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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,060
Neutral
13
Negative
103
View ratings trends
114
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How would you rate FragranceBuy?

Reviews (6,132)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (557) rewards program (35)
Thumbnail of user melinas34
Canada
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

We bought two perfumes (one for the boyfriend and one for me). They arrived two days earlier than expected and in perfect condition! Original sealed packages, not even a dent on the boxes. We love our perfumes!

Date of experience: November 5, 2022

Thumbnail of user justinf656
Texas
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Waited close to two weeks but I understand the distance was the main issue. Everything came and was free of damages and I'm more than satisfied with my order and the service I received.

Service
Value
Shipping
Returns
Quality

Date of experience: November 11, 2023

Thumbnail of user georgep1389
Canada
1 review
0 helpful votes
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November 13th, 2023
Verified purchase
• Updated review

It is the second fragrance from Unique'e Luxury, the time will tell if it was a good choice.As usual, no complains about the service, Fragrance Buy is doing an excellent job.

Date of experience: November 13, 2023

The best Canadian online shop for fragrance
September 19th, 2022
Verified purchase
• Previous review

I love to buy my fragrances from FragranceBuy, very exiting inventory, extremely good service and customer service. I am buying from them since 2017, and I was never disappointed.

Date of experience: September 19, 2022

Thumbnail of user kaysonp
Canada
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

They were very good with fast shipping I will recommend and I am not a bot trust

Date of experience: June 14, 2024

Thumbnail of user tonyw881
Nebraska
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Always great sales great prices and great service. I come here for all my parfum needs. PdM Galloway is another freshie banger in my collection,give it a try!

Date of experience: January 5, 2023

Thumbnail of user catherineh1180
Canada
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

Super fast delivery it took like only 4days, actually it was a day earlier than expected delivery date. The package was perfectly wrap in sturdy box! Great job

Products used:
Fragrances

Service
Value
Shipping
Quality

Date of experience: July 29, 2023

Thumbnail of user tihomird3
Canada
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

Everything came quickly and in great shape. The tracker is very accurate, and the prices are unbeatable. All of this makes fragrancebuy the best discounter you can choose.

Date of experience: September 2, 2023

Thumbnail of user justini35
Delaware
2 reviews
0 helpful votes
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October 28th, 2022
Verified purchase

Real fragrances for a discount. FragranceBuy is an amazing company. Easy to get in contact with even if it's just a question. I cant complain at all about this company. Thank you Fragrancebuy.ca for allowing me to save alot of money on real authentic fragrances.

Date of experience: October 28, 2022

Thumbnail of user nathanielv28
Pennsylvania
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Great company, great prices, excellent service. This is absolute go to when it comes to buying a fragrance. Wish more would be in stock but overall a great place to shop

Date of experience: February 20, 2023

Thumbnail of user rayfieldh2
Illinois
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

I ordered Paris corner Emir Frenetic Delicieuse EDP 100ml. But I was sent the 80ml of the EXTRAIT De parfum that I did not see on your web site only the 100ml edp is listed. Why did this happen. Looking forward to hearing from you. Order No. FB*******

Date of experience: January 29, 2023

Thumbnail of user ingeborgv1
Canada
2 reviews
0 helpful votes
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October 31st, 2022
Verified purchase

I really appreciate that FragranceBuy Canada is a Toronto-based company: their prices are low & stated in Canadian dollars & there aren't any "surprise" duties & brokerage fees that need to be paid as is so often the case when ordering from US sites. Also, purchasing through the internet can often be a very anonymous & transactional experience. Here emails are answered individually & in a timely manner & are signed with the name of an actual employee, not "the FragranceBuy Team". Not to mention that the fragrances they carry are great! Thank you, Gary!

Date of experience: October 31, 2022

Thumbnail of user roycet25
New York
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Absolutely great prices, but when it comes to the shipping you feel like you have to wait for ever for the arrival if they work on getting it to the customer sooner i don't think they'll have no competition..

