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Frame USA

Overview

Frame USA has a rating of 4.4 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 4th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
819
This company responds to reviews on average within 2 days

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4,753 reviews
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How would you rate Frame USA?
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California
1 review
0 helpful votes
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Difficult to Assemble
May 26, 2022

I like the way the frames look but they're way too hard to assemble. Shipping was also pricey

Date of experience: April 26, 2022
New York
1 review
0 helpful votes
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Decent
February 26, 2024

Cheap frames that may or may not match your expectations

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2024
Maddy H. Frame USA Rep
over a year old

Hi Hayden! I apologize that our frames did not meet your expectations. If there was a specific issue that you would like addressed, myself or our customer service team would be happy to discuss your specific concerns and find a solution. You can fill out some more details here (https://docs.google.com/forms/d/e/1FAIpQLScuT-IPEVm-EO4sUiTqgALxa-1tE5YbaigJEv8DsSFidYMSBg/viewform) or contact our team at 1-800-577-5920/sales@frameusa.com. Have a good day!

- Madelyn Holman, Digital Marketing Coordinator, MHolman@frameusa.com

New Jersey
1 review
0 helpful votes
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Custom frame
April 10, 2023

I ordered a custom-sized frame for an art print. The quality is good and the fit is perfect.

Date of experience: April 10, 2023
Virginia
2 reviews
0 helpful votes
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Great frame at a great price
July 20, 2022

I love my frame. It's well made and made in USA at that. Arrived very quickly as well

Date of experience: July 20, 2022
Illinois
1 review
0 helpful votes
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Fast delivery and great quality
October 19, 2021

I am so pleased with the quality of my frame, it was affordable, and it shipped so fast!

Date of experience: October 19, 2021
New Mexico
1 review
0 helpful votes
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AGood Buy!
February 12, 2024

Thank you! Great looking frames and just what I needed for my upcoming project.

Date of experience: February 12, 2024
Colorado
1 review
0 helpful votes
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As expected
February 8, 2024

Solid, functional product with which I am satisfied

Date of experience: February 8, 2024
Virginia
2 reviews
1 helpful vote
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Nice Frame
February 8, 2024

Frame work great for my project. Product is well packaged.

Date of experience: February 8, 2024
New York
1 review
0 helpful votes
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Good selection at reasonable prices
February 7, 2024

Easy ordering experience, including custom matte. Arrived in good condition and looks great!

Date of experience: February 7, 2024
Ohio
1 review
0 helpful votes
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Perfect
February 7, 2024

Great quality, easy to custom make and order online

Date of experience: February 7, 2024