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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
My items arrived late, maybe because of the 4th of July holiday, but other than that, I'm satisfied.
My order was delivered on time and in good condition.
Always find what i am looking for with great prices
You have perfumes I don't see anywhere else and the prices are great
I love ordering from Fragrance Buy. Great prices and service to match!
If I could describe the experience in one word it would be excellent.
Arrived quickly and well packaged. Very impressed! Will buy again
Highly recommend. Super fast shipping. It's always a pleasure buying from here.
Love buying from FragranceBuy.ca, their prices are unbeatable and have quick delivery service. I just love them, will always buy from them!
I've now bought 4 niche fragrances from FragranceBuy. Everything is legit and the shipping is very quick. I also love that the driver either calls or texts when package is being delivered. I will always buy my niche fragrances from them.
This was my first niche purchase, great price and it was shipped quickly.
The items ordered were all delivered perfectly. Great presentation! Will be ordering more in the future.
Fast shipping and packaged well. Will be buying again in the future
Love fragrancebuy, been buying for years and it's by far the best online shop for fragrances in Canada. Keep the good work guys!
Goods were safely packed and delivered, Will purchase again.
I have never being disappointed by Fragrance Buy.
Please keep up the good work.
Sam
I made two orders within short time span. You were able to combine the orders into one without being told.I thought that was very good and were fair in giving me a refund on shipping costs.
The shipped parcel came in quick time with quality boxing and everything intact.
Thanks for a hassle free experience.
Just dropping a note of thanks for your hassle free transactions and notifications of re-stocked items.
Keep up the good work!
Got the item I wanted and was delivered quickly.
The packaging is always very nice and fitting for fragrances.
Very pleased with your service, fast delivery and prices.
This is my favorite online store. Fastest delivery, high quality packaging, unbeatable prices.
Fast delivery, good packaging, original perfumes. I would like the scents to be replenished more often and to be available.
Great fresh scent also good price and fast shipping!
As always, quick easy and affordable prices.
Great selection as well
Always have an awesome experience buying from here. I buy monthly and as always, awesome convenience and service.
Order came in the next business day. Very happy that I chose Fragrance Buy
Very competitive discount pricing, excellent service, and shipping.
Delivery was fast, had sampled the fragrance before so knew what to expect.
Can't fault my experience shopping here
I was impressed with fortitude of the packaging for my colognes. Would have survived being run over by a bus!
Was kind of skeptical about ordering from this company after the few botched deliveries from Amazon. Hear amazing reviews from a few YouTubers in the fragrance community on YouTube so I decided to order, the first order came super fast and packaging was dope af. Made a second order and now I'm hooked for life on ordering from FragBuy
The crew at Fragrance Buy where extremely helpful and assuring. My package took a little "Road Trip" across country before landing on my doorstep. Ashley responded to my concerns right away.
A1 Customer Service!
:)
Quick delivery and product came package safely... will buy again and again...
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
