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Fragrance Buy has a rating of 4.8 stars from 5,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Even though the tracking didn't work like am used to and the delivery person didn't give me a update everything was delivered safely.
Everything was perfect no problem with my delivery it was very fast.
My experience was amazing from beginning to end, my order came in two days, I would definitely be placing another order very soon.
I've been eyeing several bottles for quite a while. When FrangranceBuy launched its Canada Day sale, I knew I couldn't wait any longer. All my bottles came genuine and in perfect condition. Speedy shipping, too. Thanks for the extra goodies as well!
Purchasing from FragranceBuy is always a pleasure.
The prices are the lowest around, the selection is diverse, and the fragrance is genuine.
The shipping is also amazingly fast and secure, it amazes me every time.
I will, without a doubt, continue to purchase all my fragrances from FragranceBuy.
I always love shopping at Fragrancebuy.ca and I can confidently say it is one of the best online fragrance sites. From the user-friendly interface to the ease at searching for products and don't get me started on the prices and loyalty program, it is all around one of, if not the best.
Pricing: In most cases you cannot beat the prices. I used to search for cheaper prices and no one beats fragrancebuy.ca, I don't search anymore, if fragrancebuy.ca has you can bet that is the lowest price on the web.
Selections: The variety of fragrances is impressive, ranging from niche artisanal scents to popular designer brands. I was particularly thrilled to find some hard-to-find niche brands that I've been wanting to try!
Checkout: The checkout process was smooth and secure. I appreciated the variety of payment options available, only gripe is the free shipping on 5 items or more. Still, as a loyalty reward program member, I can get free shipping with 100 sprays, so I am not too mad.
Customer Service: I had a minor issue with my order, and I was blown away by the customer service. They responded to my inquiry very quickly and resolved the issue with such professionalism and courtesy. It's clear they genuinely care about their customers.
Packaging: When my order arrived, I was delighted by the thoughtful packaging. The fragrances were securely wrapped, and the presentation made it feel like a special treat.
Product Description: If I were to gripe about anything, it would be that there are no descriptions for the fragrance or scents and there are no notes breakdowns. I completely understand that it is a lot to put in all this information and they (fragrancebuy.ca) allow reviews of scents. However, a description or note breakdown, would allow buyers to know what the scents designer's intent or what they were going for.
Overall, Fragrancebuy.ca is a gem of a fragrance site. Whether you're a fragrance expert or just starting your scent journey, this site has something for everyone. I will definitely always return for more! Highly recommended!
This has easily become my first place to look for fragrances and prices I can afford. I check the site daily. The shipping is fast abs the rewards program is awesome!
Great shopping experience everything came in good condition and the delivery time was great as well
Thanks
I bought 4 parfums and it was supposed to be delivered within a week but it has been 10 days since and I still haven't received them.
Every time I order from Fragrance Buy it's an amazing experience. I have always been satisfied by the product and the service.
As usual, a great experience ordering with Fragrance Buy. Well packaged, everything was fantastic and arrived sooner than expected. Thanks again!
I have ordered twice and everything has come quickly and in perfect condition. Also a happy surprise in my second order (if there was also one in the first I missed it!) I am very satisfied so far!
Been doing business with Fragbuy for over 2 years. Never any hassle, great selection, great prices and fast shipping. Can't beat that!
Great selection, great prices, fast shipping, excellent packaging, everything right the first time. Will be ordering again.
I have always had the best experience shopping on fragrance buy since I started buying from them, the best customer service, prices you can't fine anywhere else, plus fast and secure shipping.
I have been shopping on fragrance buy for a couple years and they have never disappointed me and they continue to be the only place I purchase colognes and perfumes from.
Love the selection that you guys have. I live in Connecticut and I still get my orders in a timely fashion. Thanks.
I love your selection as well as pricing you guys always have great stock
I live in the US and I get faster service from you guys
My first experience was fantastic, easy site to navigate and I was impressed with the packaging, securing everything in place. I will definitely be ordering again.
Always a pleasure to order from Fragrancebuy.ca! I live in Texas and the shipping is really pretty quick considering it's coming from Canada! Thank you guys for always going top notch!
Fragrancebuy.ca is always on-point. I literally picked up 4 clones for the price of one nice middle of the road designer fragrance!
Packaging is beautiful, shipping on point (all the way from Canada to Texas). Zero complaints.
First time ordering…great pre-sale if Club de Nuit "Untold."
Zero complaints, just thrilled!
Will be back 100%
Fragrance Buy is my go to online shop for quality authentic fragrances at reasonable prices. Delivery is safe and prompt.
I recently purchased seven fragrances from fragrance buy For the great prices, but also for the free giveaways. What I received was a very small decamp of a women's fragrance I am a man I didn't expect to get any of the big giveaways, but I at least expected some nice samples
Hello Richard, we sincerely apologize for the disappointing sample received during our sale and for the frustration and inconvenience this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Easy transaction and everything arrived well and safe. I will most definitely be ordering from here again soon.
I decided to give Art of Arabia 1 a go after wearing designer fragrances normally reserved for fall/winter months for decades, and Lattafa did not disappoint! Sharp citrus, mint, but the black tea takes center stage. Soft lavender in the dry down balances out the sharpness, ending with a mild cinnamon note. About 6-7 hours of longevity. So happy with my first freshie and service from Fragrancebuy that I'm now awaiting my second order from them!
I bought bottle of Mancera Red Tobacco Intense, it shipped and arrived super fast and cost half of what it would normally cost me. From what I can tell the bottle is fully authentic, the batch code on the box matches the bottle, and it smells and lasts like the real deal. Very impressed with the service, I will be using it for future cologne purchases
The shiping speeds are iffy but never more then a week, I live in the GTA. Never been fake, damaged or any bad experience
Always a great experience ordering from FragranceBuy. The selection and prices are excellent. I picked up two recent releases and I love them both.
Great pricing, product variety and service. One of my go to fragrance discounters. Thanks as always!
As usual it's always a pleasant experience buy from Fragrancebuy.CA.
I finally was able to acquire a bottle of Dior Homme Parfum which is in very high demand. As always the process was smooth.
Great service and my fragrances were in good condition. Prices and shipping were on point. This was a wonderful shopping experience, thank you FragranceBuy.
5 days to ship an order is a bit too long for me, especially when concurrents ships in 2 days. However, customer service was there to help!
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Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Hubert-Alexis, we sincerely apologize for the delayed delivery and for any frustration, inconvenience or disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team