• Fragrance Buy

Fragrance Buy

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Overview

Fragrance Buy has a rating of 4.8 stars from 5,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.

  • Service
    291
  • Value
    298
  • Shipping
    299
  • Returns
    115
  • Quality
    292

Proactively asks for customer feedback

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 94.3%
Positive
2,159
Neutral
16
Negative
115
108
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How would you rate Fragrance Buy?
Top Positive Review

“Fair prices, good service”

Mark L.
10/2/24

I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.

Top Critical Review

“Mixed Experience with Authentic Colognes and Shipping Issues”

Salem A.
9/27/24

I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.

Reviews (5,686)

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Reviews that mention popular keywords

shopping experience (73) loyalty program (44) delivery time (62) quality products (50) customer service (469) rewards program (33)
Thumbnail of user estebanv32
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Excelente servicio, productos originales, envío rápido y ágil. Totalmente recomendado

Thumbnail of user federicob48
1 review
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March 12th, 2023
Verified purchase

Los mejores. Nunca un problema. Recomiendo.
Lleno todo en tiempo y forma. Productos originales.

Thumbnail of user carolinec511
1 review
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March 9th, 2023
Verified purchase

Produits et services excellents, livraison rapide.

Thumbnail of user rejeanb
2 reviews
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February 17th, 2023
Verified purchase

Service courtois et livraison très rapide, excellent endroit pour retrouvé un parfum à bas prix

Thumbnail of user jonnathanm4
2 reviews
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February 16th, 2023
Verified purchase

Envío rápido y excelente envío,.muy buena experiencia lo recomiendo 100%

Thumbnail of user anav288
1 review
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November 28th, 2022
Verified purchase

Super recomendo a Fragance Buy, rápida entrega, produto maravilhoso.

Thumbnail of user josev790
1 review
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November 12th, 2022
Verified purchase

Gracias por darnos la confianza de trabajar con ustedes

Thumbnail of user anikc2
1 review
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November 8th, 2022
Verified purchase

Bon prix, livraison rapide, excellente qualité de produits. Je recommande

Thumbnail of user joseh701
1 review
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June 4th, 2023
Verified purchase

Great products and super fast, excelente productos y rápida entrega

Thumbnail of user pierrepauld1
1 review
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January 4th, 2023
Verified purchase

Toujours un service rapide et des produits bien emballés. Merci à toute l'équipe.

Thumbnail of user jamesg2594
2 reviews
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September 9th, 2022
Verified purchase

A+++++++++±++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Thumbnail of user codyw156
2 reviews
0 helpful votes
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January 18th, 2023
Verified purchase

0 0 0. 0 0 0 0 0 0 0 0 0 0 0

Thumbnail of user miguelb251
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

Thumbnail of user kjmk1
2 reviews
0 helpful votes
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April 7th, 2023
Verified purchase

Good gooooooooooooooooooooooooooooood Gooooooooooooooooooooood

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From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

Business History

Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.

Company Representative

Thumbnail of user harryk133
Garry A.
President
Typically responds within 19 days
Gary and our FragBuy specialists team are here to help you through any issues you may have with FragranceBuy. Our goal is to make your fragrance journey as smooth and seamless as possible. Have any issues? Send us an email and we will make sure you get taken care of:
help@fragbuy.ca

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