but I think that was due to bad design on the cap's part, not FragranceBuy.ca's packaging or handling. All in all, I recommend this site to anyone looking to get the best prices on fragrances.

Date of experience: November 11, 2023

Great Experience from FragrancyBuy!
June 20th, 2023
Verified purchase
• Previous review

I ordered two fragrances in separate orders, but without me saying anything about it, FragranceBuy combined the orders and I received them together. They were packaged extremely well and were exactly as listed. I'm happy to say that Dama Bianca is now part of my collection thanks to FragranceBuy's reasonable prices. I'll 100% be back to purchase again!

Service
Value
Shipping
Quality

Date of experience: June 20, 2023

Thumbnail of user davidk4151
Georgia
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

I've experienced nothing but joy, awesome prices and authentic product since I started using Fragrancebuy. Only thing I hate is how quick things sell out but that just goes to show you how great this site is.

Date of experience: May 8, 2023

Thumbnail of user kinga57
Canada
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

'Build it and they will come'. Don't be afraid to stock or restock obscure fragrances. It's very disappointing for a fraghead to constantly see out-of-stock. We don't stop looking; we purchase elsewhere.

Date of experience: April 3, 2023

Thumbnail of user jabaris8
Tennessee
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I wasn't sure about this site at first but I heard it mention many times on different fragrance reviews and gave it a chance. It's been great. They have a great stock of colognes and notify you when something that was out of stock comes back into stock. The shipping prices is a bit much but it's worth it with how fast things arrive.

Date of experience: May 4, 2023

Thumbnail of user georgiam267
Canada
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I could not believe the price for my Hugo Boss perfume! I had to verify of it was in USD or Canadian dollars, it was that great! They provided a confirmation email and the package was tracked. It came quick and I am in perfume heaven! Thank you. I will buy all my fragrances from here.

Date of experience: October 24, 2023

Thumbnail of user chrisn1275
Colorado
1 review
1 helpful vote
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January 15th, 2024
Verified purchase

I've purchased more than $3,800 from Fragrancebuy and have always been impressed. The one time I had an issue with a bottle arriving broken they took care of me quickly. They have earned a loyal customer and I have no hesitancy recommending them to friends and family.

Date of experience: January 15, 2024

Thumbnail of user christopherc2696
Canada
1 review
2 helpful votes
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April 16th, 2023
Verified purchase

I've been buying fragrances from FragranceBuy for more than 5 years now, and I've always received the service and quality I've expected. It's so nice to see a company take pride in their service and actually follow through with it. If there were ever a problem (rarely) the customer service was quick and always understandable and made it always right. I rave about this site to everyone. You can find great fragrances for really great prices.

Date of experience: April 16, 2023

Thumbnail of user stephaniee1148
Pennsylvania
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Every time I place an order from here it has always been perfect. No issues at all!

Date of experience: July 29, 2024

Thumbnail of user rezam39
Canada
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Items were shipped in a timely manner. Happy with the purchase.

Date of experience: July 29, 2024

Thumbnail of user reginaldc131
Oklahoma
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

I was really excited to receive these two bottles and get my nose of them as soon as possible. The Intense man didn't necessarily blow me away; probably because I had another copy cat that smelled similar a few years ago. Not saying it was a bad scent but I had forgotten about the other copy cat I've purchased before so I didn't get that wow most get when putting their nose on Creed Aventus for the first time. Now the Milestone was a little underwhelming for me on the initial opening. I didn't like how it smelled on my skin with the first spray, but once it hit the dry down I found myself enjoying the scent. I may give it chance before looking to sell it.

Products used:
Armaf Milestone
Armaf Intense man

Service
Value
Shipping
Quality

Date of experience: August 20, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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