FragranceNet

I believe this company is definitely legit… I ordered a few different perfumes and they were all real. The only complaint that I have is that the Versace Crystal noir that I bought was about 4 yrs old. Now some people might have been happy because it was before it was reformulated, & I'm sure that's a part of how they can sell fragrances at such a discounted price. I just wish they'd share the batch codes so you can decide for yourself. I'd order again, but with a little more hesitation on certain fragrances. None of them smelled off or anything, so I'm over all happy :)

They only shipped 2 of 3 bottles of Bosley Hair Shampoo that I ordered. I'm on hold now (15 minutes and counting) to talk with someone to make this right. With all companies do to push people off onto their websites you'd think they have more time to answer the damn phone!

I ordered 4 jars of visible difference.
I have used it all my life. All 4 arrived in a timely fashion but they are missing the inside seal that is always on every jar!
Feels different, more greasy than usual!
Has a different fragrance too?
Maybe I didn't get such a great deal after all!
Hard to choose a star because not sure?

Worst experience ever!
I placed my order in early December as a new year gift and never received it.
Neither FragranceNet nor the shipping carrier ( landmark global) customer service have been responsive.
Will never shop from them again.

Ordered a few perfumes from Fragrancenet.com that I wanted quickly so i paid 20$ extra for 3-5 days and that was before December started! Shipment just sittling in suburb of Chicago.I could have walked there and picked up my package by now! What kind of shipping company is better trucks?
Express shipping should be trusted to Fedex/UPS/USPS. Now they say can't cancel order

TThey sell not only fake Perfumes but also you will be lucky if you receive it. They charged my credit card, never sent the items, and when I called many times, I was on hold for over an hour.simply they have not customer service... if you want to deal with a real thief go ahead order from this company.

I have been a pretty loyal customer of a certain skin care line bought at reduced pricing at Fragrance.net…rarely if ever checking grams or mls & instead making purchasing decisions based on need and PRICE.
My last order included a bar of soap which was priced according to previous purchases made. ( $30 USD).When it arrived I almost fell over. Yes they stated it was 17 grams in the fine print. ( hindsight IS 20/20) but the cost was pretty much the same as a regular bar. This thing wouldn't keep a mouse's arse clean for more than a week…absolutely tiny! It's appalling to me that they would even have this item priced as a big bar never mind having it in stock at all. I'm sure I'm not the only one who made this purchase based on price without checking the size. Massive rip off!

You use garbage shippers therefore you are garbage. I don't care how long standard shipping is. They made a commitment. Not only that, my package has been in my city for almost a week so there should be no excuse. Absolute trash. Just like ontrac. Negative stars over here. I'm sticking to decants off Etsy and Reddit from now on.

I ordered 4 bottles of perfume. It took about 4 days to recieve them. They're authentic and very reasonable. Will definitely be ordering all my perfumes from here. It's crazy reading all the negative reviews. Hopefully I don't ever have any bad experiences

Bought over $700.00 of mens cologne and all were authentic. I know this because of checking dates of manufacture and bar code. Returned on bottle and had no problem. Packing could be a little better but worked. Read hundreds of bad reviews mostly women and over seas. Maybe something in customs for oversea products. All the women complaining haven't got a clue. Very happy with customer service and products. Hope this review helps men who want a quality product at great price. Will buy more.

Past orders were without issue but my recent purchase for a quality niche perfume arrived well packaged with no shipping damage or damage observed on the products box however the spray head was found broken off, likely as it was received by this vendor. One phone call to customer service and they sent label for return shipping with a replacement quickly sent and received in good order. While the problem appeared beyond their control, their customer service response could not have been better! Thank you Fragrance.net.

We've been ordering perfumes through Fragrancenet several times, but lately very horrible customer service. Chat takes 15 mins to get a representative and phone it takes 30 mins to talk to an agent. I ordered perfumes on 10/3, the funds taken from my bank but over a week now the order status still same as "order received". They do not even take the time to send an email to let the customer know if there's a delay due to what reason etc. Even just that would have been suffice. We will not purchase from this online store ever again! Horrible customer experience.

Ordered from fragrancenet and chose 2-3 day shipping. Two weeks later still no cologne. I contacted them but still have not heard back. Hopefully I'll get it before Christmas. They got my money this time, but never again. Don't let them get yours.

I've bought a parcel in December 14th to be shipped to Canada. No information provided, tracking number doesn't work and customer service not helpful. No information provided.and vague email without no content at all. Last time I buy from this
Site. Awful!

They charged my card but never received the cologne I ordered. I kept getting shipping info which showed my order sitting for 3 day periods then nothing. Customer service emails were canned or down right nasty. I notified my credit card to not pay and will NEVER order from this mess of a company.

I ordered Gucci Premiere and Very Irresistible by Givenchy because it was cheaper than in Macy's. I should know better. The perfumes are fake, I can feel the smell only for 10-15 minutes and then it's gone. I tried to save some money and I actually lost much more. I will never buy again from this site.

I ordered Terre D'Hermes, which I had used for years before. What I received was alcohol and after returning it they only gave me a credit rather than a reimbursement. Obligated to use the credit, I order a different presentation of the same Terre. It was even worse. This time it was water rather than alcohol. They know what they are doing. How are they allowed to have a business? Can anyone do something about this company? Is there any resources? Has anybody filed a lawsuit against them?

I just bought some Philosophy items that philosophy confirmed were manufactured in October if 2018 - see lot number in photo. They would have expired in October 2019. These were sold as fresh and new in February of 2022. Philosophy added that Fragrancenet.com is NOT an authorized seller of their products.

I have been on hold for over an hour just to speak with someone as I ordered gifts for the holiday over a week ago and was excited that I finally got my order or I thought so. The packing slip shows that they shipped both items, I only received one. When I finally reached customer service I was told the money was refunded as one of the items was out of stock. I purchased this on a gift card, I have no idea if it was refunded. They said they sent an email which I never got. I will NEVER purchase from this site again. Customer service has an attitude also after waiting over an hour on hold. There are other sites and stores that sell discounted perfumes. There is no reason to return to them and be treated so poorly. While some may have a good experience, I think these are their employees are relatives, 95% have had the same or worse experiences than me. Do not order. I wish I would have read all this first.

I have ordered several fragrances from this merchant over the past five years or so. I worked in cosmetics and fragrances for quite a few years and would be able to recognize counterfeit packaging. Everything I have received from FragranceNet has been legit.

As for the observation that a fragrance doesn't smell the same as what you bought ten years or however long ago: fragrance companies have been changing some of their ingredients, even in France. This has been due to allergens, animal testing, availability of substances, etc. They don't publicize this, but it does happen every so often.

Bought Cartier Declaration and compared to my recent sample from a decant website. The one from the decant site smells like oranges and indian spices, with cumin involved (like it's supposed to). The bottle from Fragrance Net smells like cheap and bad B. O. only, rip off. Oh well, should have trusted the previous reviews, live and learn. Stay away!

Ordered cologne on Nov. 4th, today is the 17th and I still have not received my product yet. Almost 2 weeks - nothing to show for. Actually went to the Mall to get a replacement. Yes - I paid more.
Will not order online ever again.

I ordered two colognes and they both came at an amazing price and I was happy with both. The Shipping took two weeks which wasn't bad considering I live up in Canada. Definitely recommend if you can find nicely priced things on this site.