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Fragrance Buy has a rating of 4.7 stars from 6,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Bought kismet magic and smells great, shipped in 5 days but ordered on Friday so Saturday and Sunday do not really count as they are not business days. I will never buy from retail again unless I have gift cards.
First time i order something from them and still waiting for my order to come. The courier company they deal with has been giving me the round around to deliver my package and still nothing. I asked fragrance for a refund because im fed up and they just totally ignored my email! Never again ordering from this place!
Fragrance buy always has the best prices and colognes. Fast shipping and product is always mint!
Date of experience: July 17, 2024
Learned about this site from a popular YouTube frag channel with a recommendation for a hard to get fragrance in North America. Ended up grabbing 4 bottles (3 niche PDM, Nishane and 1 luxury/designer Dior). Value was amazing. I wouldn't have been able to afford all 4 of these were at full MSRP. Packaging was superb, secure and fast. I've already placed a second order (Lalique) and have a long wish list saved when items restock. So pleased to have found this site.
Date of experience: January 1, 2024
Fast shipping
Nice communication if need
The reviews section of each items are not fake
One small con's is there no descriptive information on each product, you need to search by yourself on youtube if there no reviews
Date of experience: May 9, 2023
I always have good experience with fragrancebuy. Fragrancebuy also offers variety of niche perfumes I am looking for with great prices.
Date of experience: June 22, 2024
The packaging is always the best! Super safe, super secure, and top-quality packaging. It came with a surprise sample from Xerjoff, Casamorati! Couldn't be any happier than this! Best fragrance discounter website out there!
Date of experience: October 16, 2023
I've bought a ton of bottles from FragranceBuy. Always legit, great service and shipping, and great prices.
Date of experience: June 23, 2024
Have had very successful order filling and timely delivery of product. Much appreciated.
Will continue to patronize.
Date of experience: June 17, 2024
This is the first time I've ever ordered anything online and with the experience I had with this website It's definatly not my last I've placed over 5 more order and every order arrived very well packaged and pretty fast considering it's coming from Canada. I'm in Dallas,Tx and its pretty much on the other side of the country LOL! Great Job Fragrancebuy.com
Date of experience: April 20, 2023
I purchased several fragrances and needed them in a timely fashion, due to the fact that I was leaving the country. Fragrancebuy CA went above and beyond in regard to keeping me informed and getting me my new frags in time. In regard to the scents, they were all good to great, but this is obviously subjective. What's more important is the fact that they were all authentic and damage-free. I will definitely be making several purchases from, FragrancebuyCA, moving forward!
Date of experience: January 21, 2023
Purchase few deal in the Xmas sale items came in a reasonable time frame, I live out of states Caribbean to be exact and was packaged excellent for the long haul. No complaints will shop again
Date of experience: January 16, 2023
They have a vast selection of hard to find Fragances. The service is awesome and have a fast shipping. It is my favorite website to buy from.
Date of experience: June 20, 2024
I like how they offer products that are out of stock anywhere else (not naming names). They're professional and they're service is always fast! Keep going FragancebuyCanada.
Date of experience: December 22, 2022
I've purchased from this site multiple times and it has been excellent every time. They have a great selection and fast shipping. They even include Route protection for free! I like their loyalty program as well. This is my first stop for nearly all fragrance purchases other than the smaller indie houses that they don't carry. Highly recommend.
Tip for consumers:
Their loyalty plan will get you perks like free shipping fairly quickly
Date of experience: September 24, 2022
I bought 5 frangrances from Frangrancebuy in 1 month. For now i've only tried 1 of them and it doesnt long at all... It's a Montblanc Legend 100ml bottle. Im scared that the products are not genuine... hoping that im wrong...
Date of experience: June 19, 2023
I shop at fragrancebuy all the time. I love their discounts and reward points. Fragrances are legit
Date of experience: July 12, 2024
I love fragrancebuy, they have great deals and additional discounts occasionally. They ship to USA, while it takes time its worth it. I get value for my money. Will always buy here.
