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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Delivered very fast! Cologne was in perfect condition and u also can't beat the discounted price!
Very good, very rapid.
Impressed with the professionalism
Fast delivery and always reliable and original products
Great packaging and arrived before estimated time, great service and great collections
Fragrancebuy is the best company I've dealt with across the board.
And that is what keeps me coming back.
This was my 12th large purchase in just over a year and my cart is loaded again.
You are an exceptional company to deal with and I'm so glad a friend pointed me in your direction.
Your business model works and I wish extreme success for you as a company...there needs to be more Corps like you out there! Thank you and Thank you again!
Literally the best company that I've dealt with for my entire life!
From scope of supply, pricing, packaging and delivery, I can't mention another company that i've been more pleased with.
Therefore, I've spent substantial amount of funds at your company!
Thank you FragranceBuy, its been a pleasure!
From selection to shipping, Fragrancebuy has me coming back time and time again!
It's always so easy to navigate the website and the prices are always great! Will always recommend to friends and family!
I have purchased from Fragrance Buy as few times now and I have to say they're my favorite website to purchase my perfumes! They always have the best prices and they package their boxes very securely.
Came in 6 days from the day I ordered amazing packaging
Genuinely baffled by how nicely everything was packed, and how well priced the perfumes were. This is my new spot to buy frags
I buy almost all my fragrances from fragrancebuy and no complaints other than please stop using packing peanuts.
Decent shop, good prices, shipping a bit slow though. Website can also be a bit jank sometimes
Product remained as described, the bottle and packaging remained unaffected by shipping.
I was trying to find a hidden gem and is currently only sold in Europe. I was immediately notified of its availability. And enabled redeemable rewards to achieve the utmost bargain. Thanks so much Fragrancebuy.CA
Shipping was fast and items arrived in great protective packaging, but the customer service is what stood out to me. Great communication and understanding. Overall a very pleasant experience. Def going to continue doing business in the future.
Lots of choices and fast efficient delivery. Great when the US doesn't have it
Thank you for always providing excellent service! Arrived safe, with a great gift with purchase, too (part of Canada Day sale). Much appreciated!
I've bought from FB more than a few times now, and with every single purchase, I've been extremely satisfied. Price, authenticity, and speed of delivery have all been top notch. This is, by far, the best place to buy fragrances I've found! Thank you FragranceBuy.
Perfect PDM Layton Exclusif 125 ml
Always reliable on their shipping estimates
Authentic products all the time
They are overwhelmed with orders but always try to send you updates when they restock and they are always accurate when they do that
The perfect experience
I love the fragrance I got from FragranceBuy.ca.
Very reliable company and provide great selection of fragrances.
Dior Homme Parfum can be difficult to find...but not at Fragrance Buy...good price, delivered timely...what more can I ask for?
It was a pleasure purchasing scents on fragrancebuy. Good prices and great unboxing experience. The whole process was seamless and easy.
Fragrance Buy is hands down my favorite place to buy fragrances. They have some of the best pricing anywhere, and their rewards program is fantastic.
Always great prices, great shipping and great experience.
Always 10/10 on every order I have made through FragranceBuy, and my large orders have never taken over 1 week for delivery, from the moment my order was purchased.
I do wish we would be rewarded for frequent shoppers on large orders placed, and if they do offer any type of "bonuses" or "deals" for those who purchase often, I do not know how to add that in as a bonus code or some type of coupon, but other than that, I am always pleased with everything from your website, to products, to delivery. 10/10
I've been overall thrilled with the service and delivery of fragrance buy. I'm thankful for fragrance buy for reaching back and helping me out with any of the concerns I've had with my fragrances and their strong attitude towards satisfaction and quality. I would recommend this website over others when it comes to buying any fragrances at the best price. I've collected so many different fragrance lines all thanks to them! Thank you fragrance buy =)
Gain trust and grow your business with customer reviews.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Navdeep, we sincerely apologize for the frustration and inconvenience caused by using a different courier than the one you selected at checkout. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team