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    Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    300
  • Value
    307
  • Shipping
    308
  • Returns
    118
  • Quality
    300

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 94.7%
Positive
2,060
Neutral
13
Negative
103
View ratings trends
114
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How would you rate Fragrance Buy?
Top Positive Review

“Good quality”

Evan H.
1/2/25

Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.

Date of experience: 12/23/24
See positive reviews
Top Critical Review

“Horrible service!”

Claudia L.
1/11/25

First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!

Date of experience: 1/1/25
See critical reviews

Reviews (6,118)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (74) loyalty program (51) delivery time (66) quality products (51) customer service (557) rewards program (35)
Thumbnail of user drewm277
New Jersey
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

I have bought from Fragrance Buy a few times and they have been great. Items have been securely packed and arrive quickly.

Date of experience: July 9, 2023

Thumbnail of user brettp213
Canada
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

The process was very simple and straightforward, I had no trouble finding what I wanted and delivery was fast.

Date of experience: January 21, 2023

Thumbnail of user gemimap
Maryland
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

The experience was exactly what I expected. The fragrance arrived quickly and was well packaged. The scent is perfect.

Date of experience: July 31, 2023

Thumbnail of user eugenem425
Pennsylvania
1 review
0 helpful votes
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November 11th, 2023
Verified purchase
• Updated review

I was emailed a long awaited fragrance being in stock, and I was very happy with the product and the services.

Date of experience: November 11, 2023

Satisfied customer
June 12th, 2023
Verified purchase
• Previous review

I was long waiting to be notified by email whenever YSL Tuxedo came back in stock. Fragrancebuy.ca came through with a fair price and quick delivery. Awesome fragrance.

Date of experience: June 12, 2023

Thumbnail of user ernest.1
Canada
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

I ordered last Feb 13 and received it the very next day on valentine's day. I was surprised how quick it was.

Date of experience: February 24, 2023

Thumbnail of user catherinef564
Canada
1 review
0 helpful votes
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November 9th, 2023
Verified purchase
• Updated review

The brands are always expanding and the selection is always great. Customer Service is first rate as well.

Date of experience: November 9, 2023

Fast and accurate
October 20th, 2022
Verified purchase
• Previous review

Order was quickly fulfilled, packaged well and arrived in a timely manner. Please stop using styrofoam peanuts though. I can't recycle them.

Date of experience: October 20, 2022

Thumbnail of user timothyh525
Texas
2 reviews
0 helpful votes
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October 20th, 2023
Verified purchase
• Updated review

Everything was great as usual. I appreciate the quality of the products along with the prices as well.

Date of experience: October 20, 2023

Nice Purchase
May 8th, 2023
Verified purchase
• Previous review

I purchased 3 fragrances from fragrancebuy.ca and they were delivered within 7-8 days. The fragrances were awesome. I had no issues.

Date of experience: May 8, 2023

Thumbnail of user angelaa1750
Canada
1 review
0 helpful votes
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December 25th, 2023
Verified purchase
• Updated review

Plenty of brands to choose from, great prices, and fast shipping in Canada. My number one go-to fragrance site.

Date of experience: December 25, 2023

Excellent Experience
March 27th, 2023
Verified purchase
• Previous review

I love shopping with this site for many reasons:
- great prices
- great selections
- super fast shipping
- great packaging

So reliable and you always know what you're getting. Sounds simple but so many sites fail to deliver a positive experience.

Thank you Fragrance Buy Canada.

Date of experience: March 27, 2023

Thumbnail of user timothyt852
Florida
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Second time using this site.had what i wanted and great pricing! Very satisfied with each interaction..

Date of experience: December 26, 2023

Thumbnail of user jefferys462
Tennessee
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Always on time without any issues and the fragrances I order are always great I'll always order my fragrances this way

Date of experience: August 20, 2023

Thumbnail of user antoniof219
Tennessee
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

Great product great price and will buy again soon definitely will be buying again just love there fragrance selection and some

Date of experience: September 2, 2023

Thumbnail of user russellk357
North Carolina
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Fragrance Buy always has the best prices and selection. And shipping is always fast, even to the US.

Date of experience: June 22, 2023

Thumbnail of user harmandeepb
Canada
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

I love it. Been buying perfumes from them from
Years. I never had issues with them. The best in the market.

Date of experience: May 12, 2023

Thumbnail of user christophero431
Canada
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Most of the time shipping is next day, the prices are always on point, tge Rewards system is actually beneficial and usable and the customer service is top-notch! What else could you ask for?

Date of experience: October 17, 2022

Thumbnail of user michaell5721
Texas
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Most of the fragrance that i ordered doesn't smell like the fragrance that I have ordered previously and they are very oily. I plan on returning them

Date of experience: April 10, 2023

Thumbnail of user chrystanm
New Jersey
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

I ordered 5 bottles of cologne and the delivery was efficient and flawless. I appreciate the great service.

Date of experience: July 7, 2023

Thumbnail of user jawadk17
Canada
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Fragrance buy has always exceeded my expectations. The delivery is always on time and the products always great.

Date of experience: April 24, 2023

Thumbnail of user tomm1619
Canada
2 reviews
0 helpful votes
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December 12th, 2023
Verified purchase

Everything is fantastic the prices are amazing the products are incredible and everything is delivered really fast

Date of experience: December 12, 2023

Thumbnail of user josephj1339
Virginia
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

My products came on time, packaged securely, and all my products were present. Very good and quick service.

Date of experience: September 16, 2023

Thumbnail of user hanaa50
Canada
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I am very satisfied with the package and delivery is on time. I am well pleased the cost of the perfumes.

Date of experience: June 2, 2023

Thumbnail of user korreyf
Canada
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Pretty much perfect. I've been shopping here for years and bought many dozens of fragrances. Highly recommended.

Date of experience: December 22, 2023

Thumbnail of user samritb
Canada
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

Order shipped quickly and arrived quickly. Overall experience was very smooth and I'm very happy with my purchase

Date of experience: September 27, 2023

Thumbnail of user guris5
Canada
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

One of the bottles had a broken cap. It was supposed to be a gift. Otherwise, it was a good purchase

Date of experience: April 15, 2023

Thumbnail of user luisp523
California
2 reviews
0 helpful votes
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February 16th, 2023
Verified purchase

Loved everything from the search of the product to ordering the Parfums and best of all receiving them.

Date of experience: February 16, 2023

Thumbnail of user shopperp3
Canada
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Fast delivery. Nice packaging. Some of the perfumes I was looking for was out of stock, but the ones I bought are nice.

Date of experience: April 30, 2023

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 3 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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