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Fragrance Buy has a rating of 4.8 stars from 6,105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
The BOGO discount was applied to 2 lowest priced items, not alternating like in any other store. The second most expensive item should have been discounted. No free samples included as promised. The only reason I ordered from this store is once specific item which was in stock.
I love shopping with fragrance buy. I have ordered 2 large fragrance hauls and they have both arrived, with free shipping very fast at my door. Hands down they have the best prices out of most places I go through. Every once in awhile I have to shop around if something is out of stock or on the off chance I do find it cheaper at 1 of my other spots. I will continue to use fragrance buy and already have over $600 in my cart again. To some that's a lot of money, which it is but when you're getting multiple bottles of xerjoff and bond number 9 you can't beat the prices. Keep bringing the great deals, fast shipping, and great customer service and you have a customer for life.
Date of experience: April 25, 2024
Please, keep your site open because my favorite fragrance are sell by your site.
Thank you
Date of experience: August 8, 2024
Great Service great prices. Got 3 fragrances this time. Great deal no shipping and good discounts
Date of experience: August 8, 2024
It's been my go to to buy Fragrance for years. I like the quick delivery 🚚 and the reviews
Date of experience: January 23, 2024
Been great even though shipping time used to be much better. I used to get in 2 days often but now a week. Say un successful sometimes. Still no biggy as get it soon enough really. Best selection and price's
Date of experience: October 20, 2022
I love the service and the price of the items. Fragrancebuy has allowed me to enjoy fragrance in a economical way.
Date of experience: July 18, 2024
Since I became a customer I have made Fragrancebuy my go to when looking for a new fragrance. I recommend this site to all my friends and family.
Date of experience: July 21, 2024
Fragrancebuy has great service and prices. Will continue using them as my discounted go to online store.
Date of experience: June 16, 2024
My order was delivered super fast. Packaging is really great. Will buy again!
Date of experience: December 5, 2022
Ordered pre Easter week, received it on Saturday to my great surprise expecting to have to wait till after the holidays.
The fragrance Boccanera is an absolute stunner, both in presentation and scent which shimmers off skin for 10+ hours. Can't recommend it enough!
Date of experience: April 6, 2024
Powdery and creamy leather vetiver that very wearable. The ink accord imparts a bit of a fresh metallic vibe. Excellent shipping experience BTW. Ty fragbuy!
Date of experience: April 17, 2023
I have spent hundreds of dollars at FragranceBuy. When I'm looking, FragranceBuy is ALWAYS my first stop. They have a very broad selection and the prices are often the best. The red box packing system is premium and I've never had a single problem regarding the quality of the products after shipping. I have two suggestions: first, lower the threshold to qualify for free shipping and two, simplify the rewards system. I would like to be able to use more than one reward at the same time.
Date of experience: April 18, 2024
The selection of fragrances is wide-ranging and the prices are good. Customer Support is warm, friendly and polite. I like that they use FedEx which seems to get the purchases to their destination faster than normal. As far as I am concerned FragranceBuy is one of the top two destinations. I always consult their site when buying fragrances.
Date of experience: October 23, 2023
I'm impressed with the prices, the range of product and the shipping materials. I'm less happy about how long it takes for items to be fulfilled. I plan to do business with FragranceBuy in the future and hope that they will continue to innovate and put the customer first.
Date of experience: September 17, 2023
Very Good service fast drlivery produits i expected çant be better. I used your service earlier and will be back!
Date of experience: July 30, 2024
I live in NC and their authentic fragrances are delivered to me fast and in great condition. As of this writing they offer free shipping if you spend more than 199$. With there products already well discounted, It's a great deal.
Date of experience: March 12, 2023
If you're looking to try new fragrance and you have a strict or low budget, you can always find something that you will like. Amazing shop with an endless collection. Can't wait for my next order. Also great for gifting.
Date of experience: January 27, 2023
Everything was great! They even added in a free sample with my purchase!
