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    FragranceBuy

FragranceBuy

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Overview

FragranceBuy has a rating of 4.7 stars from 6,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

  • Service
    299
  • Value
    306
  • Shipping
    307
  • Returns
    118
  • Quality
    299

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,065
Neutral
13
Negative
103
View ratings trends
114
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How would you rate FragranceBuy?

Reviews (6,132)

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Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (67) quality products (51) customer service (556) rewards program (35)
Thumbnail of user emk20
Canada
1 review
0 helpful votes
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June 24th, 2024
Verified purchase
• Updated review

Never disappointed, always get what I order. Always coming back for more

Date of experience: June 14, 2024

Great experience
April 10th, 2024
Verified purchase
• Previous review

Made 2 separate orders one for my wife and one for myself and they showed up within 6 days together which was pretty cool. Box came with plenty of packing peanuts to protect my orders as well as the packaging for the fragrances came in great shape. Will order again

Date of experience: March 31, 2024

Thumbnail of user alfredog137
Florida
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Dispatched within 48 hours, transit was additional 7 days. The 7 days is amazing, considering customs, which is not controlled by Fragrancebuy. I was expecting shipping delay but I cimmend the diligence of the public servants on both sides of the border.

Date of experience: December 8, 2022

Thumbnail of user felixc147
Kentucky
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Was skeptical at first, very skeptical. So many fake and damaged frags out there but when my pdm carlisle arrived, everything checked out and i am pleased. Fragrancebuy is my first choice when i shop starting now

Date of experience: October 27, 2022

Thumbnail of user matlegals
DO
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

In terms of inventory one of the best, rapid response, and fast shipping, not to mention that prices are crazy. Here you are going to find real discounts. I love this company.

Date of experience: November 17, 2022

Thumbnail of user curtisl240
Canada
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

The site was out of a lattafa product gold fakhar... I had put my email address in for went it was restock after a mth it was available order it the same day

Date of experience: December 25, 2023

Thumbnail of user philk198
Canada
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

This is my 3rd purchase from FB. Very fair pricing, excellent selection and usually speedy delivery from time of purchase. Will continue to purchsse from FB. Overall excellent experiences. Than you.

Value
Shipping
Quality

Date of experience: February 15, 2023

Thumbnail of user khurramk7
Canada
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Best in the business!

Fast and efficient.

Made my order and was able to receive it in 2 business days.

Date of experience: April 28, 2024

Thumbnail of user ignaciof40
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Item as described, received in a timely manner. Great value, will do business again.

Date of experience: June 15, 2024

Thumbnail of user christiank414
Canada
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Excellent experience! I have complete confidence in their website and people.

Date of experience: July 27, 2024

Thumbnail of user cartagenae
Canada
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Sorry im speak only frenc désolé je passe juste français, j'aimerais ça avoir les prochaines notifications en français si possible. Merci bonne journée

Date of experience: May 13, 2024

Thumbnail of user mauriciov56
Virginia
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Very fast shipping and product came in well protected

Date of experience: July 27, 2024

Thumbnail of user chrisw3101
California
1 review
0 helpful votes
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August 6th, 2024
Verified purchase
• Updated review

Always happy with the fragrance buy. They are consistent and have great prices.

Date of experience: July 27, 2024

Easy breazy
June 30th, 2024
Verified purchase
• Previous review

Super happy with my entire experience. Will buy again.

Date of experience: June 20, 2024

Thumbnail of user syedh133
Canada
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

This was my second order from fragrancebuy & the experience was the exact same as the first order.

Package shipped within 24 hours of ordering & I recieved my stuff the same day the package was shipped. Everything comes in professional packaging to make it feel like a premium experience.

Date of experience: October 10, 2022

Thumbnail of user ignatiusb9
Texas
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

This is became the only place I shop for fragrances. My massive collection would not be what it is if it wasn't for Fragrancebuy.ca and for that I thank them.

Date of experience: January 2, 2023

Thumbnail of user charlesg1532
New York
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Armouroud Oud De Jour is a different take on a niche Oud. When you think of a Niche Oud, you think of dark animalistic or medicinal. This isn't that at all. Now yes it still smells expensive as the quality is there and it's very well blended. It's just a very clean and wearable take on oud. This is as the name implies, it's a daily oud. You can wear this anywhere and people will compliment you. This could easily be someone's signature scent.

Date of experience: December 5, 2022

Thumbnail of user johnd8995
Canada
1 review
1 helpful vote
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February 11th, 2024
Verified purchase

Very good experience, unfortunately it was not my first online fragrance buying experience. But I did find you eventually, ever so glad in the end.

Date of experience: February 11, 2024

Thumbnail of user faranm2
Canada
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Very fast and smooth delivery, package arrived safe and sound. Would definitely buy again!

Date of experience: June 10, 2024

Thumbnail of user migueln101
Texas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Trying to do business with you guys but unfortunately I got two consecutive broken fragance bottles. Looks like you have to improve packaging. I buy fragances from Ebay also and never got a broken bottle. Not a good experience with FraganceBuy. Sorry.

Date of experience: December 6, 2022

Thumbnail of user timothyb1380
Georgia
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Best experiance with a mail order fragragrance store yet. I am already a repeat customer. I have found them to have the best prices on almost everything i have purchased. I always check them first,they have become my go to first choice.

Date of experience: December 20, 2022

Thumbnail of user ue5
Canada
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

I like what I got and am satisfied with the service
It was delivered on time between 3-5 business days

Date of experience: February 15, 2024

Thumbnail of user gusr56
Pennsylvania
2 reviews
0 helpful votes
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June 24th, 2024
Verified purchase
• Updated review

Always a terrific experience here I will continue to purchase from them

Date of experience: June 14, 2024

Excellent service, SHIPPED quickly.
May 20th, 2023
Verified purchase
• Previous review

I'm very pleased with the service from this company. I'm not crazy over Fedex( they're slow and sometimes route things in a weird way), but it is what it is. Of course,Fragrancebuy has nothing to do with that. Overall, I certainly would order again from them.

Date of experience: May 20, 2023

Thumbnail of user rancefanm
Canada
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

I was skeptical about buying a "tester" bottle. I compared my old bottle of Le Vainqueur to the fragrance buy one and it's absolutely the same. The only difference is the outside packaging. My original Le Vainqueur was in a constructed blue box that snuggly fit the bottle. The fragrance buy bottle of Le Vainqueur was in a nondescript white box. The bottles are completely the same.

Date of experience: September 21, 2022

Thumbnail of user janettn
California
3 reviews
0 helpful votes
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August 4th, 2024
Verified purchase

Shipping times are pretty fast. Packaging is always great. Prices are awesome.

Date of experience: July 25, 2024

Thumbnail of user marke2484
Canada
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I didn't my package stop asking same questions I don't know how good service is

Date of experience: July 21, 2024

Thumbnail of user harmeetk9
FragranceBuy K. – FragranceBuy Rep

Hello Mark, we sincerely apologize for the automated feedback email received despite your package going missing and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Thumbnail of user shelleyv65
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered two fragrances.and they were exactly what I expected. And they can quickly and for a great price. I would totally order from them again

Date of experience: April 22, 2024

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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