Fragrance Buy has a rating of 4.8 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Always happy to purchase from FragranceBuy. Fast and secure shipping. Plenty of fragrances to choice from. 100 % Legitimate Fragrances. Wonderful Customer Service. Have been using this site the last 3 plus years and have spend thousands of dollars with no concerns or regrets to continue my Fragrance Journey the last 34 years and close to 550 bottles. Well done FragranceBuy.
Date of experience: December 14, 2023
Bought Nina Ricci Soleil, I couldn't find this release anywhere because it was limited edition. But after being on my Wishlist for 6 months I finally got an email that it was restocked. Very satisfied with my purchased, always fast delivery.
Date of experience: March 20, 2023
My Order was never Recieved,and Ive emailed and called, But havent had any success with getting in contact with anyone about my package in regards to replacing the missing items,after ive made numerous of purchases from company.ill never waste money again with a company that doesnt satisfy there Loyal customer.
Date of experience: May 15, 2023
Fragbuy is a legit and high quality Fragrance site. I've bought several colognes from them. They have all arrived in pristine and great condition and the tracking service is phenomenal with accurate delivery times. Will definitely support Fragbuy in the future.
Date of experience: December 30, 2022
Good prices for me. And overall a great Website to purchase my favorite fragrance.
Date of experience: July 26, 2024
Great and amazing perfume good quality&fast shipping
Date of experience: July 26, 2024
I received everything perfectly
I can't stop my frag-addict.
I don't like blind buy cz it's based on reviews and notes.
But so far I'm impressed.
Also i was too rude with the Customer service and they were so patient and great respect.
I love fragrance buy
And I apologise for you all.
After my first spray I calm down.
Please forgive me
Love you fragrance buy
Date of experience: June 7, 2023
One of the best online fragrance buying experience I have had in my fragrance journey (close to 11 years).
Fragrances are always well packaged and most importantly they are legit. Only had one minor issue in one of my purchases and FragranceBuy handled it quickly and fairly.
I plan on being a long term customer! Another Awesome Experience!
Date of experience: August 21, 2023
I was looking for Club De Nuit Untold searching everywhere and couldn't find it. Fragrance Buy asked me to put in my email and said they would notify of restock. The notification came through, and I was able to purchase and have the item shipped to me. The process was simple it worked and I'm happy. This was my first time purchasing with them and would do so again and recommend to others
Date of experience: February 20, 2023
I have shopped with Fragrance buy for years and have never been disappointed. They have phenomenal customer service, great variety, amazing pricing, and my items are always packaged with care. Highly, highly recommend. I'll be a customer for life!
Date of experience: March 3, 2023
I was a little confused when I paid because the difference in amount in USD. They quickly replied to my question in email. The scent was better than expected. This was a present for my daughter. Thank you for such a great product. I will be purchasing from you guys again!
Date of experience: April 9, 2023
I have ordered from FragranceBuy before so this is my go to place to buy MY favorite perfume, and gives me a chance to try new ones. They have an extensive choice of products, and if you want to try a product, some are testers which means they are some what cheaper than paying full price. My favorite fragrance " Red Door" never disappoints me, been wearing it for years. I also tried a couple of new ones, Elizabeth Arden "White Tea" and " Elizabeth Arden "Provocative" ( which is what I have been wearing the last couple of days and it's absolutely amazing. I paid for the total pkg protection.99, and have no problem paying that for a little more protection. I didn't pay it before and items arrived safe and sound. Bottom line if you're hesitant about buying fragrance online from here, don't be. Thank you Fragrancebuy for having such an amazing collection, and thank you for carrying my favorite Red Door.
Date of experience: January 20, 2024
I've ordered many fragrances from this company and will probably order many more lol! I love everything about fragbuy from the website experience to the products they carry to the reminders when something's comes back in stock to the prices and fast shipping and excellent packaging and customer service whoo a mouthful but so true. This company is a well oiled machine and I'm here for it still after quite a few years since the first time I ordered from them. I recommend them to every fraghead like myself and to anybody looking for perfumes man or woman
Date of experience: December 4, 2023
I love FragranceBuy. You just can't beat their selection and incredible prices.
I spend hours looking through their inventory and adding fragrances to my wishlist - with such amazing prices, my list is very long at this point! Last month I finally pulled the trigger and made my first purchase of 5 fragrances - mostly designers and middle eastern houses. My order got here (from Canada to Southern California) in a respectable about of time, perfectly packaged in its special box. Lots of fun to open. I can't wait to make my next order!
Date of experience: July 31, 2023
I am very happy with the fast service and great pricing I got from fragrance buy. My favorite perfume was out of stock everywhere in the US. I found this website and there it was available! I received my purchase in a few days and the packaging was great as well.
Date of experience: January 29, 2023
Great company to deal with. As a fragrance collector, I buy MANY bottles per year. Fragrance Buy is the main contributor to my passion, fragrances. I appreciate their great pricing and wide variety of fragrances, both niche and designer. Keep up the great work!
Date of experience: March 4, 2023
I had couple of items in my wish list since long time which I planned to buy on. Boxing Day thought I would get a better deal. But noticed that they increased their prices by 10% just before Boxing Day and then offered 10% off on boxing Day so it was just a white wash and wasn't really a deal
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
I have purchased through FragranceBuy.ca three times now and all have been great experiences! I love the authenticity of this site, the fast shipping, and the selection. The deals are incredible and it's definitely my best kept secret, lol. Will always purchase here first!
Date of experience: April 3, 2023
After ordering from a competitor and having my order mishandled and not delivered, I took my refund and went right to FragranceBuy. I paid essentially the same amount for a much better fulfillment experience including their nice shipping box and a few niche samples.
Date of experience: July 20, 2023
I just received my package with set of three different Swiss Arabian shagaf oud perfumes, fast delivery nice packaging and all three fragrances are great combination of modernity and the tradition. Best for families.
Date of experience: October 17, 2023
This was not my first purchase from fragrancebuy.ca and it certainly won't be my last. The items are well packaged and shipped quickly. With the discounts they provide, this company is one of the best to purchase the latest fragrance or your old faithful.
Date of experience: September 11, 2023
I read tons of good reviews for FragranceBuy.ca and decided to give them a shot and I am very satisfied with my purchase. I purchased Burberry Touch and Carolina Herrera Bad Boy Cobalt at a great discounted price and received them in a timely manner and securely packed. I will be buying from FragranceBuy.ca again.
Date of experience: October 30, 2023
One of the few sights that you can buy hard to find fragrances at competitive prices. Have gotten my hands on some fragrances that have not been able to find anywhere else. Fast shipping from Canada to the US. My first choice to look for fragrances.
Date of experience: November 8, 2023
I was able to locate some hard-to-find colognes on FragranceBuy.CA. Most all of my choices were blind buys recommended by YouTubers. So far those recommendations were spot on. All of my selections have great performance. I'm also pleased with the speed of delivery and customer service. Thank you!
Date of experience: April 10, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.