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Frame USA

Overview

Frame USA has a rating of 4.5 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
819
This company responds to reviews on average within 2 days

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4,739 reviews
+11
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How would you rate Frame USA?
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Ohio
2 reviews
0 helpful votes
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Great mat and frame
August 28, 2022

Good quality mat and frame for a very reasonable price.

Date of experience: August 28, 2022
Texas
1 review
0 helpful votes
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Very satisfied!
February 1, 2022

Ordering was easy, and the frames arrived on time. Great buying experience!

Date of experience: February 1, 2022
Georgia
1 review
0 helpful votes
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Fast and safe shipping!
September 28, 2022

Fast shipping. Exactly as ordered and packaged well.

Date of experience: September 28, 2022
Maryland
2 reviews
0 helpful votes
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Perfect fit
December 8, 2022

Good quality frames. Fits my pictures perfectly. Thank you

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Very efficient service
January 3, 2022

Easily find what you are looking for.

Variety of products available.

Date of experience: January 3, 2022
Tennessee
3 reviews
0 helpful votes
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Nice
September 3, 2022

Beautiful frame but clips on back are too short. Otherwise, I would have given ot 5 stars.

Date of experience: September 3, 2022
Nebraska
1 review
0 helpful votes
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They're great!
April 30, 2023
Updated review

Everything arrived in good shape and they're exactly what I hoped.

Date of experience: April 30, 2023

It was easy
April 1, 2023
Previous review

It was easy. We'll see if they arrive in good shape.

Date of experience: April 1, 2023
New Hampshire
1 review
0 helpful votes
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For life!
February 26, 2022

Amazing site! I hope the product is this great when it shows up.

Date of experience: February 26, 2022
Nebraska
1 review
0 helpful votes
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Thicker frame, but still plastic.
December 21, 2021

Salesman is replacing broken frames, so that's a good thing.

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Indiana
1 review
0 helpful votes
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Needlepoint picture
November 13, 2022

I just described the problem. Wrong size matting and glass instead of plexiglass

Date of experience: October 14, 2022
Kelly A. Frame USA Rep
over a year old

Hi Laura, good morning. We are so sorry to hear of the recent concerns with your order. Can you contact us at sales@frameusa.com with further details so that we can make this right for you? We look forward to assisting!