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FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I have been wanting BDKs Gris Charnel for awhile but couldn't swallow the price tag until I found it here and it was significantly cheaper, because of this I was sceptical but since they accepted PayPal and I knew they wouldn't make a dispute easy I'd need be, I took a chance. I got what I wanted and it came within a week of purchase. Very very happy to have found FragranceBuy. I am now on the waitlist for others I have been wanting.
Date of experience: January 12, 2024
The package was lost. I had contacted the customer service and didn't get any help from them.
Date of experience: June 3, 2024
The package was shipped out and I received it the day after, I got what I asked for, and their were no issues with the fragrance or bottle due to the good packaging.
Date of experience: January 18, 2024
Long shipping but incredible prices, Incredible Costumer service that they do answer problems and almost instant respond, Best page to buy Fragances!
Date of experience: July 16, 2024
I've been very satisfied with the selection, shipping and speed of service. I collect mini perfumes and so happy to get them from Fragbuy
Date of experience: April 6, 2024
Came surprisingly fast, and yes, these guys package their stuff very well. Branded box, filled perfectly with packing peanuts.
Both of frags were pristine
Date of experience: November 12, 2023
Incredible pricing on your fragrances, unbelievably fast delivery of purchase, about 2 days!
There's zero reason to buy anywhere else.
Well done Fragrancebuy!
Date of experience: November 6, 2023
I received an order last week. Shipping was super fast as always!
Date of experience: June 17, 2024
Fast shipping and product was as described. Would purchase again!
Date of experience: June 18, 2024
Update: Fragrance Buy reached out to me after my original review was posted. They let me know they engaged the courier service they use to ask that they make deliveries prior to 10pm. The courier said their policy is to deliver between 3:30pm and 10pm, my delivery issue may have been driver error.
Fragrance Buy provided me with a coupon code for free shipping on any future order as a way to apologize for the issue.
I didn't expect a follow up on my post but greatly appreciate Fragrance Buy's exceptional customer service in addressing my concern. Giving them 5 stars for putting their customers first.
Original post: Ordering was easy, communications from Fragrance Buy were timely and the products I ordered were as described.
My issue was with the courier delivery. Courier showed up to my house after 12 midnight and left my package on the front patio. Luckily I woke up to use the washroom and saw a notification from my security cam app.
If I hadn't woken up my package would have been left outside overnight and possibly would have been stolen from my porch.
Please ask your courier to make deliveries prior to 10pm.
Date of experience: September 4, 2023
Armaf has done it again. This one is sure to be a banger and must have. It took armaf a minute to put a br540 clone out but I must say. This is one of the best if not the best clone of br540. I've tried other houses version and they all are good but this one has knocked me off my feet
Date of experience: December 28, 2022
FranganceBuy.ca is the only place I purchase fragrances. I'm an avid collector and know all the sites where you can buy, but FragranceBuy is the best.
Date of experience: July 7, 2023
Had a issue with one of the fragrances I brought and they immediately reached out and fixed the problem great customer service goes a long way this is why I buy a majority of my fragrances from fragrance buy and will continue to and recommend to everyone I know
Date of experience: September 17, 2022
Thanks for the prompt delivery of my bottle of Aqua di Parma Rosa Nobile EDP! I was running out of my new fave summer fragrance and your delivery arrived just in time!
Date of experience: July 29, 2023
Always a great experience with fragrancebuy, good customer service if there ever is an issue. Buy with confidence
Date of experience: April 16, 2024
I love FragranceBuy Canada! They carried some hard to find perfumes at great prices. The shipping time was reasonable and all my products arrived in excellent condition. I'm impressed.
Date of experience: August 3, 2023
Fragrancebuy.ca will forever be my go-to, best prices, fast shipping, rare selection. I've got over 30 successful orders with them, and many more to
Come.
Date of experience: June 19, 2023
I've heard about how good this juice is and finally got around to buying it. I should've jumped onto the Invictus bandwagon long ago. Suitable for the office and year round casual wear.
Products used:
Paco Rabanne Invictus
Date of experience: September 15, 2022
I've long for this baby my whole life since my 2015 bottle and still have 1/2 of that juice cause I've learned my lesson in the past from given away my 2014 Aventus Creed to someone cause i thought it woulda been easy to get another batch the same but I was wrong…so with my 2015 DHP I used it sparingly nd even get decant from perfume sample etc so now I can go ahead nd use my 2015 DHP now cause I recently purchased the 100 ML from fragrancebuy.ca nd that baby it just as good awesome stuff so Fragrancebuy.ca!
Date of experience: December 19, 2023
Flawless is the best way to describe all of my many purchases with fragrancebuy. They're the first ones I check when buying.
Date of experience: April 6, 2024
We just need discounts to buy more 😀,I love to see more Arab fragrances like Lattafa, Afnan … they r a good deal ( price vs quality),good job
Date of experience: April 28, 2024
Amazing smell; I always buy this fragrance so i knew it'd be good! Great for any season & stands out in a crowd.
Products used:
Perfume
Date of experience: February 23, 2023
Hi there, I ordered 3 Bob Mackie and 2 Oscar De La Renta. The 3 Mackie are perfect, but the Oscar is questionable. Typically, Oscar is very lightly coloured, but this Oscar is amber coloured and the bottle has no printing on it. I almost feel like it smells " old ", almost rancid. I am happy with my Mackie and will definitely order that again, thanks.
Date of experience: September 26, 2022
Every time I place an order from here it has always been perfect. No issues at all!
Date of experience: July 29, 2024
Items were shipped in a timely manner. Happy with the purchase.
Date of experience: July 29, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Saurabh, we truly apologize for your package not being in your possession and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email and we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team