Date of experience: December 9, 2023
Bought 2 fragrances, they were delivered to the USA and arrived in good condition.
Date of experience: October 23, 2023
What else to say. Exceptional customer service, huge collection ( best in canada), good delivery box packaging. Prices are also very competitive and reasonable as compares to retail shops. The only thing sucks is minimum order quantity is 6 bottles for free shipping otherwise have to pay. I would recommend in terms of perfume selection, price, customer service, delivery.
Date of experience: September 17, 2022
Everything came on time was well packed and the prices were incredible they alo sent me two samples of very expensive frags was not expecting that this is my go to place to buy frags feom now on thanks fragrancebuy.ca you guys are awesome!
Date of experience: July 18, 2023
I usually get my stuff the next business day as I've placed 4 or 5 other orders in the past and live quite close to the fragrancebuy warehouse. Although there was a blackout on the 2nd of February which may have disrupted the system of the new courier they are using it still took way longer than usual. I placed the order on the 30th (Monday) which admittedly was very late at night and did not receive my order until the 3rd (Friday). It would have been nice to get an apology in the box with some free samples. It will be a long time before I use them again.
Date of experience: February 12, 2023
Ordered 6 fragrances and 3 of them were unbearable because of the smell. My Club de nuit intense man limited edition, Club de nuit Milestone, and Club de nuit Sillage were terrible smelling.
Date of experience: May 24, 2024
Ordered a bottle of cologne and the bottle was damaged fragrancebuy reached out to me and made it right and then some I couldn't get over how quick their customer service team was to reach out to me hands-down the best customer service I've ever experienced during online shopping.
Date of experience: November 18, 2023
I was away for my office work and could not pick my FedEx order on multiple occasions. I requested FedEx if I could pick up at any FedEx later in the day when I was available. I was told that shipment instructions don't allow them to store order at any of their locations. This was a painful experience when it comes to shipment and I was not able to pick it at any of my locations.
I am wondering if in the end, Signatures are not needed why can the packege not be held at FedEx locations on request of customer?
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2023
The parcel was delivered on the third day. The ability to track the progress of the parcel and the beautiful packaging made a good impression. Thank you very much!
Date of experience: May 3, 2024
Excellent service, fast delivery. Very happy with the purchase! Thanks!
Date of experience: October 15, 2023
I purchased an Amouage fragrance from Fragrance buy at a great price. I probably saved myself $100. My package arrived in one week. I couldn't have asked for more. I will continue to use Fragrance buy from now on.
Date of experience: February 16, 2023
Everything arrived on time. All fragrances arrived in good condition. I blind bought all the frgrances based on reviews and I am happy so far. I have only worn 3 out of the 5 I ordered, but ones I have worn have received compliments. I recommend FragranceBuy especially for the great prices and authentic products!
Date of experience: April 6, 2023
Don't get me wrong, Hawas is an amazing summer/spring scent. It opens with a blast of fruitiness, with the green apple being the most prominent. You then get a wave of aquatics, followed by the dense sweetness of the plum. As it dries down, it gets a bit spicer from the cardamom, but overall the fruitiness/sweetness is what you're mainly getting. All that being said, I do find that the performance and projection is lacking, as for me at least, the projection is relatively weak, and I get about 4 hours of longevity before it becomes a skin scent. Overall, solid scent, especially for the price, but tiktok overhyped it. 7/10
Date of experience: October 5, 2023
The best prices the best packaging presentation ( this box is bomb proff) the best fragrance choices this company gets 5 stars and it doesnt hurt i get my orders in as little as 3-4 days under a week (im right across the water in michigan) my favorite site to order from
Date of experience: May 19, 2023
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Michael, we sincerely apologize for the damaged fragrance received and the disappointment and inconvenience caused. We followed up on November 27th, we kindly await your reply on help@fragbuy.ca
Best regards,
The FragranceBuy Team