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Frame USA

Overview

Frame USA has a rating of 4.4 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 4th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
819
This company responds to reviews on average within 2 days

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4,749 reviews
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How would you rate Frame USA?
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Massachusetts
1 review
0 helpful votes
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Broken
October 8, 2022

Frame was broken asked for a replacement, also came broken

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2022
Kelly A. Frame USA Rep
over a year old

Good morning. We are so sorry to hear that your replacement arrived damaged as well. Please let us know if you would like another replacement or a refund, and we would be happy to help either way. You can contact me directly at kackerman@frameusa.com. Thank you!

Florida
1 review
0 helpful votes
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Unfinished frames
December 10, 2021

Easy to navigate website to select profile, size, and quantity.

Date of experience: December 10, 2021
South Carolina
1 review
0 helpful votes
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Excellent customer service
February 27, 2022

The website is easy to use and offers a quick and easy checkout process!

Date of experience: February 27, 2022
Illinois
2 reviews
0 helpful votes
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Great!
July 18, 2022

Good selection of frames, both metal and metal. Love them.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Wood frame
May 6, 2023

The website was super easy to navigate and the product was shipped with care.

Date of experience: May 6, 2023
Missouri
1 review
0 helpful votes
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Very satisfied
May 27, 2022

I was very pleased with the product and the service!

Date of experience: May 27, 2022
Texas
1 review
0 helpful votes
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Good shopping experience
May 4, 2022

Pretty good. Pleased with the frame design but not the panel on the inside.

Date of experience: May 4, 2022
District of Columbia
1 review
0 helpful votes
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Good experience
June 3, 2022

Good experience- arrived as ordered and in good time. Thanks!

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Ver pleased with this company
February 18, 2022

The website was easy to navigate. I was able to find exactly what I wanted very easily

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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I was very pleased.
July 26, 2023

Shopping was easy. Got my frame quickly and it was easy to put together with my picture.

Date of experience: July 26, 2023