FragranceNet

This site looks very interesting. It has a very well designed layout. They have designer perfumes on discount. It seems like a great deal. Not sure if it is too good to be true.

PROS: It was my first time ordering from them and had a wonderful service! The shipment was to Puerto Rico and arrived SUPER fast.

I bought 2 perfumes on December 5th and it was sent out on December 8th with free USPS Priority shipping since I purchased above $60. I didn't realize the standard free shipping was USPS Priority, but I'm glad.

After that, the package arrived 3 days later. I'm very surprised that the order processed and arrived so quickly during Holiday season.

CONS: The website itself is awful. It's the slowest website I've ever experienced. Even the checkout process was painful. It wouldn't let me input my address!

I was forced to use the PayPal express checkout option so it could fill out the address and payment for me.

I've been purchasing from many online websites and haven't had this issue. This website needs to be updated and fixed badly. The website is very much outdated. I almost gave up on checkout if it wasn't for the PayPal option.

I'm not sure if the traffic and Holiday season has to do with the website getting really slow.

I liked my experience on shopping on this website you guys should also try fragranceon.com as they have more collection of colognes and amazing prices.

I am weeks in and AMTHISCLOSE to disputing the charge with my CC company. Wish I had read hate reviews prior but I was too lazy to try and find Tom Ford product locally. So yeah, to date I am out close to $500 - tracking updates keep changing (but today is not even available), company never answers the phone. How they have lasted this long has me baffled...

DELIVERY was made same day as review - products opened and tested and are legit (authentic)

I do wish their communications were better and transparent, so I ma upping they review 2 stars

I've been on hold for 2 days trying to get Cust Rep to answer the freakin phone. Will never purchase from them again. If I could give zero stars I would

I ordered 3times and all was good. Unfortunately the 4th time I order 020 molecula smells like alchohol. Tryed connect with customer servis on phone 1hour on hold. They promised sent by mail return label, they didn't.

THIS COMPANY SELLS BOGUS PERFUME, AND THEN, PRETENDS THAT THEY HAVE NO RECORD OF THE TRANSACTION. THIS, AFTER AN APOLOGY, AND SENDING ME A RETURN LABEL TO SEND THE 3 BOTTLES OF "WHO KNOWS WHAT" BACK! THANK YOU AMEX! THEY HAD A RECORD OF MY TRANSACTION, MY RETURN, AND ARE TAKING THE $75.00 CHARGE OFF MY ACCOUNT. THESE PEOPLE SHOULD BE FORCED OUT OF BUSINESS.

This website is the worst... PLEASE DO NOT ORDER FROM THEM!
WORST CUSTOMER SERVICE REPS EVER! THEY NEVER ANSWER THE PHONE... EVEN THOUGH I ORDERED A BUNCH OF TIMES THESE PEOPLE KEEP HOLDING UNTO MY ORDER... TALKING ABOUT VERIFICATION... IF I WAS GOING TO SCAM SOMEONE, DO YOU THINK I WOULD USE IT TO BUY FAKE STUFFF?... PLEASE DO US ALL A FAVOR AND CLOSE THIS SITE DOWN...

Never got my order and they lied that there was a signature upon delivery. Carrier advised there was no signature. They are the worst company ever. Buy from a retailer that cares about customers.

I thought i bought Jean paul gaultier. It's a fake. The smell is cheap and nasty
I have another bottle hear that I compared it to and it's nothing like it.

I spent $280!

Don't buy from here!

I don't get why a lot of people complain about fakes and other stuff on fragrancenet, I've been buying from them for a long time and the merchandise is always good, the colognes last some a few hours some all day but that depends on the cologne. I took a few colognes to the mall and they checked out just fine.
I think people who complain are either those that you don't really want their business to begin with anyways because they're the bitter ones who will complain about the water if it rains or complain about the heat if it's a sunny day, just whiners doing their stupid tantrums or it could be that department stores ask their employees to complain trying to create a bad reputation since they simply just can't compete or simply refuse to compete on the perfume market.
The only real complain if you want to look at it as a bad thing would be the time it takes for you to get your stuff, so to be safe, if you buy from them give it a two week window to receive your colognes, unfortunately, it takes a while to get them that's why I gave them 4 stars only.

