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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
I always have a great experience with Fragrancebuy. Smooth transaction and great customer service but in all the purchases I've made I have yet to receive one sample. DONT expect any sample if you order from them.
Superb brand selection and attractive deal$, along with coupons and promotions
Great shop to find hard to get niche and high-end designer perfumes. Packing and service are on par
In these troubled times, fragbuy is one of the last organizations that still sparks joy on a regular basis. They are an absolute treat to do business with.
I've been a pleased and a satisfied customer every time I've purchased from you guys.
Its not good not even real. Its written as illegal to sold on the box.
I got it on time. My son loves it. I will
Buy it if he wants another one.
Always a great shopping experience. Great prices and speedy delivery.
Another great experience using Fragrancebuy.ca. Delivery was fast and I didn't have any problems with my order.
Another great experience, received fragrances in a timely manner with great prices as usual.
Second time ordering. Prices are great, variety is great and shipping is great even though I'm in the states, I don't mind the delivery time.
First time customer and was pleased with the ease of the shopping experience. Things were easy to find and the prices are great.
I've ordered from fragrancebuy.ca,at least 30 fragrances, each time I've never had an issue. They're the best
Thus is my second purchase from Fragrance Buy.
My purchase arrived promptly. Authentic product.
My fragrance arrived in a timely fashion. Unfortunately, the packaging is different from what is advertised.
Very happy with the fragrance selection and the price points.
Everything came in the box sealed the perfumes are amazing thank you for everything
Got my orders and hubby loves them. Definitely buy other products.
Been a happy customer for the past 7 years! That should say a lot already.
I've ordered over 100 fragrances and not once have I had an issue.
Never disappointed from fragrance buy, best products best service,
My experience, they have a a great selection of every style of fragrance
I'm very satisfied with it. Very good,excellent working product.
I had a wonderful time navigating while purchasing the perfume Very easy, excellent and reliable.
I am very satisfied with my delivery, however I believe you should have a better shipping company to deliver the product within 2-3 days
Excellent quality and service, keep it up and improve.
Excellent service and attention, the only thing missing is to package the perfumes better so that they do not cause damage.
The best products, excellent prices and fast shipping.
Thanks, everything arrived well. Excellent products, fast shipping
I got an email in the middle of the night about a certain cologne that I've been searching for and couldn't find it unless I went to another country. Fragrance buy got it in and let me know about it and I purchased it on the spot! I Always buy from then
The delivery was very quick and the cologne came very well packaged and smelled amazing
Very satisfied with all the process from the purchase to the delivery.
Happy with the ordering process, the prices and the speed of delivery.
Was very happy with the price, the shipping speed and care taken in the packaging. Was also happy with the fragrances themselves.
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Ruban, we truly apologize for the disappointment, frustration and inconvenience you're facing with the bottle of Dylan Blue received.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team