Date of experience: December 4, 2022

Thumbnail of user owaist
Canada
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

I ordered 5 bottles as a gift and I opened one to see the smell the cap came loose right from the bottle glue.
I am worried to give the other boxes as a gift.
This experience has been horrible.

Date of experience: December 19, 2023

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hi Owais, our deepest apologies for the damaged Amber & Leather received and the frustration, disappointment, and inconvenience caused. We issued a full product refund on December 18th, kindly let us know if you have any questions or concerns regarding the refund and we'd be glad to assist further. We kindly reached out via email and kindly await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Thumbnail of user sopikor
Arizona
2 reviews
7 helpful votes
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January 25th, 2023
Verified purchase

I'm highly disappointed. I bought two bottles of Narciso edp. One box batch code said it's 8 years and 1 months old, the other one 7 years and 11 months old. If that was only it and they were truly unopened and authentic I would be ok with it, since the price was not bad. But.! One of the boxes was opened and taped back! The bottle inside is replaced with a different one! The batch codes are completely different of the box and the bottle! How can I be sure it's not a fake? Why would anyone replace a bottle in the box? Is it a pre-owned and then returned bottle? Who replaced the bottle? Is the bottle fake? I know nothing and I'm highly disappointed! I wanted to gift one of them for Christmas but now I'm hesitant. I wish I had bought the perfume on the other discount website while it still was available. I got fooled by the price.

Date of experience: December 26, 2022

Thumbnail of user murtuzas2
Illinois
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Nice fragrances and decent delivery time. I wanted 3 fragrances and had to add 2 more just to get free shipping. I understand free shipping for a single item is not affordable at your end but 5 items for free shipping is a lot. Just a request to at least make it 3 items. Other than that, everything is perfect. Thank you

Date of experience: October 3, 2022

Thumbnail of user williamd4159
Canada
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Excellent as always, have been using your service for years and i have always been s

Date of experience: August 5, 2024

Thumbnail of user reneeap
Arizona
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

I absolutely love buying fragrances from Fragrancebuy. Everything I've purchased has been top quality and at great prices and delivery is fast I will continue to purchase from Fragrancebuy in the future

Date of experience: September 17, 2022

Thumbnail of user vanw47
Washington
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

I was completely satisfied with the authenticity and quality of my purchase. But most of all the shipping and delivery process was done expeditiously and world-class!

Date of experience: January 29, 2024

Thumbnail of user chimeziei
Texas
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Correct and accurate order with a quick shipping. Authentic fragrances too.

Date of experience: June 27, 2024

Thumbnail of user kristophera24
Canada
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

I purchased a D&G Light Blue Intense for Women for my wife and it's an authentic perfume and it comes with a sealed box and sticker from fragrancebuy.ca! Will definitely buy again!

Date of experience: August 17, 2023

Thumbnail of user j.l14
Texas
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Bought the new Armaf Untold. Product shipped same day and came packed meticulously in a secure box and packing materials. Arrived in pristine condition. Will definitely shop here again in the future!

Date of experience: February 23, 2023

Thumbnail of user spencerd84
Massachusetts
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

I know from this company I get really great top shelf fragrances for a huge discount and they are with the box and wrapping so brand new and high quality
Plus they deliver it very quick and package it with care and quality. I love this company

Date of experience: September 16, 2022

Thumbnail of user adelinel17
Canada
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I was not sure at first, since you never know with ordering online, but I was positively surprised with the whole process! I highly recommend this site!

Date of experience: October 22, 2023

Thumbnail of user douglasl749
Canada
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Fragrance Buy always has a great selection, competitive prices and always ships next business day. I'm always proud to support a Canadian business. Your reliability is recognized.

Date of experience: July 14, 2023

Thumbnail of user davidp5354
New York
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Great packaging arrived safely. The fragrance is authentic and at a great price. At first I was skeptical to buying fragrances online but fragrance buy is legit.

Date of experience: June 2, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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