Date of experience: August 8, 2024
As a first time buyer, it was easier to navigate throughout the website! FragranceBuy has a mass variety of Fragrances to choose from and I was able to pick up Ultra Male! I would considering buying again! Unfortunately due to social media and trends, Jean Paul Gaultier fragrances are mostly out of stock and is hard to buy, I have signed up for notifications for restocks but haven't received any email about restocks. I would totally recommend FragranceBuy to friends and family and would considering buying anytime soon!
Date of experience: May 9, 2024
I didn't received a confirmation via email. I emailed them re: update and they responded right away with a tracking #. It was delivered on time via FedEx. Prices are cheaper. It could have been perfect if they are more proactive with communication. So far so good.
Date of experience: April 7, 2024
Have bought fragrances a couple of times from fragrance buy, their prices, product variety is really good. If you live in GTA area the delivery is within 3 business days of placing order
Date of experience: May 25, 2024
I had always been skeptical about buying from here but after I read a few reviews and compared their prices I decided to place an order. Besides the fact that I got the best value here in terms of prices, the service was super fast. I placed my order on Oct 5 the Thursday just before Thanksgiving weekend and by Tuesday, Oct 10 right after the Thanksgiving holiday my package was delivered with all my items intact. All products came sealed and in perfect condition. I will most definitely be placing more orders and also introducing my friends and family.
Products used:
Perfumes
Date of experience: October 13, 2023
So far I have ni complaints about my purchase everything went fine. Got my order and every fragrance bottle arrived intact with no deflects. Although a little present here and wouldn't hurt you guys, considering the amount of cash I've spent so far with you guys. But as far as product quality goes. A+ experience
Date of experience: April 11, 2024
Fragrance Buy is my favorite online site for perfumes. Great selection, good prices and reliable and prompt shipping! Always my first check when I want a new fragrance!
Date of experience: June 6, 2024
FragranceBuy is the first site i check when I'm shopping for fragrances, especially harder to find ones. Their website is easy to use and their prices usually can't be beat. Shipping takes awhile but I live a ways away and my order is always well packed.
Date of experience: November 28, 2022
Great selection, incredibly fast shipping, BEAUTIFUL packagaging, and authentic scents. Love this company, and will be back many more times to order more. Thanks!
Date of experience: June 21, 2024
This is a great store, with some of the best prices and fragrance selection. This is a great option instead of retailers to get your hands on popular designers or exclusive niche frags. Their costumer service is great and haven't had any issues with shopping or returns, they have always been friendly and helpful, and shipping is always good and prompt. Fragrance Buy definitely exceeded my expectations.
Date of experience: May 5, 2024
I am fairly new to the fragrance collecting world, and this is the first time buying here. I am completely pleased with my experience, they had a great variety, and prices, but what impressed me was the shipment and delivery of my fragrances... I order from here and another website at the same time since a couple of the frags where out of stock here, even though I found them at the other website I received my order from Fragbuy two weeks ago with no issues... Still waiting for my order from the other website!
Date of experience: July 28, 2023
This my go too site. I've bought 10 plus frags from here in the last year or so and it's always speedy and secure delivery. Products always arrive in mint condition. My only gripe is they take a little long to get newer frags. Its okay tho
Date of experience: April 5, 2024
The package was supposed to be a surprise birthday gift. It arrived a week late
Date of experience: August 3, 2024
Hello Adnane, we truly apologize for the delayed delivery for your order and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I've used this site several times. I'm in Toronto and a local courier delivers the box each time no trouble. If you find deals on testers and the low price seems unbelievable, I say believe it. My testers arrived in bubble wrap no box with a TESTER label on the back, they were a great deal
Date of experience: March 21, 2024
This company has been great to me in the past, and ships super fast. They are very responsive and my advice to anyone having issues with shipments, please deal directly with the shipping company. I know first-hand the issues that may arise with lost or stolen packages, and sellers are normally limited in how they can respond to these matters. Love FragranceBuyCA!
Date of experience: April 16, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hello Rafael, we sincerely apologize for the damaged items you've received and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team