I order creed viking received the botttle that was liking the parfum so received not full i have checked the parfum with an authorized creed seller the parfum it's a FAKE 300$ for a FAKE PARFUM and they want me to pay back the shipping to get reimbursed!don't buy from them

FragranceNet stopped using UPS Delivery Service is now using a cheap unreliable delivery carrier called TForce. TForce will not deliver your order. TForce will update its website to notate, "Delayed Delivery" which will go on and on for days

They claim to give u 35% off but their end price is even MORE than retail prices and often their perfume is fake. Avoid this site at all cost!

The perfume smells nothing like it's supposed to. I am so disappointed. It is definitely fake. I wear Versace Yellow diamonds. The perfume I got is not …

I ordered perfume from Fragrance.net for years... until recently. They are adding as much as $7 extra shipping to orders. The bubble areas next to the type of shipping you would like are being messed with. After I ordered, when I received my confirmation e-mail, I found that $7 (express shipping) had been added to my shipping cost. I DID NOT BUBBLE THAT TYPE OF SHIPPING IN ERROR! I reported them to the Attorney General for the State of New York. If this has happened to you please report them.

Fragrancenet is a Big scam. I have been charged 108$ and they delivered perfumes to wrong address. I have heard from people that they intentionally do that.

I purchased a few weeks ago. I screenshot as I proceeded. After placing my order I noted a billing discrepancy. I contacted the company repeatedly until I reached a manager. I provided the screenshots. I advised not to ship until the billing was corrected. The manager said she'd get back to me but never did. In total the adjusted the invoice twice after I ordered. They originally charged me over 50% more than I agreed to. They shipped it without correcting to the agreed and advertised pricing. They then adjusted the billing at 20% more than I agreed to without my knowledge. The original pricing I agreed to converted to according the their chart at $119 US. They charged me $183 US. The $147 CAD agreed to was factually charged to me at $233 CAD. FragranceNet made zero effort to fix the fraudulent billing to the advertised and agreed price. I reported it to my bank and they are investigating it as fraud! I had to get a new card to avoid further misuse by FragranceNet in future. They are sadly not reputable.

I LOOKED UP KIEHLS POWERFUL WRINKLE AND PORE REDUCING CREAM 1.7 OZ AT $88.99 ON FRAGRANCE NET SITE QUOTING A 25 % DISCOUNT REDUCING ITEM TO$66.74. CHECKED ON KIEHL'S OWN SITE AND REGULAR PRICE WAS $52. FOR SAME SIZE. DOUBLE CHECK ON THE PRICING!

This is a SHADY and untrustworthy company. They do not answer their phone and leave you on hold FOREVER! I will NEVER purchase from Fragrance.net EVER AGAIN.
They are horrible.

Order arrived just on time but i think the cologne leaked out the bottle a little but it came with chapstick coupons and a sample of another great cologne for my man! Was very satisfied

Please avoid fragranceNet, buy from authentic online portal. They will say they have shipped it but it won't reach you ever. No refund on orders while you will keep following up.

If you think its too good to be true it usually is and that is the case with fragrancenet.com. I've been wearing Viva La Juicy for years and i know the true product when i see it and what was poorly shipped to me was completely FAKE! I compared it with my old bottle and the emblems did not match (which the fake one actually fell off the bottle the second i opened it), The cap was much lighter and made of plastic not glass like the original. I received the box which was wrapped in plastic just like the department store so i thought it was legit at first but as soon as i carefully slid off the plastic the box reeked of rubbing alcohol and was soaking wet, and the bottle was almost half empty. Every time i moved the bottle it would leak. The smell is very close to original but will not last nearly as long, real Viva La Juicy will last for days on my clothes. Overall this website is a sad excuse for a business and i should of known better, however i am currently in the return process and I expect every penny returned to me or it will not be pretty. BBB has given it an a+ rating which is complete BS and i dont know how that is even possible. Save your money an buy the real thing people its worth it.