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FragranceBuy has a rating of 4.7 stars from 6,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices, and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Great prices and very fast service! Would highly recommend purchasing here over "other" retail stores that are much more pricier!
Date of experience: June 10, 2024
Thank you, your service was excellent as usual. I received the two eau de parfum in perfect condition.
Date of experience: June 9, 2024
Ordered 3 products and all arrived however 1 "tester " has slight leek while the other non testers were original wrap and no problem. Would order from them again as great value and selection however would be cautious about the testers from my experience. Maybe it was just a fluke. I didn't complain as thought not worth the hassle but maybe they would have replaced.
Date of experience: December 6, 2022
I enjoy buying from FragranceBuy. They have excellent prices and their fragrances are authentic. The best part is when my package arrives in a few days and I get to try my new fragrances.
Date of experience: April 1, 2024
This was my first purchase from FragranceBuy. They have great prices and I received my fragrances fast - and I'm in the US.
Date of experience: October 23, 2023
While I am over the moon happy to have been able to buy my perfume again I was surprised when I got prompted to use my reward "sprays" for free shipping which seemed to actually disappear. I had a message saying it didn't apply to my order but no idea why.
I just think that there's no point having a rewards program that isn't actually useful.
The product is fantastic so that's great and I am otherwise very satisfied.
Thanks!
Date of experience: November 7, 2022
I started to buy from Fragrancebuy last year and they haven't let me down. I get the best prices from there. I have my own podcast on tiktok as doctorscents79. I have done a few reviews on fragrances that I ordered from fragrancebuy. I will order more and hopefully fragrancebuy will see my show
Date of experience: October 13, 2023
I always receive my orders on time and the packages are very secure! Best price for fragrances. If they don't have, keep checking and eventually they will!
Date of experience: October 30, 2023
FragranceBuy has been great with their services. The order is timely and the packaging in phenomenal! No doubt about tampering with the merchandise.
Date of experience: September 18, 2023
Great product and delivered quickly with great packaging!
Date of experience: July 11, 2024
Easy to use website, picking my desired purchases, with secure checkout my items arrived safe and ready to add to my collection and enjoy. Thank you looking forward to my next purchase,
Date of experience: April 15, 2024
No problem with my purchase. It would be greater if the delivery guy could not leave the package at the entrance of the block but I guess this is just a standard method.
Date of experience: October 22, 2023
Found 2 perfumes that were not readily available here in the States. They shipped quickly & arrived securely & safely packaged. I will definitely purchase perfumes again!
Date of experience: May 20, 2023
Large selection with great prices Shipping was quick and order was very well packed, arrived in perfect condition. This is the best frag site I've shopped with.
Date of experience: March 26, 2023
They have the cheapest cologne and it's authentic product. Processing took 48 hours and received product same day it shipped. Definitely recommend this website for cheap perfumes.
Date of experience: May 30, 2023
Ordered Jazz Club, got my box with everything intact, no scuff marks! Excellent pricing and shipping costs! Definitely spreading the word because of their selection and pricing!
Date of experience: April 13, 2023
Perfumes are real and at good pricing. Shipping is a little inconsistent. Some shipment arrive next day while other take a day before being shipping. Please consider me with the sample distribution... jeez.
Date of experience: September 14, 2022
I buy almost all my fragrances from "Fragrance Buy". I think the prices are very fair and they never boost them because of hype surrounding the fragrance
Date of experience: February 17, 2023
Baccarat Rouge 540 for cheap, and honestly it was worth the purchase I would say they're 90% similar. Projection is not loud but it lasts for 8 hours. Packaging and delivery top notch.
Date of experience: February 16, 2023
Ordered from the site for the first time this month and was very impressed. Prices were good, product arrived as described ND packed very well. Shipping was prompt with accurate tracking provided. Will do business again for sure.
Date of experience: September 27, 2022
I was order a package from one week still didn't get my package very poor delivery I never buy again from this kind supplier
* FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
I had a follow up to my problem and now im a happy customer. Thank you for taking the time to address my concerns and fixing my problem and turning it into a solution.
Date of experience: April 15, 2024
I always put luminous night in my cart and always it sells put. Also your estimated restock never informs me of the products. I sign up for the email too and nothing. Armaf untold never came to me either
Date of experience: April 7, 2023
You can smell the potential. It's a very amazing signature scent worthy scent. However I don't get that beast vibe others rave about. Reviews said to give it a month to macerate so I will do just that and update my review
Date of experience: December 4, 2022
I'm glad this was such a simple process, I was skeptical at first but I went to Reddit and immediately saw the assurance that you guys are probably the top fragrance sellers on the market. Plug came through, what can I say
Date of experience: September 15, 2022
It's always nice to know one is getting good deals whenever you shop with Fragrance Buy and more comforting to know you've got excellent customer support as well. My only gripe is not being able to combine two or more discount/promotional codes.
Date of experience: November 27, 2022
Was able to get this before it was released at Macy's. Very happy with the price and it smells amazing.
Date of experience: June 4, 2024
Site was user friendly and very easy to find what I wanted.
Date of experience: January 9, 2024
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Abdul, we're truly sorry to hear you do not have your package and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team