Fragrance Buy has a rating of 4.7 stars from 6,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
I ordered 3 frags while the company was off for new years and once they came back to work they managed to get me my frags in only 2 days which was great. The colognes were very nice and as usual the services provided by the company were excellent
Date of experience: January 9, 2023
Its been a while now since my first purchase from Fragrancebuy and it was always great experience in terms of procing, fast-shipping, items availability, and certainly the authenticity of the products. Thank you and keep up the good work.
Date of experience: July 21, 2023
I have bought tons of fragrances from Fragrance Buy. I feel overall they are the best online place to buy fragrances. Best selection and best prices - and also rarely if ever, have I ever had an order canceled after purchase. Shipping is exceptional as well as my experience with customer service. They also often have hard to get and sometimes discontinued fragrances!
Date of experience: May 7, 2023
Ive ordered a couple times from fragrancebuy and never had an issue, the one time I didnt receive my package in the mail, they helped me out with the best possible solution! I will never stop buying from here!
Date of experience: February 19, 2023
I always have a good experience when shopping with Fragrancebuy.ca. I love that they send you a notification about a product you want is back in stock. Also love they have the payment plan options to make these bundle buys more sensible. Nothing but positives to say about Fragrancebuy.ca!
Date of experience: September 5, 2023
I picked up a fragrance I usually buy and grabbed another one to try! Both were as expected! Delivery was quick and packaging was strong! No complaints!
Date of experience: May 6, 2024
I have been ordering from fragrancebuy.ca for several year now, countless orders.
I have had only one issue with one fragrance out of hundreds of bottles ordered, and the issue was resolved with great customer service. I was more than pleased with the outcome of the customer service.
My packages are always packed neatly and secured and always shipped and received in speedy time.
The tier/spray rewards are a nice customer appreciation incentive as well.
Fragrancebuy.ca has always emailed me back as soon as unavailable fragrances are in stock, giving me the heads up befor being stocked in the online pages.
Overall, fragrancebuy.ca has been my go to first online option when purchasing fragrances. Fragrancebuy.ca is a great online fragrance store that customers can trust to shop with.
Date of experience: March 24, 2024
I looked for a fragrance that was out of stock. Fragrance Buy offers the option to be notified when a fragrance is back in stock. I requested notification. I was notified when it was re-stocked. I ordered it and it was delivered promptly. Fragrance Buy is located in Canada and I'm in the U.S. Typically, when I order from a business in Canada there is a brief Customs delay, so if the business doesn't fill the order promptly, the order is mot delivered promptly. My experience with Fragrance Buy has been very good.
Date of experience: December 3, 2023
Overall I have an excellent experience buying perfumes from fragrancebuy.ca; I only have two suggestions to improve the experience a little more:
1. The perfume box contents need to have a little better protection against rain; one of the boxes I received was left outside the garage, and it rained that day; the perfume I ordered was a gift, so bit of an issue
2. The perfumes listed on the website must have descriptions to help customers make better decisions. Even if it is not a long description and just a few lines, it will help.
Date of experience: June 14, 2023
I love the site. I tried Fragrance Net and am still waiting for a 20 dollar order. Your site is fast friendly and convient. I just made another purchase and am excited. I have been recommending it to others and will do it again, Thank you
Date of experience: March 9, 2023
I always purchase 5 perfumes every year from fragrance buy and again recently I purchased a few fragrances from them and I couldn't be happier with my experience. The website was easy to navigate, and the selection of fragrances was great. I had a hard time choosing which ones to buy!
The prices were very competitive and the shipping was fast. I received my order in just a few days and the packaging was very secure. When I opened my package, I was impressed with the quality of the products. The fragrances were authentic and smelled just as described on the website.
I would definitely recommend Fragrancebuy to anyone looking for a great selection of fragrances at great prices. I will definitely be a returning customer!
Date of experience: January 2, 2023
It was wonderful experience and will keep on buying and i trust them with their authentic products and loyal service
Date of experience: June 20, 2024
As always FBCA is phenomenal and very timely in getting stuff out. Been wanting this fragrance for a while, once it came into stock I had to snag it. Great stuff and excellent clone of Le Male Le Parfum.
Date of experience: September 29, 2023
No issues whatsoever everything as described, Fragrancebuy will always be my number one spot for fragrances. The packaging was nice and creative which is always a plus and nothing was damaged. Thank you Fragrancebuy for the wonderful experience. Will be back 100 percent
Date of experience: December 6, 2023
It took a bit longer than I thought it would, but I understand because you guys are in Canada. I just received my package and it was very nice, and you guys even included a small sample of another fragrance that I wasn't expecting but was very pleased to find.
Really good experience.
Date of experience: October 2, 2023
Whenever I order anything from here I am never disappointed. Love their products and love their prices. I will always come back here. All my orders come from here. Extremely satisfied and happy with my order.
Date of experience: April 9, 2023
The product selection was great and I found the exact two colognes I was looking for. The products delivered to my home very quickly and the business was very communicative with the product shipment status.
Date of experience: June 5, 2023
One of the frags was leaking so I talked to one of their reps and they sent me a label to return it. I know sometimes stuff happens and well I'll try them once more I'm all for second chances I know the leak wasn't their fault it was more like a bottle problem because the packaging was really well made.
Products used:
Fragrances .
Date of experience: September 29, 2023
I had another nice experience purchasing from Fragbuy. Efficient as always with reasonable prices, with the addition surprise of getting a regular bnib bottle while I had ordered a tester bottle. Thank you!
Date of experience: March 17, 2024
I bought a large bottle of Drakkar men's eau de toilette and I received it fast. It had been packed in a sturdy box on which was printed the cheerful message "Little Red Box of Happiness". The fragrance bottle and box were in excellent new condition. The price was very good. I am a happy (and great-smelling) camper! Thanks Fragrance Buy!
Date of experience: June 18, 2023
I was extremely happy with my order eveything came exactly when it said it would and the tracking features were super easy and accurate my order came with everything in perfect condition and it all smells amazing definitely will be ordering again lots from here in the future
Date of experience: November 15, 2023
I was a bit nervous about blind buying this scent as I've never tried Initio's Oud for Greatness. I liken this to an Arabian/masculine twist on the BR540 DNA. A great pickup if you love woods with a hint of sweetness and saffron. Good for special occasions.
Products used:
Perfumw
Date of experience: October 20, 2023
I received the package with great excitement. I opened the box and sprayed on the edp. It was a cedar edp rather than the expected tobacco edp. I looked at the bottle, and indeed it was not what I ordered.I sent it back. I'm not happy.
Date of experience: August 25, 2023
I am thrilled with purchasing two fragrances from Fragrance Buy last month. The fragrances are authentic, almost half the prices from department stores, and the package arrived at my home quickly.
Date of experience: May 5, 2024
I always order fragrances from Fragrancebuy.ca and always have a great experience. The shipping is always fast and the orders are always correct. I can't speak to this product as it is a Christmas gift for my sister, but I've ordered this same fragrance from here for her before and no issues.
Date of experience: December 22, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.