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Fragrance Buy has a rating of 4.8 stars from 5,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 19 days
I like purchasing products from Fragrance Buy. They do a great job of making good quality fragrances a little more affordable. My only quibble would be that I think they should offer free delivery, at least for orders over $100 or $150. I've order many products from them and they've always arrived quickly and in good shape.
I've been consistently impressed with the cologne selection and prices offered by this website. Their range of authentic colognes is fantastic, and the prices are among the best I've found. However, my satisfaction is marred by recurring shipping issues. My most recent order was supposed to arrive two days ago, but it's still stuck in another state. Despite creating a ticket and contacting the handler, the delay remains unresolved, and there's no clear explanation. This ongoing shipping problem has been inconvenient and frustrating, overshadowing the otherwise positive aspects of the business. I hope they can address these issues soon to improve their overall service. **Update:** Fragrancebuy reached out to me and threatened to deactivate my account after I posted two honest reviews for separate orders. They also asked me to revise my review. That speaks volumes.
Excellent as always, have been using your service for years and i have always been s
Great selection and fast service! Order arrived very fast!
Fragrance had the exact scent. Will purchase next time loved the packaging
Fast shipping... Unbeatable price. Excellent selection..
Trouble free transaction, timely delivery, excellent selection of fragrances. Very happy to buy again from FragranceBuy.
I found my mother's favourite perfume the Curve Connect EDT on your website and ordered it for her as a Mother's Day gift. It was shipped promptly and she was very happy to receive it. Thank you!
Item came right on time for an outdoor outing. Tested this perfume at a Coach outlet in Toronto, because I don't want to just blind buy. I have the edp and love it, thus needed to buy the edt.
My experiences with buying from Fragrancebuy has always been a great one. My packages arrive within a reasonable time. Never had any issues with leakage or any damages ever.
I've been buying from Fragrancebuy for a long time. I recently moved to Hawaii and realized they don't ship there. This makes absolutely no sense. FedEx ships fragrances to Hawaii all the time and that's the carrier FB uses for the US. So for them to flat out NOT ship to Hawaii, even with higher shipping rates, I cannot understand. This is a HUGE disappointment as a long time customer. Guess I'm being forced to shop for frags somewhere else now.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Always happy with my purchases from this company and will be happy to buy again as always!
Perfumes delivered on time. I was very happy because I was traveling out of the country and I needed to go with the perfume.
Literally the best service. I ordered 5 fragrances and they all came well packaged and the service itself was very fast. Got all of them with in a week.
Overall A++… I've ordered quite a few times and every order was a success. Reasonable prices, fast easy shipping, my only qualm is that products sell out quickly which is no fault of their own.
I can say nothing less than ABSOLUTE SATISFACTION. I will be a loyal customer, thank you
Ordering process was simple from start to finish, great prices and fast shipping. Definitely will be back soon
The parfumes were sold out and I got a mail from fragrancebuy.ca that the parfumes back in stock. Thank you. The prise was very good and shipping fast.
Escentric molecule 01+mandarin is very delicious and perfectly mutch for summer time. Escentric molecule 01+ black tea is perfect for colder weather as per me and it is smells so calming.
Great selection, incredibly fast shipping, BEAUTIFUL packagaging, and authentic scents. Love this company, and will be back many more times to order more. Thanks!
My experience its been good so far
My experience its been good so far
My experience its been good so far
Shipping cost are very high and even tho I love the website a lot of times I rather buy from eBay cause shipping is included in most of the fragrances they sell and becomes cheaper than getting it from you guys
Exceptional deals on hard to find & sometimes discontinued fragrances! My favorite of the major 3 I shop.
I have found some absolute hard to find gems from fragrancebuy at an amazing discounted price. My most recent purchase being dior homme parfum at a reasonable price. I will continue to look here 1st and love being notified when a banger wish list item becomes available & back in stock. Thankyou fragrancebuy!
These dupe fragrances are spot on and truly do last for multiple hours. I am definitely happy with my purchase.
Shipping was great. My bottle was perfect. I'm actually excited to continue my journey with this brand and this site.
Legit, fast, great selection and good prices. Ordered multiple times with no issues
Love the scents, great experience and fast shipping
You guys have the best shipping experience and the best selection to pick from and reliable service.
Thank you
David
Frequent constumer from this site. The prices and deals are always great, the shipping process is fast and packages always come with good protection.
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Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Michael, we truly apologize for the current shipping restrictions in place and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your reply.
Best regards,
The FragranceBuy Team