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Fragrance Buy has a rating of 4.8 stars from 6,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
I love buying perfume on Fragrancebuy. I love the selection of muddled eastern perfumes as I have become a recent fan of these perfumes and I can always find them on Fragrancebuy!
Date of experience: December 3, 2022
I buy alot of fragrances from different places. But Fragrance buy has the best customer service best prices and very fast delivery. Now the only place I buy from now on is Fragrance buy.
Date of experience: September 15, 2022
FragBuy is the best fragrance company I've dealt with. Great prices, great selection, great customer service!
Date of experience: August 7, 2023
I love fragrancebuy, the fast delivery and quality of the product are good, all original. And most of the time the price is better there.
Date of experience: January 5, 2023
Loved the way fragrancebuy.ca packaged the fragrances, will be shopping again in the future, found rare fragrances here also
Date of experience: November 12, 2023
This is my 3rd order. I prefer this site for its economy, dependability and customer service.
Date of experience: May 2, 2024
The item came in as described… the item was well package… very happy with FragranceBuy.ca… will definitely purchase again in the future
Date of experience: April 10, 2023
Fast, efficient, well packaged and quality products. Confident in all of my purchases from Fragrancebuy.ca
Date of experience: December 30, 2023
Package was missing, but Julie from customer service made it easy and was bery helpful. Amazing customer service!
Date of experience: November 19, 2023
I purchased 2 perfumes from Fragrancebuy and they were able to deliver it within the day I purchased it! The perfumes were also well-packaged and got delivered to my house safely.
Date of experience: October 15, 2022
I ordered a cologne that was wrong and it rly doesn't smell like much compared to what I know it to smell like
Date of experience: October 29, 2023
Fast shipping, awesome prices, good customer service.
Date of experience: May 8, 2024
I've shopped at many fragrance sites and FragranceBuy never disappoints. Great selection and great prices.
Date of experience: August 20, 2023
Fantastic products and affordable prices been shopping with fragrancebuy.ca for a while and love the updates and prices
Date of experience: September 11, 2023
I would suggest to send samples of some of fragrance to encourage more purchases and to make costumers discover more fragrances
Date of experience: May 18, 2023
Everything arrived in perfect condition, everything well packed, thank you very much!
Date of experience: May 5, 2024
Shipping was fast and the perfume was excellent! I highly recommend it.
Date of experience: May 4, 2024
This perfume is perfect. It's light and chic. I get compliments for it all the time. Delivery was on point!
Date of experience: January 2, 2025
I received a confirmaion email regarding my order. Once my order shipped I receive a tracking number. I'll.always buy from Fragrance Buy!
Date of experience: October 6, 2023
Product came very fast and everything was as described. Very satisfied
Date of experience: May 6, 2024
This is like my 4th time buying perfumes from fragrancebuy.ca and I'm never disappointed. Good deals, fast shipping. Always great xx
Date of experience: December 12, 2023
Great scents at great prices. Order is processed and shipped really quickly, since this is a Canadian site, and you don't need to worry about extra customs/duties fees. What I don't like is that you only get free shipping when you buy 5 products. You could spend hundreds of dollars and still not get free shipping because there's only 3 items in your cart, not 5, which sucks. Also, I really wish there was a product/scent description available for each fragrance; It would help a lot with blind buying and discovering new scents.
Date of experience: April 29, 2023
Very satisfied with Fragrancebuy.ca experience. Lot of brands, authentic fragrances and great prices.
Date of experience: December 10, 2023
This company is just the BEST! Underlined. I endorse this statement
Date of experience: May 5, 2024
Fragbuy has always been competitive with their pricing and exceptional with their pre and post service. Thank you FragBuy!
Date of experience: July 19, 2023
Have always had an awesome experience up to now. Product still not received and it was shipped Nov 24th.
Date of experience: November 30, 2023
Hi Krista, we sincerely apologize for the delivery issues you experienced with Shippie, after checking the tracking, it appears the package was delivered on November 30th. Please kindly email us at help@fragbuy.ca and we'd be glad to discuss this unpleasant situation further.
Best regards,
The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Damiano, we truly apologize for the scent issue that occurred with your order and the disappointment and inconvenience this has caused. We reached out on October 30th and followed up on November 6th, we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team