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Fragrance Buy has a rating of 4.8 stars from 6,114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
Fantastic experience overall - great prices on the perfumes I'd had my eye on, quick shipping and smooth delivery. Can't wait to order again!
Date of experience: December 19, 2022
Prices are good and good collection and fast delivery.
Date of experience: April 22, 2024
Always exceptional pricing and quick delivery! Accruing bonus points to use on purchases is a great feature to help keep the costs down!
Date of experience: November 8, 2022
Great prices and fast shipping every time I order something.
Date of experience: April 22, 2024
Always a great selection with very good prices. Shipping is fast, never had an issue with quality, delivery or condition of items.
Date of experience: November 3, 2022
Love my first order. Came with a perfume spray sample too which was great.
Date of experience: April 22, 2024
Excellent choice, exceptional service! Site reviews are very helpful.
Date of experience: April 22, 2024
The men's cologne was well priced, arrived on time and purchase was easy to do.
Date of experience: April 4, 2024
Great customer service; the promo code gave a sizeable discount. There were timely updates and the shipment arrived on with no issues.
Date of experience: December 5, 2022
Great prices on hard to find gems
Thank you all for providing such awesome service will be a customer all the time
Date of experience: October 25, 2022
Purchasing from Fragrance Buy is always a breeze! I can't wait for them to restock so I can purchase some more gems.
Date of experience: October 25, 2022
Great smelling stuff. Just like i remembered 10 yrs ago. Big bottle for a great price! Will shop here again, thanks FB!
Date of experience: November 7, 2022
I made an order on April 26, my order was marked as delivered on May 5 through fedex however no item was ever delivered to me. When i tracked the item on fedex it says delivered in my city at 4:30pm and when i check the tracking with the route.com link that fragrancebuy sent to me it says delivered in another city at 11:30pm. I have a doorbell camera and i can assure nobody approached my home with a delivery all day that day. I thought this issue would be resolved quickly but no i was very wrong. First of all, they NEVER answer their phones, they instead prompt you to leave a voicemail which they never reply to. Second, i emailed them and several hours later, they replied with a brief and very vague response stating that i would have to file a claim and potentially a police report with route.com, even with me replying to them right away, i never got a reply back. Next, the company they forwarded me to (route.com) was just as unhelpful as they told me to wait a full 5 days since delivery unless i have additional information to share with them. I shared additional info and again no reply! My order was for over $200 and I expect a reship or refund asap. You can research the issue after you have helped your customer first! I will NEVER shop with this company again. I highly recommend fragrancenet.com instead, atleast they help you immediately with the rare issues they may encounter and also answer their phones. I am so disappointed with my first and last experience with fragrancebuy canada! Now i must determine when to file a claim with my bank to handle this faster.
Date of experience: May 9, 2022
Fragrance Buy always has what I need and the prices are great! Product arrives well packaged and in a timely manner.
Date of experience: December 14, 2022
Excellent prices on merchandise. Every one should shop where for the best bang for your buck when it comes to fragrances.
Date of experience: November 11, 2022
This is the only place I go to buy my favorite fragrance. Great price and super fast delivery! I highly recommend.
Date of experience: October 21, 2022
Ecstatic with this purchase - selected several clones of niche fragrances and am blown away! Great quality, low-cost alternatives with fast delivery!
Date of experience: October 9, 2022
Experience was very positive, the website is very easy to navigate and my fragrances arrived in a timely manner packaged expertly.
Date of experience: November 19, 2022
I loved your services, prices, and packaging … definitely will be shopping and am already recommending this to all of my friends
Date of experience: September 13, 2022
They have some unique finds and great prices. Payment options are great as well!
Date of experience: April 11, 2024
Great products, fast shipping, easy to navigate website, and great payment options.
Date of experience: March 7, 2024
Best site best prices i always buy front this site
Date of experience: April 21, 2024
I've ordered from here before but it was about a year ago and i feel like it got here really quick this time. Pretty great price for designer brands.
Date of experience: October 8, 2022
The cologne was delivered extreme fast. The product smelled really great
Date of experience: April 20, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
