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FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I've ordered a lot over the years and i've never once had to issue a return or contact customer service for any reason. Highly recommend FragranceBuy wherever you are.
Date of experience: September 28, 2023
I've been purchasing from FragranceBuy for quite some time now and it has always been a wonderful experience. The amount of quality fragrances, prices, and service is just incredible.
Date of experience: March 20, 2023
Fantastic service, cheap prices compared to anywhere, prompt delivery, high quality box. The scents themselves are tremendous. I recommend Dolce & Gabanna The One, and Gucci Guilty. Amazing scents.
Date of experience: July 4, 2023
Been buying from FragranceBuy for over two years now, very happy. Great selection of quality products at very reasonable price, fast shipping to US as well. Thank you FragranceBuy!
Date of experience: March 18, 2023
My experience with fragrancebuy.ca has been excellent. They have a very nice inventory of designer, niche, and clone house brands. The packaging is excellent and I tend to receive packages from Canada quicker than I can in the continental United States.
Date of experience: December 5, 2022
If you're in search of a reliable online destination for your favorite niche and designer perfumes, look no further than FragranBuy.ca! This website is a true treasure trove for perfume lovers, offering an extensive collection of fragrances from some of the biggest and most prestigious names in the industry.
What sets FragranBuy.ca apart from other online perfume retailers is their commitment to quality, affordability, and exceptional customer service. Their user-friendly website makes it easy to browse and purchase fragrances, with detailed descriptions and reviews to help you make an informed decision.
But what really sets FragranBuy.ca apart is their dedication to ensuring that every customer is satisfied with their purchase. Their prompt and attentive customer service team is always ready to answer questions, resolve issues, and ensure that your online shopping experience is nothing short of extraordinary.
With competitive prices and a vast selection of fragrances, it's no wonder that FragranBuy.ca is quickly becoming the go-to destination for fragrance enthusiasts in Canada and beyond. So whether you're searching for a classic scent from a designer label or a unique and distinctive niche fragrance, you can trust FragranBuy.ca to deliver exceptional quality and value. Try them today and see for yourself why they're so highly rated!
Date of experience: March 16, 2023
I've made four purchases at FragranceBuy and each one is shipped quickly and overall a lower price than could be found anywhere else. This is my favorite fragrance discounter!
Date of experience: April 13, 2023
Extremely happy with the service from Fragrance Buy. Very fast shipping from Canada, great prices, and 100% authentic. Thank you so much I will be buying from you again.
Date of experience: March 5, 2023
The prices and selection are great. The only thing I would like them to do is update the checkout prices to US when purchasing from there. The Canadian prices sometimes throw me off. Otherwise no problems at all with this site.
Date of experience: December 2, 2022
Could not find my package for days so they were going to refund me. Excellent customer service, and eventually i did find where the courier had hidden my package
Date of experience: April 30, 2023
The carrier said the package was delivered but I am yet to see that package. It's the first time I've purchased something from this website and not received it.
Date of experience: February 3, 2023
I was so pleasantly surprised when I saw that you had my most favourite fragrance!
I had updates of the shipment time, and it all went very well.
Thankyou
Date of experience: February 13, 2023
Great Service all the time...and Fragrances Prices that are fair. Website is easy to use and i really like the Notification option when a Fragrances is out of stock.
Products used:
Purfume Fragrances
Date of experience: May 6, 2023
I recommend these guys over fragranceX.
The delivery man called to confirm delivery and I received an email with evidence of delivery. It doesn't get any better than that.
Date of experience: March 11, 2023
Outstanding customer experience! In the world of online shopping I think we are all accustomed to, not only delays and miscommunications from time to time, but the impersonal nature of these types of transactions. Not so with Fragrance Buy! I've been delighted by my shopping experience with this company. Truly!
The level of customer care and service has been completely unexpected. My order was dispatched right away and arrived within ONE day! (And yes, I happen to live in the same province as this business, but past experience with other companies has proven this is no guarantee for quicker service.)
And then when my order arrived, the packaging was another surprise - no standard brown cardboard box for Fragrance Buy! Not that it was super fancy, but definitely a thoughtful and fun design. My perfume was in perfect condition, boxed beautifully, just as advertised, and smelling great. The follow-up customer service from FB has been a fitting close for a transaction that has been excellent from beginning to end.
I'm so happy to have found this company and they will be my go-to for all future perfume purchases. I don't think I've ever left an online review anywhere before, but Fragrance Buy has earned the praises! Someone there really understands what makes for great customer satisfaction.
Date of experience: August 14, 2023
So happy to find all these fragrances at such a great price. Very efficient customer service and delivery.
Date of experience: June 3, 2024
Overall pleased with my first purchase. Shipping wasn't bad for shipping over a border. Prices were good. Fragrances are exactly what I ordered. The two things that impressed me the most were the packaging they used to ship was much better than most fragrance discount sites. Most just put your stuff in a box but they use a nice thick box and packing foam peanuts. I also liked how even though I ordered on Two separate days they put both of my orders in the same package. Will use again.
Date of experience: September 18, 2022
Order arrived quickly, packaged properly, authentic, and I get exactly what I'm looking for at unbeatable prices. Best fragrance site out there.
Date of experience: June 3, 2024
I've shopped on FragranceBuy since 2015. Every single shipment has either arrived on time or early. All my fragrances are in perfect condition, and 100% authentic. I will always be loyal and shop on FragranceBuy. Thank you guys so much for always being consistently awesome!
Date of experience: October 1, 2022
Easy to use website. Lots of fragrances not available on every other site (ex. Ministry of Oud line). Shipping arrived on time and without damage. Overall 10/10 experience.
Date of experience: November 11, 2023
Very user-friendly website and easy to navigate. Pretty decent reward program if you purchase fragrance 1+ times a month. They have some fragrances other websites do note. My only complaint that the arranging options for fragrances (i.e. Viewing them by brand, price, etc.) is not the most optimized, but still usable. Overall 9/10 experience.
Date of experience: November 12, 2022
They hold a lot of fragrance brands.
Their website is easy to navigate and has essentials like a wish list, restock notifications on out-of-stock items and a nice loyalty program.
Shipping is prompt and packaging is top notch. Their shipping boxes are really nice!
Tip for consumers:
Nothing out of the ordinary to know, pretty straightforward experience.
Products used:
Fragrances
Date of experience: October 6, 2022
From the time I placed the order until now with this survey, Fragrancebuy has shown exceptional attention to detail, great packaging and on going communication and follow up.
Date of experience: June 9, 2023
Thrilled to find this bottle at such a fantastic price. Quick shipping to the US, extremely securely packaged. I think this is my 3rd purchase, with more planned!
Date of experience: May 8, 2023
Fragrancebuy is my go-to for discounted name brand fragrances. They have an amazing selection to choose from and the prices are always great. Shipping is fast and accurate.
Date of experience: September 4, 2023
Fragrance buy has been a most important part of my fragrance collecting the prices they offer along with the perk rewards are Un matched by any other seller I can think of. When I Email them for a question it's always acknowledged and I know my purchase will arrive correct and as promised
Date of experience: December 7, 2022
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
