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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Item was received in good time and excellent condition also good customer service
Not true great experience and my product was insured!
It is a beautiful fall flower fragrance.I recommend this perfume for purchase. I'm very happy.
My go to for all fragrance purchases. Fast and safe delivery always. Trust worthy company.
Perfume delivery, packaging and performance always meet my expectations. I choose to go with Fragrance Buy every time now. They never disappoint.
Never have any issues. Everything came well packaged and quickly
Easy and hassle free website. I like the email reminder when desired item is back in stock.
Best prices around and shipping is fast considering it's from Canada. Great selection too!
They have the best prices around by far! And shipping is as expected to NY. Great company
Amazing as usual, packaging is safe and fast delivery
Easy to find what i wanted, enough reviews from actual buyers, affordable prices.
Haven't found better prices anywhere and shipping, even from Canada is fast.
Always a good experience with great prices and products.
Quality fragrances with more than reasonable prices,definitely worth my money.
Great experience buying from fragrance buy,definitely buying more.More than reasonable prices.
Very timely delivery, good packaging, and loads of inventory to choose from.
Excellent purchase experience, I'll keep buying from them!
I like everything that bought so far! It all turned out to be fine perfumes.
Smooth experience, delivery, package, product. Well done
Affordable frag but smells high quality. Fast shipping.
Great customer service! Fast shipping and quick delivery
I've bought many different perfumes from here and love everything!
Love how responsive the customer care is and how fast the shipping is! Products are packed very well and are priced well mostly too. Love purchasing from them!
Got one for me and two as gifts. Always happy with Fragrance buy.
This experience was very satisfying and should be recommended to others
They have my favorites and an incredible cost. Won't be buying them anywhere else
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Danell, we truly apologize for your package going missing and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team