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Fragrance Buy has a rating of 4.7 stars from 6,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
My perfume is hard to come by and I was so excited to see it come in stock on the website. It came fast and packaged safely. So great!
Date of experience: March 26, 2024
I live in Arizona and love this website. This state has no real options for fragrance enthusiasts. Thank You fragrancebuy.ca
Date of experience: December 2, 2023
First time buying from Frangrancebuy. Really easy experience, great pricing, shipped quickly and packaged nicely. Overall happy with the experience!
Date of experience: November 26, 2023
Due to a delay caused by bad weather conditions and holiday season, I got my package delivered and refund for shipping costs.
Thank you FragBuy I will order again.
Date of experience: December 29, 2022
I have now placed about 8 separate orders from fragrancebuy. Never an issue, longest wait for delivery? Just one week. Most orders came just 3-4 days after being ordered.
Date of experience: October 25, 2022
The perfume (Drakkar noir) I received does not smell at all like the one I have been wearing for years, as if it was too old... Very disappointing
Date of experience: November 26, 2023
I've always been skeptical in ordering things online, and I had a friend tell me about FragrenceBuy.Ca and I wanted to try it for myself. Great Sale prices and 1-2 days shipping! Amazed! Thank you!
Date of experience: September 20, 2022
FragranceBuy has an extensive collection of genuine fragrances at grate prices. I'm very satisfied with my dealings with this company
Date of experience: November 2, 2023
Package arrived in perfect condition, mow I'm enjoying a great fragrance
Date of experience: October 18, 2022
I love buying with company they have excellent long lasting products i have placed many orders and I never had problems… thank you..
Date of experience: March 24, 2024
As always, doing business was smooth and trouble-free.
Date of experience: June 3, 2024
I ordered montale Paris rose elixir EDP 100ml. The cap is broken. Problems have been fixed now all is well
Products used:
Fragrance
Date of experience: September 20, 2023
Fragrance arrived very quickly and in excellent condition. I've used FragranceBuy for years and its always been a smooth experience
Date of experience: January 7, 2023
Good. I mistakenly ordered to wrong address and they help get product back.
Date of experience: June 2, 2024
I have ordered many fragrances from different websites during my fragrance journey. Most I have had a good experience with, but with a much higher price tag on the fragrance. Fragrancebuy.ca has the lowest prices and the largest selection of designer and niche fragrances available online while maintaining a lower price point than other websites. Also the perks associated with the loyalty program have saved me a lot of money on shipping when I'm only purchasing one fragrance. I can't speak for their customer service- because I've never had an issue with not one order. However, if their customer service is anything like their packing and shipping service, I'd say it's got to be exceptional! On not one of my 10+ orders have I ever received a broken bottle, a partial order because they ' forgot' an item, an issue with quality or quantity. And believe me, I have many fragrances from various other retailers in the past whom I have had those issues with. Not with Fragrance but.ca. Their packaging is top quality and orders are always correct. Period. So if your like me and you've tried the rest, now try the best. Thanks Fragrancebuy.ca! You have a customer for life with me!
Date of experience: September 20, 2022
The price was lower - great service promote delivery
Date of experience: June 3, 2024
Never received my order and had to wait 3 weeks before they cancelled it.
Date of experience: June 3, 2024
Hello Caroline, we sincerely apologize for your package not being delivered and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca
Best regards,
The FragranceBuy Team
I love the prices and shipping/handling fragrancebuy provides. I was able to afford these beautiful fragrances at a lovely price.
Date of experience: February 12, 2023
Overall satisfied, service, delivery time and order accuracy.
Date of experience: June 3, 2024
I bought this last year and it is very good. They shipped it pretty fast. I use this fragrance for school and work. It keeps me fresh
Date of experience: March 28, 2024
Always a pleasure buying from FragranceBuy. Everything is well packaged and shipped promptly, and it's hard to beat the prices.
Date of experience: February 23, 2023
Great prices and Awesome and quick delivery with a robust box.
They sent bunch of free samples which I really enjoy.
I will definitely order again from Fragrancebuy.
Date of experience: November 8, 2022
I love this seller!
Great values and prompt shipping to the US. What more can I want?
Maybe stop buying frags I don't need, but will that happen?
Date of experience: September 28, 2023
I'm always happy with Fragrance Buy! It's my go-to for "Inspired By" fragrances, niche, and hard to get (In North America) fragrances. Someday I'll get actual Dior Homme Parfum! Just not today. I am on the list!
Date of experience: May 14, 2023
Thanks for making things right. Received the order and loving it. Will definitely shop at FragranceBuy in the future!
Date of experience: December 28, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Yved, we truly apologize for the scent issue you're facing and the frustration and disappointment this has caused. We followed up on December 3rd, we await your reply on help@fragbuy.ca
Best regards,
The FragranceBuy Team