FragranceBuy has a rating of 4.7 stars from 6,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
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This company responds to reviews on average within 3 days
Spent over 200 dollars and never seems to fail me. Verified customer btw. Also if u think non of the fragrances are real. They are 100 percent real. Ask me or dm me ill show proof. Amazing website for amazing deals.
Date of experience: December 26, 2022
EDIT- Fragrance Buy have contacted me and were insistent on correcting the issue. Although the problem was either manufacturer's issue or a shipping issue, they've took it upon themselves to find a solution to correct this. Updated service to 5 stars, based solely on the customer service and the fact it wasn't their issue.
Ordered 4 bottles of cologne, 2 came damaged. Both were just the caps, one was completely smashed, the other had leaked and the coating (dye) on the cap had run everywhere, and it was red, so it was very messy
Products used:
Cologne
Date of experience: December 24, 2022
All my purchases so far so good. When the box arrives they are top notch packed. I love that, however i jave never receive free samples all other site have gave me some, but is ok because the price is nice.
Tip for consumers:
no tips it always been easy to buy here
Products used:
Terroni Orto parisi and some other fragrance i dont remember
Date of experience: July 6, 2022
I have had several orders through FragranceBuy, and have nothing but praise for them. All items arrived quickly, safely, and were as described. Their pricing is very competitive, and thus far, I have not encountered duties coming south across the border.
Date of experience: December 3, 2022
I order the blue dior addict and i received the other one
Date of experience: August 14, 2024
As always awesome experience being involved with your company. Thank you once again. I'll keep coming back.
Date of experience: June 7, 2024
Fast shipping and very helpful for my order because I was confused about the Canada exchange to USD.
I love my perfume Dolce and Gabbana Italian love.
Date of experience: May 20, 2024
I believe shipping only took about a week from Canada to the US (Oklahoma). The prices were good, they had more in stock than compared to other sites. I would buy from them again, I wished I bought from them before because you'll pay more at any main store. There is less in stock right now because of the holidays so I am glad I bought when I did. The package was also nicely packed, and sealed nicely too.
Date of experience: December 13, 2022
I was honestly scared to buy from here but after watching some reviews I decided to trust in the website. This website is amazing, I bought the black opium intense from YSL for half the price & not only was the scent so lovely, packaging & delivery was great. I guess I live near their department area so I received my package in 1 day, and the box was such a pleasant experience to open. Definitely recommend to any new buyers!
Date of experience: October 16, 2022
Decent fragrance. I picked to up after watching a few YouTube frag influencers. Frangrancebuy.ca is awesome as always. Great prices and decent shipping speed!
Date of experience: February 12, 2024
I received my order earlier than I expected, and it was an event - great packaging (I've never had an online seller make any attempt like this with the beautiful, colorful box and the care with which the items were enclosed inside). I am still testing out the fragrances and enjoying the full presentation. I appreciate what you do and look forward to my next purchase.
Date of experience: November 7, 2022
Bought on line. Had no idea the smell would be like this. I will NEVER buy a fragrance without a smell test 1st.
Internet descriptions and you tube can NOT substitute for a real sniff test.
Date of experience: March 18, 2023
These guys are great at what they do! Good prices, good buying experience, and relatively fast shipping! Have yet to have a single issues with any of my orders and will continue to buy from them!
Date of experience: August 26, 2023
I love the fragrance I got from FragranceBuy.ca.
Very reliable company and provide great selection of fragrances.
Date of experience: July 16, 2024
I order frequently and the products are always authentic, at a great price and I am kept up to date on delivery times. One of my favorite places to buy fragrance.
Date of experience: February 12, 2023
Fragrance buy is my goto online store for all colognes & perfumes, the only drawback is that some of the hot items sells fast.
Oh, & I love their rewards system
Date of experience: March 30, 2023
Good price, fast delivery, received the package in mint condition; great shopping experience. Thanks a lot!
Date of experience: June 6, 2024
I was super excited to catch a sweet deal on Stronger With You Absolutely. IFragrance Buy shipped the package via FedEx and I followed the tracking all the way until it was listed as out for delivery. It never came. FedEx investigated but found nothing. And FragBuy is out of the fragrance again so I can't replace it. However, Fragrance Buy has responded to my inquiries promptly and courteously and have gone above and beyond to rectify the issue as best they can. I can't thank them enough for their customer care and support. The villain in this instance was FedEx which has became a third rate delivery service. I will avoid them like the plague henceforth.FrangranceBuy's only misstep in this transaction was enlisting FedEx as their delivery service. I highly recommend FragranceBuy. They are a small business and they care about their customers and it shows in the way they treat them.
Products used:
Stronger With You Absolutely.
Date of experience: November 4, 2023
I love this place great prices fast shipping excellent service and the best loyalty program of all discounters will continue to shop here
Date of experience: June 7, 2024
My favorite discounter great selection affordable pricing and loyalty rewards that are actually worth something will continue to shop here
Date of experience: October 27, 2023
Great company great prices huge selection good customer service fast shipping and loyalty points what else can you ask for
Tip for consumers:
bundle fragrances for free shipping
Products used:
franck olivier pure addiction
Date of experience: September 29, 2022
Order arrived. Box in perfect condition. Poorly protected fragrances inside unphased. Somehow the le male in the solid can offering the most protection arrived damaged and i was told it must have happened in transit. No way. That was shipped out damaged. Customer service insisted it was a fedex issue. It was a leaky mess and atomizer busted and its a matte bottle so who knows how much was left in the bottle. They dont have any more 200mls in stock so they told me i can now wait for the time it takes to ship it back and for them to process the return before i get a refund or accept a $40 voucher and do what i can to salvage the bottle….thats insane.my time wasnt respected here. My intelligence wasnt respected here. Pretty sure i wont be ordering from here again. Already deleted everything off my wishlist.
Date of experience: July 29, 2023
I'm a long time customer and I always come back to Fragrancebuy.Ca when looking for hard to fine or new fragrances. All my purchases have resulted in 5 star service and I'll always remain a customer.
Date of experience: April 2, 2024
I always receive my products (perfumes) spot on, and with the highest packaging quality in the world. Excellent shipping process and good navigational website Recommended!
Date of experience: April 2, 2023
I've always had a positive experience buying from this site. The prices were always better than retail and the selection is unbeatable with fast shipping.
Date of experience: January 2, 2023
Shipped in timely manner. Great prices.genuine fragrances.
Date of experience: July 9, 2024
Came across this website recently and fell in love with the prices and selection. Super fast shipping to top it off 5/5!
Date of experience: May 10, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Zaina, we truly apologize for the wrong item sent and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards.
The FragranceBuy Team