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Fragrance Buy has a rating of 4.7 stars from 6,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Lovely fragrance and long lasting. Would highly recommend.
Date of experience: July 14, 2024
Good prices, shipped promptly and received in perfect condition.
Date of experience: July 14, 2024
My go to stop for the best prices and professional customer service I highly recommend everyone to buy all there fragrances from fragrancebuy #1 in the fragrance community!
Date of experience: March 23, 2024
Fragrancebuy has always been my go to place to buy. They have quick and reliable customer service. Delivery is always a pleasant experience and when there are challenges (hich are rare), they are always quick to resolve issues
Date of experience: March 26, 2023
Fast fulfillment and shipment. Product arrived in perfect condition and was everything I was hoping for. Thank you for having those hard to find items.
Date of experience: April 16, 2024
My Fragrance arrived earlier than expected. Everyone complimented me on the sweetness of the Fragrance. Lots of people have acquired the link from me.
Date of experience: April 25, 2024
So happy I decided to pull the trigger on this. I knew the scent was something I would like and was shocked at how well balanced it is for a cheapie. This is not an exact clone of BTFP it more like BTFP creamy vanilla cousin. Love it
Date of experience: January 25, 2023
It's a good place to buy frags but when you order, the shipping takes way longer than the FedEx app predicts. If it says you'll get it the 14th? You won't get it until the 20th or so. Every single time.
Date of experience: February 20, 2023
They had provided good service, fast shipping and threw in a free sample of a cologne i was looking to get, great experience will definitely be buying again
Date of experience: January 21, 2024
One just leaks if I put it on its side so that isn't too much of an issue but the other bottle's atomizer broke and leaked about 5% of the fragrance inside the box and now I have to place the atomizer on top of the bottle when I want to spray it
Date of experience: March 30, 2023
Was leaving in vacay and concerned about the delivery of the product, wrote an email to customer service and my shipment was prioritized. This is what I call delivering with excellence. You Rock.
By the way, Amber Oud blue Exclusive is fantastic, it's the best Layton clone. Do not confuse it with Amber oud blue edition, this one is a BDC clone.
Date of experience: December 9, 2023
I have been looking to try a few different cologne houses. They had them in stock and at a good price. Very fast shipping once shipped. Will definitely be ordering from here again..
Date of experience: January 13, 2024
Surprised to find quality Arab perfumes at reasonable prices in a North American store.
The delivery time was unreasonably long, but the product was authentic.
Date of experience: March 2, 2024
Small bottle found same product very much cheaper else where
Positive point product arrived sooner than expected.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2024
Convenient to buy online and have fast shipping. Good product and service
Date of experience: July 12, 2024
I requested an email when item back in stock and I got it! And the added perk was that it was up for sale for the email people before than the rest of the public so I was guaranteed the stock, sort of speak… And the. The shipping was rather quick considering Im in NY and you guys in Canada and I didnt pay extra fees for customs or anything so 10 out of 10!
Date of experience: February 18, 2023
Selection, price and service all top level at fragrance buy.
Date of experience: July 13, 2024
This perfume is indeed beautiful and long lasting, I took off one star just because I blind bought it based on reviews, I was expecting it to be a darker chocolate, but it's more light and airy on my skin,,,as I said, it's still beautiful.
Date of experience: September 29, 2023
I have gotten several perfumes from this site since I found out about it, the perfumes are legit and much less cost than other stores, I love that you can find beautiful perfumes, niche and designer,,, I definitely will continue to shop here!
Date of experience: September 15, 2022
I love this perfume, found out accidentally it was rebranded. So glad I got it, has great longevity and gets me a lot of compliments. More suitable for nighttime
Date of experience: March 16, 2024
Great experience. Very well packaged.
Prices are great. I have already made another purchase. So you know if I'm already making another purchase that I love the service. I would definitely recommend this online store. It' was good doing business with them.
Tip for consumers:
This is a trusted store with authentic fragrances. Great value for your money.
Products used:
Mens fragrance
Date of experience: September 18, 2022
Thank you Fragrancebuy for always maintaining a good experience. Julia at the customer care helped me and she was very nice with the process of handling a discrepancy smoothly.
Date of experience: March 16, 2024
This company absolutely sucks in my opinion and is ran by thieves. I ordered something a while back and never received it. They still wanted me to pay although I never received it. I wanted to make everything right, but they did not. So I disputed it with my credit card company because I refuse to pay for something I never received. They should have mailed me a replacement in which they didn't. What they did is ban me from ever doing business with them again. Absolutely a horrible way to do business. A legit company would want to resolve issues with people, but this company doesn't care if they screw you over or not.
Products used:
Nothing. I ordered cologne and never received it.
Date of experience: September 13, 2022
Simple straight forward experience. I keep coming back to FragranceBuy simply because they deliver as promised.
Good prices for true product and it is consistently delivered without issue.
Muchly appreciated.
Date of experience: December 11, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Ginette-Gina, we sincerely apologize for the disappointment caused by our current pricing. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team